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The impact of COVID-19 on first-time buyers in Northern Ireland
Our homes have never been more important to us than they have been during COVID-19. Everyone deserves a safe, secure, comfortable place to call home. Not just in the middle of the crisis, but always. That’s why we’ve launched Homes at the Heart, a national campaign and coalition calling for a once-in-a-generation investment in social housing. This week, our focus is homes at the heart of making ends meet, centring housing affordability and supply. In this blog, Mark Graham, chief executive of Co-Ownership discusses how falling house prices may well lead to fewer first-time buyers
11/08/2020
Blog
Blacks Gate - The challenges of building new homes & creating strong communities
Against the backdrop of the Coronavirus crisis, Radius Housing has continued to progress work on Northern Ireland’s largest mixed tenure housing development ‘Blacks Gate’, albeit with significant changes to health and safety protocols in order to ensure the site’s operations can continue along-side the public health guidelines set out to limit the impact of COVID-19. This flagship regeneration project (which has been nine years and counting in the making) may have encountered an unex-pected delay in recent months but it’s business as usual for now.
04/08/2020
Blog
Now is the time for change – Daniel Revell-Wiseman
Recent events from the Black Lives Matter (BLM) movement and COVID-19 have made me reflect more than usual. As a white male I cannot easily relate, however, as a gay man, I am able to provide some level of understanding having faced my own share of inequality in both my personal and professional life.
04/08/2020
Blog
Tackling homelessness post-COVID – is opportunity knocking?
As COVID-19 made its way to England, around 15,000 people were safely but temporarily accommodated across the UK. Following on from a jointly hosted discussion between CIH and The Housing Network with a range councils and partners, CIH head of policy and external affairs, Melanie Rees reflects on the main learning points from the roundtable and what more we can do to end homelessness for good.
20/07/2020
Blog
What does the UK Government’s Summer Statement do for Scotland?
In this new blog Ashley Campbell, policy and practice manager at CIH Scotland looks at what the Chancellor’s announcement means for the housing sector in Scotland.
20/07/2020
Blog
Social housing regulation in the “new normal”
At the beginning of July, Fiona MacGregor, chief executive of the Regulator of Social Housing (RSH), sent out a letter to all registered providers (RPs) with more than 1,000 units indicating that the RSH will start to scale up its regulatory activity in line with the easing of pandemic measures. Ellen Damlica from Penningtons Manches Cooper shares what this means for RPs moving forward.
15/07/2020
Blog
Diversity is power
CIH’s head of membership, Rebecca Clarke, reflects on 2020, the perceptions she has had challenged, and what more we can be doing as a sector to champion diversity and equality.
15/07/2020
Blog
England’s Affordable Homes Programme: will it be bigger in 2021/22?
Following on from recent announcements around the Affordable Homes Programme, CIH policy advisor John Perry unpicks some of the detail and what this means moving forward.
14/07/2020
Blog
Housing Ombudsman: Complaint Handling Code
In his latest blog for CIH, Housing Ombudsman Richard Blakeway talks about the recently published Complaint Handling Code and gives us an overview of the objectives it aims to address.
09/07/2020
Blog
Housing providers must do more to support victims of domestic abuse
The Collaborative Centre for Housing Evidence (CaCHE) hosted a discussion with key stakeholders, including CIH Scotland, on 30 June to explore the need for policy interventions to support victims of domestic abuse during and after the Coronavirus pandemic.
07/07/2020
Blog
What can we learn from Germany’s private rented sector?
It may come as a surprise to some housing professionals that there are now more households living in the private rented sector (PRS) than in social housing. In England, the PRS is now the second largest sector after owner occupation. The PRS has more than doubled over the last 20 years, while social housing has halved since right to buy was introduced in the 1980s.
03/07/2020
Blog
Looking back at Robert Jenrick’s speech at the International Housing Summit
The first day of our International Housing Summit opened with a pre-recorded message from Robert Jenrick, the Secretary of State for Housing, Communities and Local Government. Melanie Rees, our head of policy and external affairs, shares her thoughts on what she heard.
30/06/2020
Blog
Community-powered tech to support homeless households
Seb Barker, COO at Beam, shares his understanding on the complexity of homelessness but also how it can be solved through joint working where every organisation plays to its strengths.
26/06/2020
Blog
What has sustainable IT got to do with the housing sector?
Ahead of his session at International Housing Summit, 2 July, Tech does good, Tom Greenwood, managing director, Wholegrain Digital, shares his thoughts on the challenges and opportunities Green IT brings to the housing sector.
25/06/2020
Blog
Putting homes at the heart of recovery
Our homes have never been more important to us than they have been during the coronavirus crisis. For some people, home has been a sanctuary. For others, it has been a prison. As we launch Homes at the Heart, a national campaign and coalition calling for a once-in-a-generation investment in social housing, CIH chief executive, Gavin Smart shares his thoughts on why it’s so important to put homes at the heart of recovery.
24/06/2020
Blog
Going back into education
Going back into education, especially when there has been a long break, can be scary. Having taught alongside my own studies, I have seen students come in from many different backgrounds with each having their own worries and fears about what the courses hold for them.
23/06/2020
Blog
Having got through, we need to get ready. But ready for what?
Karen Lynch, vice chair SEUK, former CEO Belu Water, non-exec Home for Good Glasgow, and speaker at our International Housing Summit shares her thoughts on the last few months. 'This time has shown me how much of a business's success is down to having and embedding the right values'
23/06/2020
Blog
Operational priorities in a post-COVID world
Where should our operational priorities be in a post-COVID world? Housing professional Stuart Davies offers some thoughts.
18/06/2020
Blog
Scotland needs 53,000 affordable homes
Today CIH Scotland, SFHA and Shelter Scotland are calling on the Scottish Government to build 53,000 affordable homes over the next Parliament (2021–2026) and to commit to a capital investment programme of at least £3.4 billion over five years.
12/06/2020
Blog
How can we keep allocating homes safely during the Coronavirus pandemic?
As part of our response to Coronavirus, we have been speaking to members about their experiences and we also contribute to two housing resilience groups which have been formed to bring together representatives from the housing sector, local and national government to address issues arising from the pandemic. A frequent concern that keeps being raised by social landlords has been whether new lets should continue during the pandemic and if so, how can this be done safely?
05/06/2020
Blog
Time is running out to halt evictions and prevent homelessness
In three weeks’ time, unless the government imposes a further delay, courts will be able to start dealing with eviction cases again. There are mounting fears that many tenants have built up arrears and, without forbearance by landlords, there could be a huge increase in evictions and homelessness. That’s why here at CIH, we decided to make this issue a priority when developing our response to the coronavirus crisis.
04/06/2020
Blog
Our new found respect for evidence must extend to the homelessness field
The Centre for Homelessness Impact (CHI) aims to inspire government at all levels make more and better use of data and evidence when making important decisions about how to tackle homelessness. Since its launch two years ago, there has been a whirlwind of activity geared towards this end, including the publication of a new book, Using Evidence to End Homelessness.
03/06/2020
Blog
Don't forget about dementia
While we have all been busy trying to adapt to new ways of working and everything in our working and personal lives seems to revolve around Coronavirus, it can be easy to overlook almost everything else. But this is a gentle reminder that this week is Dementia Awareness Week.
01/06/2020
Blog
Dan's tips for lockdown wellbeing
This #ShineaLight week we're focussing on the importance of maintaining mental wellbeing during these trying times. Today Dan Revel-Wiseman, head of operations at care and support providers Look Ahead, gives his top tips for staying strong in lockdown.
26/05/2020
Blog
Learning shouldn't stop for lockdown
Professionalism in housing and continuing to build knowledge, skills and behaviours is an important part of being a housing professional. This Learning at Work Week, we’re celebrating with lots of discussions about training and development, as well as lots of blogs from across the sector about why continuing to learn is exceptionally important. In this blog, Andrew Smith, learning and development officer tells us why, within the Kingdom Group, learning hasn’t stopped for lockdown.
20/05/2020
Blog
The route to chartered membership
Professionalism in housing and continuing to build knowledge, skills and behaviours is an important part of being a housing professional. This Learning at Work Week, we’re celebrating with lots of discussions about training and development, as well as lots of blogs from across the sector about why continuing to learn is exceptionally important. In this blog, Matthew Dicks, CIH Cymru national director tells us his about his journey to chartered membership through the experience professional route.
19/05/2020
Blog
See the person, not the tenure. See the person, not the stereotype
See the Person is the name for the campaign led and organised by social housing tenants and staff to help combat the stigma associated with those who live in social housing. In this blog, campaign team members Fiona Brown from Progress Housing and Pam Hankinson from South Yorkshire Housing tell us all about the campaign, the research that’s been done so far, and what more we need to do to end the stigma in social housing.
18/05/2020
Blog
Being bold with CIH
Professionalism in housing and continuing to build knowledge, skills and behaviours is an important part of being a housing professional. This Learning at Work Week, we’re celebrating with lots of discussions about training and development, as well as lots of blogs from across the sector about why continuing to learn is exceptionally important. In this blog, Laura Breeze, housing officer from Linstone Housing tells us all about being bold.
18/05/2020
Blog
Why landlord loans need to be extended
Last month the Scottish Government passed temporary legislation to extend private sector rental notice periods for most eviction grounds to six months. It is right and essential that tenancies are supported given the pressure on incomes and jobs from COVID-19. But as rent arrears increase, we need to ensure all landlords are given the right support so that our housing system is not inadvertently allowed to implode.
15/05/2020
Blog
Reclassification bill is very welcome, but action on Housing Executive right to buy a ‘missed opportunity’
There was a collective sigh of relief in Northern Ireland’s housing sector on Thursday says Justin Cartwright, CIH national director for Northern Ireland. However, the long-awaited legislation to address the reclassification issue was not everything we hoped for.
12/05/2020
Blog
COVID-19 vs Social Housing
In his latest guest blog, Neil Clapperton, chief executive of Grampian Housing Association shares what his organisation have been doing to support the current national emergency.
11/05/2020
Blog
What does being a housing professional mean to me?
We may be in the middle of the coronavirus crisis, with our sector dealing with drastic change, but for Stephanie Harrison, executive director of operations and customer services at Regenda Homes, what it means to be a housing professional, even in the current climate, is unchanged. What does differ is that the value of what we do has been magnified to the outside world.
28/04/2020
Blog
Lleisiau tai 2
Mae'r ymchwil a gynhyrchir gan Tyfu Tai Cymru wedi'i hymwreiddio'n uniongyrchol yn mhrofiadau'r bobl sy'n byw ac yn gweithio mewn cymunedau ym mhob cwr o Gymru. Bob blwyddyn rydym yn cynnal fforymau lle y gweithiwn yn galed i greu gofod agored sy'n cefnogi pobl i fyfyrio ar eu profiadau eu hunain, ac mae hyn yn amlwg yn ansawdd y sgyrsiau sy'n digwydd yn ystod ein digwyddiadau.
27/04/2020
Blog
Housing voices 2
The research produced by Tyfu Tai Cymru is directly rooted in the experiences of people working and living in communities right across Wales. Every year we hold forums where we work hard to create an open space that is supportive of people reflecting on their own experiences and this is demonstrated in the quality of conversations that happen during our events.
27/04/2020
Blog
A guessing game for housing policy
Where do we go from here? Today CIH policy officer Alex Gibson scans the horizon to see what we’ll need to do once COVID 19 is finally beaten.
23/04/2020
Blog
Thirteen, anti-social behaviour review and COVID-19
Thirteen Group was already working hard to tackle anti-social behaviour, and as senior tenancy support service manager Angela Corner explains in today’s blog, that’s got more important – and more urgent – in the current crisis.
21/04/2020
Blog
Maybe we have a chance here to finally see off homelessness
Many on the frontline of our health and wider public services are still in the firefighting stage of the Covid-19 pandemic – rightly focussed on saving lives. But some are starting to think about what the landscape will look like after we come out the other side – what will the challenges be and will there be real change? National Director of the Chartered Institute of Housing Cymru, Matt Dicks, argues that it provides an opportunity to consign homelessness to the history books.
20/04/2020
Blog
The weight of managing arrears during the COVID-19 crisis
Today Laurinda Hornblow, head of income management at Sovereign, blogs on income management during current crisis. This links in with the CIH best practice notes on supporting tenants with arrears and COVID-19.
16/04/2020
Blog
The positive difference we can make in housing
In our newest guest blog, Neil Toner, partner and head of real estate from Devonshires, talks about why, during the continuing coronavirus outbreak, housing professionals should focus on some of the positive differences we can make in housing.
16/04/2020
Blog
Dealing with complaints during coronavirus - guidance from the Housing Ombudsman
Ahead of his webinar at 1500 today, Housing Ombudsman Richard Blakeway looks at how the Covid-19 outbreak may affect how housing providers handle complaints.
15/04/2020
Blog
New housing guidance on domestic abuse and COVID-19
Scottish Women’s Aid (SWA) and CIH Scotland have published new guidance for social landlords to assist them in responding robustly to domestic abuse as the COVID-19 pandemic continues.
15/04/2020
Blog
How can the UK’s social housing stigma be overturned?
Social housing plays an essential role in the UK’s housing and social environment and yet there is an unwarranted stigma attached to it. This stigma greatly exacerbates the challenges many lower-income households in social housing face. But how to stop the stigma? CIH fellow and mentor Michael Guest explains what his academic research taught him about this problem.
14/04/2020
Blog
Helping to make a house a home
In our latest blog, Helen Bradley, head of business development from Family Fund Business Services talks about the work they have done with local councils to save money on furnishing their homes to help even more people in need.
14/04/2020
Blog
Employability in rural areas
Victory (part of the Flagship Group) is a relatively small housing association with around 5,000 homes. The employment support team are a small but close-knit group of just three support officers and their manager, covering the two thousand or so square miles of wonderful Norfolk. Employment support officer Louise Bennett tells us about the rural nature of the county and the challenges this brings for the team and communities.
08/04/2020
Blog
Housing is more than just rents and repairs
Housing organisations today need to adopt a more holistic approach to service delivery – gone are the days of simply collecting the rents and carrying out repairs. Welfare reform means that now more than ever, we need to have a hand in supporting residents to find work, as Jo Miller, employability manager from Nottingham City Homes, explains.
06/04/2020
Blog
Social housing is ‘high investment priority’ in Northern Ireland – UK Housing Review 2020
Justin Cartwright, CIH’s national director for Northern Ireland, looks at what the UK Housing Review reveals about social housing in the region.
01/04/2020
Blog
In our response to COVID-19, we must prioritise victims of domestic abuse
In a comment piece for the Herald this morning, CIH Scotland national director Callum Chomczuk makes the case for parliament and the housing sector to do more to safeguard women and children experiencing domestic abuse during the current lockdown.
01/04/2020
Blog
Northern Ireland’s housing response to COVID-19
The Department for Communities has published its housing response to COVID-19. CIH policy and engagement manager Heather Wilson says for the most part, these measures are aimed at two things: avoiding rent arrears and providing security of tenure during this uncertain period.
30/03/2020
Blog
Affordable Housing Commission report - conclusions in the light of the Covid-19 outbreak
Over the past 18 months the independent Affordable Housing Commission has undertaken a wide-ranging review of housing affordability in England. The final report has more than 50 recommendations and calls for a collective effort, led by government, to rebalance the housing system to make housing affordable again. In his guest blog for CIH, commission chair Lord Best discusses the research's main findings in relation to the current coronavirus pandemic.
27/03/2020
Blog
Housing response to coronavirus-related hate
With coronavirus cases in the UK increasing daily, housing providers are working hard to protect staff and tenants in a constantly changing situation. As Birmingham City University senior research fellow Kusminder Chahal suggests, they should also think about how they might respond to community tensions and reported hate incidents. In today’s guest blog, Kusminder offers five steps that housing providers could take to respond to hate-related incidents.
26/03/2020
Blog
Case and place - a new approach to housing management
As we face the challenges of Covid-19, it may feel like a strange time to be reflecting on the evolution of housing management. However, the principles of good housing management are more important than ever as the service adapts to an unprecedented situation, as Sovereign divisional director Stuart Davies explains.
24/03/2020
Blog
Why do we need housing professionals?
Why do we need housing professionals? In today's guest blog, Annalisa Howson, service improvement manager at Waverley Borough Council Housing and CIHSE board member and end point assessor talks about why she feels the professionalism of the housing sector is extremely important.
20/03/2020
Blog
A small in-house team with a big heart
The UK Housing Awards recognise and reward the very best in the UK housing sector. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, Melissa O’Donnell, head of operations at Golden Lane Housing talks about the brave step they made to start delivering their own property repairs, earning them a place on the shortlist for the direct labour organisation of the year.
19/03/2020
Blog
Delivering a cladding replacement project in a changing environment
The UK Housing Awards recognise and reward the very best in the UK housing sector. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, Kier group share their experience of a recent cladding replacement project in Bolanachi Building in Bermondsey, South London.
17/03/2020
Blog
Will Budget 2020 ‘get it done’ for housing?
After only four weeks in the job, last week Chancellor of the Exchequer Rishi Sunak delivered his first Budget statement. It contained some big ticket items including a package of measures to mitigate the Covid-19 outbreak and substantial investment in infrastructure projects under the banner of ‘getting Britain building.’ Compared to almost a decade of austerity-driven budgets, it felt like quite a spending spree, says CIH's head of policy Melanie Rees. But, to borrow the Chancellor’s repeated catch-phrase, will it ‘get it done’ for housing?
17/03/2020
Blog
We need to recognise housing as a profession - Jenny Galbraith
At the start of this month I attended CIH Scotland’s Housing Festival for the first time and I frequently heard former CIH president Jim Strang being quoted as saying, “housing professionals can make more of a difference in a day than many professions do in a lifetime”. This made me reflect on my own experience of studying and working in the housing sector.
17/03/2020
Blog
Assets and repairs: new ambitions for a new decade
When it comes to asset management and repairs, with the new decade comes a whole raft of challenges, explains Housing Dynamics founder Richard Medley.
16/03/2020
Blog
Together we can make a real difference
The UK Housing Awards recognise and reward the very best in the UK housing sector. This year’s event will be taking place in May, bringing together hundreds of housing professionals. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, John Verge, chief executive of Golden Lane Housing talks about what they’ve been doing to support those with learning disabilities across the UK, which has earned them a place on the shortlist for best supported landlord.
12/03/2020
Blog
Become disruptive to be innovative
Speaking at two of our upcoming events, Total Housing 2020 in Brighton and Tai 2020 in Cardiff, Ian Wright, managing director of the Disruptive Innovators Network shares what he’s most looking forward to speaking about during his sessions.
11/03/2020
Blog
Putting community at the heart of housebuilding
The UK Housing Awards recognise and reward the very best in the UK housing sector. This year’s event will be taking place in May, bringing together more than 1,200 senior housing professionals. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, Countryside explain what they’ve been up to be nominated to win the homebuilder of the year award.
10/03/2020
Blog
Time to level-up: local authority housing and planning capacity in the North
In a guest blog for CIH, Brian Robson, executive director at the Northern Housing Consortium, talks about why it’s an exciting time to be living and working in the North of England.
10/03/2020
Blog
Housing conferences? Aren’t they just mini-breaks by the seaside?
We're just two weeks away from Total Housing 2020, and here's the chair of CIH's policy advisory committee Clare Powell to make the point that housing conferences are certainly not about paddling and sandcastles.
09/03/2020
Blog
International Women's Day - we all need she-roes
Today is International Women's day, and here with her thoughts on the day and her experiences is CIH's head of membership Rebecca Clarke.
08/03/2020
Blog
The rewarding road of housing - Steffan's story
Our second guest blog this National careers Week Friday comes from Steffan Beange, who works at emh group. Read about all the great things Steffan has done in his five years in housing, and it's no surprise he'd recommend it to anyone as a career.
06/03/2020
Blog
On a really good day, you save someone's life - Laura's story
Laura Dillon has worked in housing for 12 years. She started out on a three-week contract as a customer service officer. Now she's a housing manager at Waverley Borough Council, with a team of eight housing officers. As Laura explains in her blog for National Careers Week, working in housing can be - literally - life-saving.
05/03/2020
Blog
A matter of justice
Ahead of his session at Total Housing on 25 March, former chief prosecutor Nazir Afzal OBE calls for greater leadership from housing professionals to help tackle some of our most intractable social problems.
05/03/2020
Blog
Helping you into housing - filling the knowledge gap
It’s UK National Careers Week, and part of CIH’s role in making housing a career of choice for our young people is working with our partners to make sure there are the right education and training channels to access the sector. Here’s an example of what we’re doing, from Northern Ireland.
04/03/2020
Blog
Filling the knowledge gap in housing
It’s UK National Careers Week, and part of CIH’s role in making housing a career of choice for our young people is working with our partners to make sure there are the right education and training channels to access the sector. Here’s an example of what we’re doing, from Northern Ireland.
04/03/2020
Blog
How did you get into housing? Katie's story
This morning’s National Careers Week guest blog comes from 23-year-old Katie Barker, who has been an assistant HR business partner at Grand Union Housing Group since February 2018. When Katie attended Sandy Upper School in Bedfordshire, she didn’t know what she wanted to do…
04/03/2020
Blog
"I wanted to make a difference..." Why Gemma chose housing
This afternoon our National Careers Week blog comes from Gemma Packham, who's a customer service advisor for Honeycomb Group. For Gemma, it's all about customer service and the value of customer experience
03/03/2020
Blog
Housing was 'a calling' for Ruth
It's day 2 of National Careers Week 2020, and our morning blog comes from CIH Housing Futures Cymru's Ruth Davies, who works as wellbeing manager at Pobl Group.
03/03/2020
Blog
What does a career in housing look like? Chloe’s story
Today in the first day of National careers Week 2020, and we’re kicking off our series of special guest blogs with Chloe Whiteman, who works at Waverley Borough Council.
02/03/2020
Blog
Official rough sleeping statistics - not the full story
CIH policy and practice officer Dr Yoric Irving-Clarke recently wrote a blog on how we should be gathering and using the best evidence to inform our responses to homelessness, and how the Centre for Homelessness Impact are going about building this evidence base. Today Yoric takes a look at the latest government statistics on rough sleeping in England. The statistics show a nine per cent fall in rough sleeping in the last twelve months.
02/03/2020
Blog
What makes a landlord great?
The UK Housing Awards recognise and reward the very best in the UK housing sector. This year’s event will be taking place in May, bringing together more than 1,200 housing professionals. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, Dave Richmond, assistant director of neighbourhoods and housing from Hull City Council talks about what makes a good landlord and what they’re doing in Hull to be the best they can be.
01/03/2020
Blog
Health equity in England – ten years on from the Marmot review
It is now ten years on from the original report into health inequalities by Sir Michael Marmot and in the recent review of what has happened since, the picture it revels is stark, with life expectancy stalling in England and actually declining for women in the poorest 10 per cent of areas. CIH's senior policy and practice officer Sarah Davis takes a look at the review's findings.
27/02/2020
Blog
Let’s move to a more digital world
The UK Housing Awards recognise and reward the very best in the UK housing sector. This year’s event takes place in May, bringing together more than 1,200 senior housing professionals. Over the next few months, organisations and individuals shortlisted for a UK Housing Award are giving an insight into their work and why they have been nominated. In this blog, Lisa Watson, IT business partner shares more about Let’s Move, a new fully automated and online application system, that have put Accent Group in the running to win the Innovator of the Year: Technology award.
26/02/2020
Blog
Embracing the world of new technology - technofear v technojoy
As we move into the 2020s we need to stop holding back, open our minds and embrace what the future holds. There’s a whole world of new technology, inventions and innovations that can help us in our work. In his blog ahead of hosting a seminar at our Assets and Repairs event in Edinburgh, Stewart Little, CEO of IRT Surveys talks about technofear, and how our lives could be improved if we invest in more tech.
24/02/2020
Blog
Making better use of evidence to end homelessness
Last week saw the launch of the Centre for Homelessness Impact’s updated SHARE framework and a suite of new homelessness indicators. Dr Yoric Irving-Clarke from our policy and practice team takes a look
18/02/2020
Blog
When you leave poverty in the past, your life becomes difficult to retrace
Ahead of her session at Scotland's Housing Festival on 4 March, author Cash Carraway's guest blog gives a taste of her experiences and what led her to write Skint Estate.
18/02/2020
Blog
A fast-track for beauty and an end to ugliness?
While all of us can list - probably many - examples of ‘ugly’ new housing developments, the ‘beautiful’ list may be considerably shorter. In her first blog since joining the CIH policy and practice team, Hannah Keilloh looks at the final report of the Building Better, Building Beautiful Commission.
18/02/2020
Blog
East Kent gives a helping hand through the UC maze
The introduction of Universal Credit (UC) has changed the way many of tenants have to manage their household finances, with many increasingly responsible for making sure they pay their rent while managing the transition to the new benefit. As East Kent Housing director of customer services Matt Gough explains, landlords can make a big difference to how easy this can be.
17/02/2020
Blog
Circle celebrates first social housing public-private funding partnership
Circle Voluntary Housing Association has agreed a landmark €51 million investment package to deliver around 250 new homes over the next 12 months. Circle’s chief executive John Hannigan explains the charity’s plans to provide social and affordable housing for families across the country through an innovative partnership with the private banking sector.
13/02/2020
Blog
Occupational therapy - the power to help people aspire
Successfully bringing together housing, health and social care requires a range of skilled professionals. Home Group’s Lindsay Courtney explains why occupational therapy plays a key role in supporting its customers.
13/02/2020
Blog
The Brexit business risk for UK landlords
Of the three million people from the EU believed to be living in the UK, nearly two thirds are tenants and about 15 per cent rent their home from a social landlord. We don’t know how many EU nationals work for social landlords, but it must be in the tens of thousands. As CIH policy and practice officer Sam Lister explains, these are all factors that landlords need to take into account in their business planning.
03/02/2020
Blog
"A good rounded understanding"
In the first of our National Apprenticeship Week blogs, Lauren Mason from Clarion Housing Group gives her thoughts on how her apprenticeship is expanding her learning and career horizons.
03/02/2020
Blog
Food for thought
In her first CIH blog, the newest recruit to our policy and practice team Alex Gibson takes a look at why so many people are still needing to use their local foodbank.
27/01/2020
Blog
New homes from empty houses
In his first guest blog for CIH, Circle Voluntary Housing Association head of property services Russell Grainge talks about how approved housing bodies are bringing empty properties back to serve people in housing need.
24/01/2020
Blog
Measuring a wellbeing economy
Should growth in gross domestic product (GDP) be pursued at any and all cost? Or should the goal of economic policy centre around how happy and healthy a population is, not just how wealthy it is? In her session at the upcoming Scotland Housing Festival in March 2020, Dr Katherine Trebek, a research director at the Wellbeing Economy Alliance will talk about the importance of having an economy work for us and not having us work for an economy. Here’s a little taster of her session.
24/01/2020
Blog
What does it mean to be a proud housing professional?
Whether we work in repairs and maintenance, housing management, tenancy sustainment or customer engagement – our work has a huge impact on peoples’ lives every day. That's why, as CIH knowledge management officer Asif Mahmood explains, we need to raise the profile of our profession and shout loud about the excellent work we do.
20/01/2020
Blog
How do you feel about furnished tenancies?
With around 400,000 children in the UK without their own bed to sleep in at night, End Furniture Poverty's Claire Donovan wants to hear from you about how furnished tenancies could help.
16/01/2020
Blog
New Decade New Approach: What Northern Ireland’s new deal means for housing
New Decade New Approach is the deal that has successfully seen the restoration of the Northern Ireland power-sharing Executive. Heather Wilson, policy and engagement manager at the Chartered Institute of Housing Northern Ireland welcomes the heavy inclusion and elevation of housing throughout the text of the deal and looks forward to working with the Department for Communities to ensure housing remains a priority for the new Northern Ireland Executive.
13/01/2020
Blog
Housing priorities for the new year
CIH Scotland policy and practice manager Ashley Campbell takes a look at where we are at the beginning of the new year and what 2020 might have in store for the housing sector.
07/01/2020
Blog
Let's get housing right in 2020
CIH chief executive Gavin Smart looks ahead to a new year, a new UK government and how we can work together as a sector to get housing working for everybody.
02/01/2020
Blog
General election poll - housing still isn't getting enough attention
Our members' opinion panel has spoken! By a large majority members think housing hasn't had enough attention in the election campaign.
12/12/2019
Blog
Housing matters – to voters
Rather predictably, the general election campaign has been dominated by Brexit and a tight group of domestic issues – but not housing. In today’s general election blog, Riverside’s director of strategy and public affairs Hugh Owen says our politicians ignore housing at their peril – there’s votes in it.
10/12/2019
Blog
Housing is not just a numbers game - quality matters too
All of the political parties have committed to developing more new homes at scale, reflecting the widespread appreciation of the housing crisis we are facing. But, as CIH senior policy officer Sarah Davis explains in our latest general election blog, we need to think very carefully about the type of houses being built and quality of those homes and how they can be adapted and changed to meet the needs and aspirations of our current and future population.
05/12/2019
Blog
Haven or Hell? Time to challenge our assumptions on ageing-in-place
None of the parties in the general election seem to be challenging the assumption that older people always prefer to age-in-place. While this may be true for many individuals, we shouldn’t assume it’s always the best option for all older people. Occupational therapist Helen Brown of Sheffield University says it's time to challenge our own assumptions.
03/12/2019
Blog
It’s a do or die moment
All the main parties are putting forward energy efficiency measures in some form. In our latest general election blog, CIH's John Perry and Orbit's Christoph Sinn look at how the sector responds and whether it can frame an ambitious yet realistic programme and do its part in tackling the climate emergency.
02/12/2019
Blog
Frozen Out Scotland
CIH policy and practice officer Jennifer Galbraith examines the implications of the LHA freeze for Scotland.
26/11/2019
Blog
Mel's general election blog - CIH's head of policy's key asks of the parties
Ahead of the 12 December General Election - the third in the six years I’ve been doing this job – we’ve been hearing that the ‘people’s priorities’ are: health, education and crime. But what about housing? We did some polling with Ipsos MORI earlier this year which showed that three-quarters of those interviewed think housing is in crisis, 60 per cent think that the political parties don’t pay enough attention to it, and 55 per cent think it has been discussed too little in recent years. And the latest Ipsos MORI polling places housing at number 10 in the list of issues that voters see as important.
25/11/2019
Blog
Taking the plunge - why so many housing associations are diving in to capital markets
Since the late 1980s housing associations have been dipping their toes into the capital markets, but now, more than ever, they are jumping in with both feet. In our latest blog featuring speakers at our North East conference this Thursday and Friday, Home Group chief executive Mark Henderson explains why more are taking the plunge - and securing strong outcomes.
19/11/2019
Blog
CIH fellowship - sending a clear message you care about professionalism to the people you serve
In this week's guest blog, Ashfield District Council director of housing and assets and deputy chief executive Paul Parkinson FCIH describes his fellowship journey.
11/11/2019
Blog
95% of new supported housing is completed with outdated tech
In our latest guest blog, Appello chief executive Tim Barclay draws on a recent survey with CIH's member opinion panel to make the case that there is not enough focus on providing housing fit for older people today.
04/11/2019
Blog
CIH response to Grenfell Inquiry
Terrie Alafat sets out CIH initial response. Find out what you can do now to prepare for the coming changes.
31/10/2019
Blog
Young people's future health and the private rented sector
This morning the Health Foundation published the final report from its Young people's future health inquiry. CIH was one of several organisations that supported the inquiry with research, in our case on the impact of housing on young people's health. In her blog, report author and CIH senior policy and practice officer Sarah Davis explains our findings.
16/10/2019
Blog
Healthy housing depends on effective post-occupancy evaluation
In our latest guest blog Fionn Stevenson, professor of sustainable design at the University of Sheffield, makes the case for research and evidence-based design, including once houses are occupied, in building healthier and more sustainable homes.
30/09/2019
Blog
We need to take the housing profession seriously
In our latest guest blog, Citizen chief executive Kevin Rodgers gives his view of the crucial importance of taking the role of the housing professional seriously.
23/09/2019
Blog
We need to talk about dementia
World Alzheimer’s Day takes place on 21 September and this year’s focus is on breaking the stigma faced by people living with dementia. In this blog, CIH Scotland’s Policy and Practice Manager, Ashley Campbell explores how the housing sector can support people to live well with dementia.
19/09/2019
Blog
As a sector, we must do better to help victims of domestic violence
The approach to helping victims of domestic violence needs to change and our new guidance is aimed at addressing that, writes Callum Chomczuk, national director of CIH Scotland.
27/08/2019
Blog
Attitudes to council housing: pride or prejudice?
Late last summer the housing green paper: ‘A new deal for tenants’ stimulated a healthy debate at Waverley’s Housing Overview and Scrutiny Committee: “Was there stigma in our housing service and community?”
22/08/2019
Blog
Interview with George Walker, chair of the Scottish Housing Regulator
In this new interview for CIH Scotland, George Walker, chair of the Scottish Housing Regulator offers his thoughts on the new regulatory framework for social housing which came into force in April 2019.
19/08/2019
Blog
A new Framework for supporting people living with dementia
It is estimated that 90,000 people in Scotland are living with dementia and this number is expected to increase significantly as our population continues to age.
19/08/2019
Blog
Scottish Housing Day 2019 makes the case for housing as a human right
Ahead of this year's Scottish Housing Day on September 18th, CIH Scotland's national director Callum Chomczuk explores the possibilities for creating a human rights based approach to housing in Scotland in this new blog.
06/08/2019
Blog
Housing Futures Cymru panel are recruiting
It's now time to recruit more panel members-
Are you full of ideas about what the Welsh Government should do about the housing crisis?
05/08/2019
Blog
Why Housing First really matters for Scotland
In this new opinion piece, featured in the Herald Scotland, CIH Scotland national director Callum Chomczuk reflects on the importance of getting Housing First right in Scotland.
21/05/2019
Blog
Become a social housing digital champion
Find out how you can help your tenants get online by becoming a social housing digital champion.
02/05/2019
Blog
Four simple ways to improve your tenants' health and wellbeing
In this new guest blog for CIH Scotland, Dr Steve Rolfe from the University of Stirling and Dr Lisa Garnham from the Glasgow Centre for Population Health provide an update on research looking at the contribution of housing organisations and staff to their tenants' health and wellbeing.
30/04/2019
Blog
Queens Cross reassures its EU tenants over Brexit
In the lead up to Brexit, Queens Cross Housing Association outlines the steps that it is taking to help its EU national tenants prepare.
30/04/2019
Blog
Get involved in our professionalism project
We want to hear your thoughts on professionalism in the housing sector. Find out more in this new blog.
16/04/2019
Blog
'Make a Stand forced me to think about what I could do and what my company could do'
Jane Nelson, managing director of building services specialist MD Group, explains why her company was the first to sign up to CIH's new Make a Stand supporters' pledge to help tackle domestic abuse.
08/04/2019
Blog
UK Housing Review highlights Scottish supply challenges
In this new opinion piece, CIH Scotland's national director Callum Chomczuk reflects on some of the key Scottish findings from the UK Housing Review.
04/04/2019
Blog
Open Doors - Reducing Inequality in the PRS
Open Doors in an innoviate Big Lottery funded project in partnership with Tai Pawb and RLA. This blog is by Nazia Azad-Warren
15/03/2019
Blog
Sex for rent: The harsh reality of a broken housing market
As the Housing Woman Cymru campaign to end sex for rent. Katie from Merthyr Valleys Homes tell us the story of the sickening practice of people offering free rent in exchange for sex or sexual acts.
15/03/2019
Blog
Surviving Economic Abuse
By Dr Nicola Sharp-Jeffs, Director, Surviving Econmic Abuse
15/03/2019
Blog
Tackling stigma in social housing
Has social housing become stigmatised? Ahead of her session at Total Housing, Grand Union Housing chief executive and CIH vice president Aileen Evans argues that a safe, secure home should be seen as a right – just as much as the right to good healthcare and an education.
21/02/2019
Blog
Together we can solve poverty in Scotland
Ahead of his session at Scotland's Housing Festival, Campbell Robb, Chief Executive of the Joseph Rowntree Foundation explores how we can solve poverty by working together.
20/02/2019
Blog
What is Frontline Futures 2?
We caught up with Melys Phinnemore, Development and OD Partner to find out more about Frontline Futures 2.
20/02/2019
Blog
Mental health in the private rented sector
High-quality, stable housing is key to maintaining good mental health and vital for recovery from mental illness, says Mind senior policy and campaigns officer Glenn Page.
20/02/2019
Blog
'We are acutely aware that some tenants have been subject to discrimination'
Today's new report on mental health and the private rented sector from Tyfu Tai Cymru is an invaluable insight into the issues faced by tenants and landlords alike, says Tai Pawb policy and public affairs manager Ross Thomas.
20/02/2019
Blog
'We hope this report helps to drive policy change to support tenants in the private rented sector'
Findings from Tyfu Tai Cymru's Private renting and mental health: a way forward paint a clear picture that more needs to be done, says Residential Landlords Association public affairs and policy officer Matthew Norman.
20/02/2019
Blog
Eight things we learned from the English Housing Survey and English Private Landlord Survey 2017-18
CIH head of policy and external affairs Melanie Rees delves into the detail of two major housing reports published today by the Ministry of Housing, Communities and Local Government.
31/01/2019
Blog
Scotland’s Housing Festival: Achieving better health through housing
In this new blog for CIH Scotland's Housing Festival, Pennie Taylor, a freelance journalist specialising in health and social care and our Chair for day one, examines the links between housing and improving health.
23/01/2019
Blog
Time to recognise housing as a human right in Scotland
In 2019 we need to shift the view of housing so it is seen as an economic necessity for everyone, writes CIH Scotland’s National Director Callum Chomczuk.
21/01/2019
Blog
Housing sector's role in helping to keep victims of domestic abuse safe
In this new opinion piece, published in the Herald Scotland, CIH President Jim Strang and Chief Executive of Scottish Women's Aid Marsha Scott examine the role of housing in helping to protect people experiencing domestic abuse.
17/01/2019
Blog
When is a customer not a customer?
In this new blog for CIH Scotland, Linda Moir, former director of customer service at Virgin Atlantic and head of event services at the London 2012 Olympic Games talks about the importance of delivering excellent customer service in your organisation.
08/01/2019
Blog
Why we need a bold target on fuel poverty
As the Fuel Poverty Bill continues to make its way through Parliament, Policy and Practice Manager Ashley Campbell reflects on the need for cross party commitment to achieve real changes.
07/01/2019
Blog
The Big Conversation Scotland
The Big Conversation Scotland took place in the fabulous Arches in Glasgow on 22 November and brought together aspiring housing professionals, to discuss the issues that are most important to them and help them develop their careers.
05/12/2018
Blog
Older people's housing in Scotland
In this new opinion piece, CIH Scotland's national director Callum Chomczuk takes a look at the issue of older people's housing in Scotland and the need for more accessible housing.
03/12/2018
Blog
SafeDeposits Scotland Trust seeking registers of interest
The SafeDeposits Scotland Trust is a grant-giving charity designed to help improve Scotland’s private rented sector (PRS). It promotes and facilitates education, training and best practice within the sector by funding projects that provide tangible benefits to landlords, letting agents and tenants alike.
03/12/2018
Blog
Tackling homelessness and meeting housing need
Ahead of our Tackling homelessness and meeting housing need conference next week, CIH policy and practice officer Faye Greaves reflects on the progress the sector has made 2018 and the challenges ahead.
30/11/2018
Blog
Mental health and private renting – take part in our new research
The Tyfu Tai Cymru project has commissioned Tai Pawb to research ways to improve mental health support for both landlords and tenants in the private rented sector.
21/11/2018
Blog
CIH Cymru presents evidence to UN Special Rapporteur on extreme poverty and human rights
Professor Philip Alston, the UN Special Rapporteur on extreme poverty, has been visiting the UK to engage with the public, third sector organisations, government bodies and politicians to build up a contemporary picture of poverty.
20/11/2018
Blog
What England could learn from the Scottish approach to regulation
The Social Housing Green Paper suggests the Scottish approach to regulation could be considered for use south of the border. In this new piece, originally published in Inside Housing, CIH Scotland’s policy and practice manager Ashley Campbell explains which parts of the system in Scotland are worth a look.
20/11/2018
Blog
‘Who is and isn’t getting access to social housing, and why?’
Keeping the debate on rethinking allocations live is policy and practice officer Faye Greaves.
19/11/2018
Blog
A budget to build on
Matthew Kennedy, policy and public affairs manager CIH Cymru, looks at the Welsh 2019/20 budget in more detail.
15/11/2018
Blog
Get involved in Talk Money Week
CIH Scotland’s policy and practice officer Susanne Flynn provides an update on this year’s Talk Money Scotland Week which takes place from 12-18 November 2018 and highlights how you can get involved.
06/11/2018
Blog
‘Welcome’ by Neatebox – How to deliver a better, disability-confident service to your tenants
During his work with Guide Dogs for the Blind, Neatebox founder, Gavin Neate, identified poor customer service as a big challenge for people with disability.
06/11/2018
Blog
Tackling homelessness through systems change
CIH policy officer Faye Greaves examines the impact of the final element of the Homelessness Reduction Act.
24/10/2018
Blog
Investing in the housing professional of the future
Matt Hensby, head of tenancy management at Sovereign, welcomes their first cohort of apprentices taking part in our new bespoke, CIH-accredited housing management qualification.
18/10/2018
Blog
Accessible homes across the ages
To celebrate #HousingDay18, Habinteg tenants to tell us about their experience of living in social housing and the impact that having an accessible home has had on their lives.
10/10/2018
Blog
Sort by:Date descending |Date ascending |Title
Webinar recap: Tipping point: From bad to good, how COVID-19 has triggered a route to renewal M
The global pandemic has thrown up many many challenges, but also many opportunities, now more than ever our sector is at tipping point in lots of areas. We need to ensure that we continue to work, share ideas and best practice to inform and act in a positive way so that we can tip the balance in favour of our aims, ensuring that everyone has a safe place to call home.
11/08/2020
Feature
Webinar recap: Planning for a pandemic M
Planning for a pandemic is all about managing risks.
So, how do you manage technology risks?
06/08/2020
Feature
Webinar recap: Developing and retrofitting: the low carbon agenda M
This webinar looked at the low- and zero-carbon agenda, retrofit of existing homes – opportunities and challenges and showed examples of developing new homes to higher energy standards including Passive House, zero carbon, Code 5, and Code 4
05/08/2020
Feature
Webinar recap: The impact of COVID-19 on planned improvement programmes M
What will the post-COVID operating environment look like? Will it impact on existing improvement programmes? What will the expectations of governments be in terms of the decarbonisation agenda and how will this relate to the fiscal environment and other planned improvements.
30/07/2020
Feature
Webinar recap: Outcome and value in construction and housing M
For construction and housing, the post-Covid recovery represents the opportunity to play a vital role in recovery; the construction sector and social landlords are both ready and keen to mobilise, have a national impact, and produce a high level of GVA output. But the flip-side is risk; of investing in solutions that aren’t fit for purpose, housing that doesn’t address societal need and a lost opportunity to decarbonise
22/07/2020
Feature
Webinar recap: Working in partnership with contractors during COVID-19 M
As the UK begins to ease the restrictions of the COVID-19 lockdown, organisations will need to start re-establishing partnerships with their contractors and suppliers.
16/07/2020
Feature
Webinar recap: Social housing allocations for now and the future M
The complexities of the COVID-19 pandemic and lockdown has brought housing into a sharp relief and means it is more important than ever that we are clear of the need and purpose of social housing in Wales. A central part of this is the allocation policies and processes that support people to access social housing in Wales.
15/07/2020
Feature
Webinar recap: Getting your repairs service back up and running during COVID-19 M
As COVID-19 lockdown restrictions are eased, what will the impact be on repairs and maintenance services? How will organisations deal with the backlog of repairs, reach out to customers in a meaningful way and manage customer expectations?
08/07/2020
Feature
Webinar recap: Bonfires to beacons: community cohesion in Northern Ireland M
Celebrations of culture and heritage can be an important part of life for some and a contentious issue for others. Tanya, Gavin & Mark examine the role social housing landlords can play in supporting communities explore the diverse range of opportunities available to them in reimaging celebrating their cultural heritage differently.
07/07/2020
Feature
Webinar recap: Homelessness during coronavirus and beyond M
People who are homeless, at risk of homelessness or living in poor conditions are at a much higher risk of poor physical and mental health and the coronavirus outbreak has placed this inequality into even sharper focus. Local and national governments have been working quickly to ensure that every person has a safe place to live during the outbreak and that people can move if they need to. Rough sleepers have been offered temporary accommodation so that they can self-isolate safely and temporary legislation has been introduced to prevent evictions.
18/06/2020
Feature
Webinar recap: COVID-19 impact on the Northern Ireland economy and property market M
This webinar provided an economic update for the COVID-19 crisis within Northern Ireland.
15/06/2020
Feature
Webinar recap: Communications and Coronavirus: what works? M
Effective communication is key when dealing with and managing the many problems presenting themselves during the current Coronavirus crisis.
Whether it’s scaling up communications to support customers or providing critical daily internal updates for employees, this webinar aims to help housing organisations to deliver on their promises to support communities. Find out what works when it comes to ensuring messages are clear, considered and current so that the correct people are aware of the right information at the right team.
10/06/2020
Feature
Webinar recap: Supporting vulnerable people to live independently through the COVID-19 crisis M
The initial phase of the housing sector’s and the government’s response to the Covid-19 crisis was ensuring that the homeless, particularly rough sleepers, who often have very complex needs, were found safe and sustainable accommodation for the period of the lockdown. This meant ensuring that they received the support services they needed to be able to isolate and adhere to lockdown protocols. Supporting people with complex needs in the current environment has been a monumental task that the support and sheltered housing sectors have dealt with admirably, in often very difficult circumstances.
We were joined by Cymorth Cymru director, Katie Dalton, who shared how supported housing professionals have responded and what lessons have been learnt..
08/06/2020
Feature
Webinar recap: COVID-19 and front-line housing M
This webinar looked at how the current situation has evolved work for front-line housing staff and young professionals and the transition to remote working and good practice on working remotely.
05/06/2020
Feature
Webinar recap: Ensuring equality during lockdown M
Our speakers, Alicja and Hannah, explored how the Coronavirus crisis is impacting the poorer and more vulnerable people in our communities and throwing up barriers to the way that we would normally provide services.
Alicja will discuss how we can ensure that we maintain equality in the allocation of housing options and support services provision during the COVID-19 lockdown.
03/06/2020
Feature
Webinar recap: Shine a light on mental health M
We were joined by our president Aileen Evans for this session on mental health and housing. Learn more about the mental health toolkit that has been created especially for the housing sector.
We also heard from experts in the field of mental health and from leading housing organisations on how they have applied best practice for both staff and residents alike.
Alicja will discuss how we can ensure that we maintain equality in the allocation of housing options and support services provision during the COVID-19 lockdown.
29/05/2020
Feature
Webinar recap: Welfare benefits and Coronavirus M
All of the recent changes made to the main out-of-work and in-work welfare benefits have been made as a result of the Coronavirus outbreak.
Hear from our panel of experts as they focus on help with housing costs through universal credit and housing benefit.
20/05/2020
Feature
Webinar recap: The future of sheltered housing M
The expert panel looked at the housing needs of our ageing population and whether the current sheltered housing stock is suitable for purpose.
18/05/2020
Feature
Webinar recap: ASB think tank M
The expert panel look at tackling ASB in the current lockdown environment.
13/05/2020
Feature
Webinar recap: Partnership working with housing, health and social care M
Building and maintaining effective partnerships between housing, health and social care is a key way to ensure people are able to stay safely in their homes and can return home as soon as possible after any hospital stays. This webinar looked at partnership projects and how these have been adapted to be able to deliver in the new world of lockdown. Care and Repair Cymru shared their ‘hospital to a healthier home’ project and Warmer Wales discussed how they are supporting people in their homes using remote technology.
07/05/2020
Feature
Webinar recap: EU settlement scheme, what you need to know M
The webinar also provided attendees with a level of insight into future immigration routes following the UK’s withdrawal from the EU
06/05/2020
Feature
Webinar recap: Supporting older people during the Coronavirus pandemic M
This webinar provided an opportunity to hear from the experts in the sector reflecting on their own experiences to help your work in supporting older people through this international public health emergency.
29/04/2020
Feature
Webinar recap: Investing in healthier homes, decarbonisation and sustainability M
Tyfu Tai Cymru and Public Health Wales hosted this webinar to discuss the steps we need to take to ensure we are able to meet the requirements for decarbonisation while also investing in healthy homes now and in the future.
The Ombudsman has engaged with a large number of landlords reflecting the breadth of its membership. This is reflected in the guidance which covers the most common, specific queries and concerns that landlords have raised. This webinar covered some of the key areas in the guidance.
23/04/2020
Feature
Webinar recap: The Coronavirus Act 2020 - the implications for landlords and tenants M
This webinar explored the provisions contained in the Coronavirus Act 2020 and the Coronavirus (Scotland) Bill and the implications for landlords and tenants. It also considered some of the emerging practical issues and potential responses.
17/04/2020
Feature
Webinar recap: Safer by design M
This webinar covered the need for and the methodology behind Safer by design, and how architects and housing professionals can economically and practically incorporate the framework.
The Ombudsman has engaged with a large number of landlords reflecting the breadth of its membership. This is reflected in the guidance which covers the most common, specific queries and concerns that landlords have raised. This webinar covered some of the key areas in the guidance.
15/04/2020
Feature
Webinar recap: Dealing with complaints during the coronavirus M
The Housing Ombudsman has produced guidance for its member landlords which sets out best practice in how to engage with the Ombudsman during the Covid-19 crisis, along with guidance on dealing with complaints raised by the residents during this time.
The Ombudsman has engaged with a large number of landlords reflecting the breadth of its membership. This is reflected in the guidance which covers the most common, specific queries and concerns that landlords have raised. This webinar covered some of the key areas in the guidance.
15/04/2020
Feature
Webinar recap: Digital inclusion in housing during social distancing M
This webinar explored how housing organisations can continue to support their tenants, particularly those who are most vulnerable, with digital inclusion support in a time of social distancing and self-isolation due to coronavirus.
09/04/2020
Feature
Webinar recap: Dealing with domestic abuse during self-isolation M
Our panel discuss why isolation and lockdown is a concerning and potentially dangerous time for victims of abuse and what professionals can do to ensure we identify, support and provide a safe environment for all.
07/04/2020
Feature
Webinar recap: Tackling disrepair claims M
Successfully Tackling Disrepair and Fitness for Human Habitation Challenges - a webinar presented by Paul Lloyd, partner at Capsticks LLP
12/03/2020
Feature
Webinar recap: The power of reverse mentoring M
This webinar will cover LGBT+ Reverse Mentoring at Home Group. The topics covered include:
• What it is
• Why we did it
• How it works
• What we ‘ve got out of it
• Top tips for setting up Reverse Mentoring
12/12/2019
Feature
Webinar recap: Topical housing teasers M
The topical housing teaser webinar will take a look at some key functions of a housing management service. We’ll explore all things Anti-Social Behaviour, Safeguarding and Tenancy Fraud.
We’ll also share views on the current national policy agenda including Brexit and how this can impact the housing management function. If you sign up to this webinar, you can expect a lively presentation, packed full of hints and tips in how to deal with some of these complex issues.
10/12/2019
Feature
Webinar recap: Domestic abuse and technology M
This webinar mini series will provide an introduction to how perpetrators use technology to perpetrate domestic abuse and how to support survivors to stay safe online. It will also highlight how technology can be used to stay safe and safely leave an abusive relationship.
14/10/2019
Feature
Webinar recap: Membership strategy: board members briefing M
This webinar is a board members briefing on the membership strategy and will cover off 4 key areas:
Where are we now in membership?
What are the objectives?
How can we get there?
How can we all work together?
20/09/2019
Feature
Webinar recap: Getting your house in order: writing policies and procedures M
Writing effective policies and procedures for your organisation can be challenging. How do you know that you are applying and interpreting the law correctly when needed? Does the wording of your policies make that all clear and easy to understand?
18/09/2019
Feature
Rethinking membership - find out what's happening where you are
Our Rethinking membership project aims to reimagine the way we connect with and support CIH members in their local area - get an update on our progress so far in England, Scotland, Wales and Northern Ireland.
29/05/2019
Feature
New chair for CIH London board
Faisal Butt, lead commissioner for housing at Barnet Council, takes over from Kate Dodsworth.
17/04/2019
Feature
Getting to know: CIH London board member Dan Short
Get to know CIH London board member Dan Short, managing director at Greenacre Recruitment.
17/04/2019
Feature
Housing must be at the centre of policy on poverty
In this new opinion piece for Challenge Poverty Week, CIH Scotland's policy and practice manager Ashley Campbell takes a look at the role of housing in helping to address poverty.
01/10/2018
Feature
Professional development for CIH members
Check out all of our latest resources to support your career and professional development in one place - including webinars, mentoring, online courses and more.
26/09/2018
Feature
Meet our 2018 Malcolm Smith Award winner
We caught up with Meg Deasley, the winner of the 2018 Malcom Smith Award, to find out more about her housing career and her reasons for undertaking a Post Graduate Diploma in Housing at the University of Glasgow.
24/09/2018
Feature
CIH Vice President addresses rally against eviction of asylum seekers in Glasgow
CIH Vice President Jim Strang attended a rally on Saturday (4th August 2018) to demonstrate against proposals by accommodation contractor Serco to evict hundreds of asylum seekers from their homes in Glasgow. You can read Jim's speech in full below.
06/08/2018
Feature
Scottish Housing Day 2018
Join us at the parliamentary reception for Scottish Housing Day 2018.
01/08/2018
Feature
All you need to know about Be Bold in Your Career
We spoke to course director of Career Innovation, Rosemary McLean to find out more about the 'Be Bold in Your Career' online course.
09/07/2018
Feature
'I'm excited by the ways data and technology can be harnessed to help us'
What is going digital and how are social landlords going about it? Incommunities chief executive Geraldine Howley explores some of the findings from CIH's new Going digital: gearing up for the future report - produced in partnership with Incommunities and Halton Housing.
19/06/2018
Feature
Instagram live: Human library with Rob Gershon M
Missed the instagram live session with Rob Gershon?
01/12/2017
Feature
Instagram live: Human library with Nick Atkin M
Missed the instagram live session with Nick Atkin? Watch Nick's presentation on the future workplace, the rise of self serve and making yourself heard.
24/11/2017
Feature
Instagram live: Human library with Gemma Stockdale M
Missed the instagram live session with Gemma Stockdale? Find out all the new Under 30's membership rate. #fivepoundfuture
03/11/2017
Feature
Instagram live: Human library with Evie Copland M
Missed the instagram live session with Evie Copland? Find out all about her career journey in housing and advise.
06/10/2017
Feature
Meet new team member Ruth Cullen as she settles into her role as customer services coordinator
We wanted to take this opportunity to introduce our new customer services coordinator, Ruth Cullen and tell you about some of the exciting initiatives that we are putting in place for our members in Northern Ireland.
02/06/2017
Feature
Presentations from Making the rental strategy work
Here you can upload pdfs from each of the presentations at the conference
30/05/2017
Feature
Presentations from Living in the city
Below you'll find presentations from CIH Northern Ireland's Living in the city seminar
26/05/2017
Feature
London - board member biographies
Catch up with the London regional board.
26/10/2016
Feature
Presentations from How to build an effective workforce 2016
The How to build an effective workforce event took place on Tuesday 13 September 2016 at the Park Plaza hotel, Cardiff.
15/09/2016
Feature
Autumn Statement - call for views
We need your help in our continued call for government commitment to shared ownership.
23/08/2016
Feature
Shared Ownership Week
Shared Ownership Week runs from September 15 to 21 - here's how you can get involved.
23/08/2016
Feature
CIH events debrief papers M
Below are debrief papers from our most recent events for you to download.
01/05/2016
Feature
The Octavia club launch
The Octavia club is a new initiative from the CIH London board, aimed at newer members and members studying for a CIH qualification.
19/04/2016
Feature
Drink think tank 6
Drink think tanks are a forum for CIH London members to debate the key subjects and pose questions on many relevant housing issues. The sixth session in this popular series took place just before Christmas.
19/04/2016
Feature
South East conference keynote: How affordable is affordable?
Having heard at other sessions about the supply of housing, another hot topic for debate was the issue of affordability.
17/03/2016
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South East conference masterclass: The growth deal
Within this masterclass there was an explanation about the June 2013 Spending Review which saw the government ask Local Enterprise Partnerships (LEPs) to develop multi-year local economic plans, which would then be used for negotiations on 'growth deals' with the government. These deals would see LEPs awarded funding from the single growth fund, created in the 2013 Spending Review.
17/03/2016
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South East conference masterclass: Reimagining sheltered housing
This was a lively session. Peter Huntbach of Brighton and Hove City Council spoke about applying an “asset and deficit” approach to understand residents’ needs, whilst Jo Linney of CIH provided an overview of the current risks and the links to the health and wellbeing agenda.
17/03/2016
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South East conference keynote: What’s happening in Whitehall?
With housing having climbed high on the political agenda during recent months, delegates were keen to hear from Gaby Hinsliff - a columnist with the Guardian and former political editor with the Observer - about what needs to be done to keep it there. Gaby acknowledged that there had been a focused shift towards home ownership and that the government’s drive to build new homes does not recognise the need for more affordable housing.
17/03/2016
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South East conference keynote: Health and housing
At a time when the housing sector needs land in order to develop new homes, the surplus land held by the NHS could be an excellent partner to assist in the delivery of this increased supply.
17/03/2016
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South East conference international keynote: Detroit & Windsor - a tale of two cities
As part of the South East International Group, CIH members and guests recently visited the USA and Canada to look at large scale, inner city decline and regeneration projects. Chris Moquet, CIHSE International Group and Jerry Paffendorf, Loveland Technologies provided an overview of the visit.
17/03/2016
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South East conference international masterclass: India 2016 – a photographic tour
CIH South East International Housing arranges international visits for CIH members (and guests). To date, more than 40 visits to 15 countries on four continents and over 1,000 people have joined the visits.
17/03/2016
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South East conference keynote: Devolution - what are the opportunities?
This was a broad session which covered all aspects of devolution.
17/03/2016
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South East awards: The winners
During the conference, more than 200 people celebrated the achievement of those who had submitted entries for the CIH South East awards.
17/03/2016
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South East conference keynote: Walk tall – Simon Weston CBE
Looking back to 1982, the war between Britain and Argentina following the latter’s invasion of the Falkland Islands seems some time ago.
17/03/2016
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South East conference masterclass: Developing a commercial approach
This was a jam-packed session where David Montagu from L&Q, Sharron Webster from Trowers and Hamlins and Matt Vosper, Secure Parking and Storage covered a range of diverse models which could be applied to develop a commercial approach.
17/03/2016
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CIH Canada webinar: Planning for the next generation - attracting and motivating Generation Y M
Find out more about how we can prepare for the next generation of housing professionals in this member-exclusive webinar.
23/02/2016
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CIH Canada webinar: Frontline futures - a changing mindset for service delivery M
Find out how frontline roles are changing in this member-only webinar
23/02/2016
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CIH Canada webinar: Building your organisation's future leaders now M
Find out more about how to create the housing leaders of the future in this member-exclusive video.
23/02/2016
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CIH Canada webinar: Perfecting the pitch - packaging housing for politicians and voters M
Find out more about how to package an easy-to-understand and compelling message in this member-exclusive webinar.
23/02/2016
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Board member recruitment
Could you be a CIH East Midlands board member?
22/02/2016
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Breakfast briefing summary – January 26, Hinckley
CIH East Midlands hosted a well-attended breakfast briefing in January. We were pleased to have CIH chief executive Terrie Alafat present to offer a frank assessment of where she sees the challenges for housing professionals in these days of seismic change for the sector.
22/02/2016
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CIH Presidential dinner
In February, ten representatives from the East Midlands attended the CIH Presidential dinner at the Natural History Museum, London. This was a great opportunity to network with others and to hear from speakers, including CIH President Geraldine Howley and John Healey MP.
22/02/2016
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Lunch and learn: repairs and maintenance – event summary
In November the East Midlands board held a ‘lunch and learn’ event which focused on the subject of delivering repairs and maintenance in the new landscape.
22/02/2016
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Get engaged!
There are many benefits to being a member of the Chartered Institute of Housing - as a member you have access to a wide range of information and resources, including guides and briefings full of practical tips and access to member-only webinars on hot housing topics.
12/02/2016
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Get on board!
From 15 February 2016, the West Midlands board will be actively seeking to appoint new board members for a three year term of office.
12/02/2016
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West Midlands board member profile: Neil Jackson
We hear from WM regional board member, Neil, whose links between housing and acting make for an interesting mix.
12/02/2016
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Health in All Policies - what's it all about?
Did you know that 50 per cent of the factors which determine the quality of a person’s health are social, economic and political? Taking healthy life expectancy as an example, people in the poorest neighbourhoods live on average seven years less long than those in the richest areas and can expect to live with 17 years of life-limiting illness.
12/02/2016
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Legal update - an overview
The West Midlands regional board's first event of the year was the very popular 'legal update', held at Stafford & Rural Homes. The presentation was delivered by Paul Lloyd of Whiteheads Solicitors and the event attracted over 60 enthusiastic delegates. The update covered many of the main pieces of legislation and case law which have been implemented in the past twelve months as well as looking at what is on the horizon for the housing sector.
12/02/2016
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Presentations from PRS Summit 2015
Check out the presentations from the PRS Summit 2105 which took place on 15 July at the Future Inn, Cardiff Bay
17/07/2015
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Leading diversity by 2020 - the challenges
CIH's Presidential Commission on leadership and diversity is calling on housing organisations to sign up to and deliver against 10 challenges by 2020.
24/06/2015
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OneCIH 2015 presentations M
Copies of available presentations delivered at OneCIH 2015
12/06/2015
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Webinar video: Building your resilience M
Find out more about the member excluisve webinar with Ann Burton.
14/05/2015
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Webinar video: Social value – What is it, how do we measure it and how do we build it into our work? M
Find out more about the member exclusive webinar with John Perry, CIH Policy Advisor
28/04/2015
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Webinar video: General election 2015 – what will it mean for housing? M
Find out more about the member exclusive webinar with David Pipe, CIH Policy and Practice Officer.
23/04/2015
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CIH Eastern region conference - save the dates
This year’s conference will be held on 10 - 12 November so make sure you save the dates as it promises to be better than ever!
09/04/2015
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Eastern Outlook: New care home for Bedford
Bedford Citizens Housing Association (BCHA) is in phase one of its £11 million redevelopment located in Kimbolton Road, Bedford.
09/04/2015
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Eastern Outlook: Next lunch & learn events
We have another round of lunch & learns coming up in May so here’s some advance warning of the dates.
09/04/2015
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Eastern Outlook: £150k to help local people into work
The Greater Cambridge Greater Peterborough LEP has invested £150,000 into three voluntary and social enterprises to help get local people back into paid work.
09/04/2015
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Building your resilience for success at work
This free short webinar, exclusive to CIH members is designed to help members in their career and support them to succeed. The webinar will be held on Thursday 14 May 11am - for up to one hour.
09/04/2015
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Stephen Cook - Just the job!
Vice President candidate Stephen Cook discusses the contribution housing associations make to the wider economy.
20/03/2015
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Julie Fadden: Our welfare system should provide for the most vulnerable in society
Vice President candidate Julie Fadden shares her views on the bedroom tax.
20/03/2015
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Webinar video:Understanding hoarding disorder M
Find out more about the member exclusive webinar with Jack Moore and Dominique Blundell.
19/02/2015
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Webinar video: How to…promote mobility among existing tenants M
Find out more about the CIH member exclusive webinar with Charlotte Smith CIH Specialist Advisor.
29/01/2015
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Webinar Video: Effective responses to anti-social behaviour M
Find out more about the CIH member exclusive webinar with Chris Grose, Head of ASB Advisory Services at Capsticks solicitors and Dave Lockerman, Head of Housing Management at B3Living
21/01/2015
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Webinar video: Voids... Voids... Voids M
Find out more about the member exclusive webinar with John Thornhill, CIH Senior Policy Advisor
13/01/2015
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Points West: My time as a housing apprentice
CIH South West’s youngest board member Jordan McKenna shares his experience starting out as a housing apprentice at Cirencester Housing
19/12/2014
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The new ASB, Crime and Policing Act 2014 – opportunities and challenges
The Anti-social Behaviour, Crime and Policing Act 2014 has been three to four years in the making, so you’d be forgiven for thinking that all of the relevant partners are on board and ready to go with the new tools.
19/12/2014
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Points West: Homes for Britain – help us end the housing crisis in a generation
The next general election is the time to make it happen. That is why organisations from across every corner of the housing world have joined forces to create the Homes for Britain campaign.
19/12/2014
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Points West: The Other Housing Event
The seventh CIH SW ‘Other Housing Event’ took place at the Palace Hotel in Torquay on 20 -21 November. This popular two-day event was well attended by frontline housing professionals working in the south west and expertly chaired by BBC News home editor, Mark Easton.
19/12/2014
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Points West: CIH SW Conference and Exhibition 15 – 17 April 2015
2015 will be an exciting year for CIH SW’s popular annual showcase event, with a new focus and brand new venue.
19/12/2014
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EM Update: Membership benefits
During 2014 CIH has introduced even more benefits for being a member - some of the most popular benefits where you live included free regional events (including the first ever East Midlands student conference) and free webinars on topics including equality and diversity and tenant scrutiny.
18/12/2014
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EM Update: What does the East Midlands housing crisis look like?
CIH and NHF have both recently published reports that give valuable insight into the housing crisis facing the East Midlands as a whole, but also how this varies from one authority area to another.
18/12/2014
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EM Update: Health and housing event
In November, the East Midlands Board held a very successful event on the topic of health and housing in Kettering.
18/12/2014
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EM Update: 50 years a CIH member!
This year, East Midlands Board Member David Greatorex celebrates 50 years as a member of CIH – we asked him to share his membership journey with us.
18/12/2014
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Webinar video: General election 2015 – our hopes for housing M
Find out more about the CIH member exclusive webinar with David Pipe CIH Policy & Practice Officer
26/11/2014
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Webinar video: Holiday Pay – Should you be changing your arrangements M
Find out more about the CIH member exclusive video with Matthew Wort, Partner at Anthony Collins Solicitors LLP.
25/11/2014
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Webinar video: Lean Business Improvement M
Find out more about the member exclusive webinar with Julian Beaney, Business Services Director of Service Matters.
12/11/2014
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Webinar video: Creating sustainable tenancies M
Find out more about the CIH member exclusive webinar with Charlotte Smith Specialist Advisor in the CIH’s Making Best Use of Stock team and Sharon France New Tenancy Manager,
Wakefield and District Housing
05/11/2014
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Webinar video: Careers webinar – my path into housing
Find out more about this webinar with Elly Hoult, Business Improvement Manager, Orbit Group and Angela Ellis, Head of Community Investment, Raven Housing Trust
22/09/2014
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Webinar video: Progressing your career M
Find out more about the CIH member exclusive webinar with Wendy Murphy of the Centre for Mentoring and Coaching
22/09/2014
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Webinar video: How to increase demand for Hard to Let properties M
Find out more about the member exclusive webinar with Fleur Priest-Stephens specialist advisor, and the manager of the making best use of stock (MBUS) team at CIH.
10/09/2014
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Webinar video: Tenant Scrutiny - getting it right M
Find out more about the member exclusive webinar with John Thornhill, Senior Policy and Practice and Learning officer at CIH,
Andrew Shaw, “Lead Scrutineer” – Halton Housing Trust and
Mark Harvey, Housing Services Manager – Halton Housing Trust
09/09/2014
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Webinar video: New Approaches to Allocations M
Find out more about the CIH member exclusive webinar with Josie Wainwright CIH Specialist Advisor and David Taylor, Director for Customer and Communities at Midland Heart
20/08/2014
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Webinar video: Embedding Social Value into Purchasing Activities M
Find out more about the CIH member exclusive webinar with Gary Stephens, Procurement Director, Orbit Services
06/08/2014
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Webinar video: Housing and general election – what we know so far M
Find out more about the CIH member exclusive webinar with CIH Policy and practice officer David Pipe
05/08/2014
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Webinar video: Housing options for older people: a new role for retirement housing? M
Find out more the CIH member exclusive webinar with Sarah Davis our CIH expert
02/07/2014
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Webinar video: New approaches to tackling tenancy fraud M
Find our more about the CIH member exclusive webinar with Fleur Priest- Stephens CIH Specialist Advisor
12/06/2014
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Webinar video: Supporting your tenants to find a Mutual exchange M
Find out more about the CIH member exclusive webinar with Charlotte Smith Specialist Advisor in the CIH’s Making Best Use of Stock team and Joseph Hemmings House Exchange Customer Relationship Officer
04/06/2014
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James Caspell - Rising Star finalist 2014
Read the latest information on James and his campaign
27/05/2014
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Emma Lindley - Rising Star finalist 2014
Read the latest information on Emma and her campaign
27/05/2014
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Nicola Laycock - Rising Star finalist 2014
Read the latest information on Nicola and her campaign
27/05/2014
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Webinar video: How should social landlords manage risk in the new commercial operating environment? M
Find out more about the CIH member exclusive webinar with Afzal Ismail, Orbit Services Executive Director and Amandeep Jhawar, Orbit Services Risk and Compliance Director
22/05/2014
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Webinar video: The difference between being an expert and being a professional M
Find out more about the CIH member exclusive webinar with Dave Bramley Education Officer CIH
08/05/2014
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Webinar video: Social innovation in housing: learning from practices from Europe M
Find out more about the CIH member exclusive webinar with Darinka Czischke, Darinka Czischke Consulting.
07/05/2014
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Webinar video: New approaches to tenant insight M
Find out more about the CIH member exclusive webinar with Debbie Larner Head of Practice at CIH
15/04/2014
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Webinar video: Migration to the UK and its housing implications M
Find out more about the CIH member exclusive webinar with John Perry CIH policy adviser
07/04/2014
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Webinar video: Think Family – the role of housing providers in the Troubled Families agenda M
Find out more about the CIH member exclusive webinar with Lisa Martinali, Community Regeneration Director and Michelle Wilkins, Support Services Manager from Castle Vale Community Housing Association (CVCHA)
02/04/2014
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Webinar video: New approaches to fixed term tenancies M
Find out more about the CIH member exclusive webinar with Debbie Larner CIH Head of Practice and Fleur Priest- Stephens CIH Specialist Advisor
28/03/2014
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Webinar video: Learning through experience M
Find out more about this CIH member exclusive webinar with David Bramley, Education Officer, CIH
26/03/2014
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Webinar video: Developing your people through a coaching culture M
Find out more about the CIH member exclusive webinar with Yvonne Castle of YCChange Consultants Ltd
18/03/2014
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CIH Scotland AGM 2014 M
The CIH Scotland 2014 annual general meeting took place at the SECC, Glasgow, as part of the CIH Scotland annual conference and exhibition on 12 March 2014.
13/03/2014
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Annual membership survey M
This month we're inviting members from across the UK to tell us their views about their membership and professional development. Entries can win their 2015 membership subscription in a prize draw.
10/03/2014
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Webinar video: The legal considerations in letting homes at market rents M
Find out more about the member exclusive webinar with Louise Leaver, partner – social housing finance and Nikki Lynds-Xavier, partner – housing management both from Winckworth Sherwood.
26/02/2014
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Webinar video: Using social media to progress your career M
Find out more about the member exclusive webinar with Paul Taylor from Bromford.
19/02/2014
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Webinar video: Making effective use of adapted properties M
Find out more about the member exclusive webinar with Charlotte Smith, Specialist Advisor in the CIH’s Making Best Use of Stock team.
12/02/2014
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Webinar video: Building your resilience for success at work M
Find out more about the member exclusive webinar with Ann Burton from Training by Design Ltd
05/02/2014
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Webinar video: Equality and diversity – breaking down barriers and mainstreaming diversity M
Find out more about the member exclusive webinar with Kulbir Shergill, head of diversity and inclusion at Genesis and John Thornhill, senior policy and practice officer at CIH.
22/01/2014
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Webinar video: Thinking about the future of frontline housing roles M
Find out more about the member exclusive webinar with Dr Jo Richardson, Principal Lecturer in the Centre for Comparative Housing Research at De Montfort University, Leicester.
18/12/2013
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Webinar video: Commercial Skills – making commerciality a reality M
Find out more about the member exclusive webinar with Yvonne Castle of YCChange Consultants.
10/12/2013
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Webinar video: What will the autumn statement mean for housing? M
Find out more about the member exclusive webinar from CIH director of policy, Gavin Smart.
06/12/2013
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How online learning helped me to reach my career goals
Peter Fisher, senior accommodation officer for Ipswich Borough Council, chose to study online with CIH to gain the qualifications he needed to move into a management role. He tell us about his experiences of online learning with CIH.
06/12/2013
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Webinar video: Using your CIH membership to help you with your studies M
Find out more about the member exclusive webinar from CIH’s Learning Team.
27/11/2013
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Webinar video: The new 'repairs paradigm' M
Find out more about the member exclusive webinar with Shaun Aldis, Director of Property Services at Wolverhampton Homes.
22/10/2013
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