Together, we’ll explore how the Mental Capacity Act 2005 informs and directs us to help tenants understand their responsibilities and rights. The session will include group activities and will consider best practices, options available when assessing capacity and what is needed to ensure an appropriate, safe and fair service for all.
During this training you'll:
Book your place if you are:
It's essential if you work in these areas to understand how to assess capacity under the Mental Capacity Act. The knowledge and skills you gain will help you apply the MCA requirements to your role.
Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.
Pauline Haynes started her career in the social housing sector and has been a training consultant and coach for24 years, developing and delivering training programmes in the social housing sector, NHS, local government, children and young people’s services, HMP, the probation service.
Please note: The content of this course is predominantly England based; however, if you require Scotland, Welsh or Northern Ireland content, we can accommodate this. When booking your place, please let us know in the learning needs box on your booking, and we'll be in touch to discuss.
Click book today at the top to secure your place through our customer portal. If you don't already have an account, you'll be asked to create one, but don't worry; it's easy. Then select the training date you wish to attend and follow the instructions in the portal.