Dates Times
27 April 2023 10:00 - 15:00
7 September 2023 10:00 - 15:00
16 November 2023 10:00 - 15:00
£165 +VAT
£270 +VAT

Social housing in England is a £200 billion industry with an amazing history. This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.

What will I learn?

At the end of this course you'll be able to:

  • Explain the origins of social housing and how this impacts on the vision and purpose of the sector
  • Describe the purpose and functions of social housing
  • Identify your role within your organisation
  • Outline the funding of social housing, the primary activities of housing providers and the six internal disciplines.
  • Define the range of housing provision and the key providers.
  • Recognise the wide and diverse range of tenants
  • Outline the rights and responsibilities of both tenants and landlords in the sector
  • Describe the internal and external partner relationships and how these are key to enabling social housing organisations to thrive
Who should attend?

This training will be valuable for anyone who works in social housing that wants a better understanding of the history of social housing and the fundamentals.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Your trainer

Pauline Haynes started her career in the Social Housing Sector and was a founder member of Oxleas Housing Cooperative, worked as a Tenancy Relations Officer and Adviser to the Head of Housing.

She has been a Training Consultant and Coach for 23 years developing and delivering training programmes in the Social Housing Sector, Shelter. NHS, Local Government, Children and Young Peoples Services, HMP and the Probation Service. Pauline prides herself in delivering relevant insightful and engaging training that participants can use and apply to their job roles

How to book your place

Click book today at the top to secure your place through our customer portal. If you don't already have an account, you'll be asked to create one, but don't worry; it's easy. Then select the training date you wish to attend and follow the instructions in the portal.

Please note: There will be a small increase to the Housing Academy prices from the 1st April 2023. This increase will apply to all training bookings made from the 1st April 2023.

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