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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Think Tank - Tenant engagement spectrum

3 May 2019, Leeds

About the event


Meeting Suite 21
Leeds City Centre Hub
Merrion House
Merrion Way


1pm - 4pm


As tenant engagement comes under the spotlight, sharing good practice, experience across our organisations couldn’t be more important.
Effective tenant engagement can come in many forms, from how we interact with residents every day, to how tenants can become more involved in our governance structures and how we harness the customer insight to improve our services.

Benefits of attending

This event gives you the opportunity to learn about how tenant engagement works well in practice, what doesn’t work so well and how we can improve. We will hear from and debate key issues with tenant board members and customer insight professionals from Housing Associations large and small.

Booking information

This event is free to attend for CIH members and £40.00 + VAT for non-members.

Non CIH members, please note if you cancel within 3 days of the event or do not attend you will be charged the full fee.

Members - Click on the book button and book your place using your CIH membership number and password.

Non-members - Are you a non-member of CIH or is this your first time using the website to book an event?

Click on book, you will then be asked to register your details in order for your booking to be processed. Please note once you have registered you will not need to do this again, instead you will need to log in via your username and password.

Alternatively contact quoting re: REYH030519.



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