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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Approach to income management (WDH)


06 December 2017, webinar

About the event

Time: 11.00am-12.00pm

Speakers: Pete Beaumont, financial inclusion manager, WDH, Chris Gent, debt recovery manager, WDH, Phil Wilby, business planning officer, WDH

Benefits of attending

Following success at the UK Housing Awards in April 2017 the webinar will look at the WDH approach to income management:

  • Our culture and how this supports the approach.
  • How we use automation to drive performance and output.
  • Our latest innovations within the income management and support teams (including our bespoke Universal Credit Hub and Cash Wise CRM)
  • How we are evolving our services to meet the needs of our customers and a changing environment.

Booking information

Join today

This webinar is free to attend for members and £20 + VAT for non-members.

Members: Click on the book button and book your place using your CIH membership number and password.

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You will receive joining instructions prior to the webinar which will include details of how to join the webinar and how to register onto the webinar software. Please note you must register onto the webinar software in order to join the webinar.

If you have any problems, please contact membership.services@cih.org



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