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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Collecting payments for major works - what should we know?


CIH trainer John Shortridge explains what to expect from his upcoming leasehold management course (8 November, Coventry).

Image of cartoon housesReplacing windows or paying for a new roof can be a big worry for leaseholders faced with a large bill. Landlords are generally aware of the need to properly consult with leaseholds before commencing works, but perhaps what's not so well-known is that due to the complexity of the consultation process, mistakes can be made which undermine this good intention.

So what can we do to rectify this? My training course - Introduction to leasehold management - looks at the different stages of the consultation process and the mistakes that may arise - and how to avoid them. It also reminds delegates of what else needs to be taken into account throughout the process, such as the dangers of not being aware of what's written in a lease. Simply put, you'll learn how to make leasehold and service charge management more effective.

By the end of the one-day course, delegates will be able to:

  • state the characteristics of long leases
  • explain the rights that leaseholders have with regards to service charges and major works
  • recognise how shared ownership differs from 'traditional' leasehold and the difference between tenancies and leasehold 
  • understand the importance if what is written in a lease and how to deal with unclear terms 
  • manage leasehold effectively
  • apply measures which could help in preventing service charge arrears
  • appreciate good practice in managing service charge arrears

If you'd like to join us on 8 November, you can find out more on CIH's website or download the course overview

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