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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Emma Lindley - Rising Star finalist 2014


Read the latest information on Emma and her campaign

Read Emma's blog 'Campaign supernova' about her day with Shelter

Find out more about Emma's campaign here


Read Emma's responses to our Q&As

1. Describe yourself in 3 words

Conscientious, enthusiastic, pro-active

2. Who in the housing world really inspires you and why?

My manager, Sara Mackie, and David Orr. Sara has such a refreshing approach to management and leadership that I find really inspiring, her style is best described as ‘fluffy’! She’s also really driven, no matter what life throws at her she just keeps on going and the result is an award-winning service and top performing team. I find David’s skill as a public speaker inspiring, he’s always so captivating and poses such challenging and interesting questions to the sector.

3. What is your favourite building and why?

I visited the Natural History Museum in London for the first time this year as the CIH East Midlands Board invited me to the CIH Presidential Dinner. It was amazing to have dinner next to Dippy the dinosaur and I also felt a bit like I was at Hogwarts! The museum is such an amazing building, it’s a shame we don’t build like that anymore.

4. How did you get into housing?

During my law with French degree, I studied a number of criminology modules which really highlighted to me the importance of affordable, quality and stable housing in the prevention of crime. I knew a little bit about the housing sector as my mum had worked as a sheltered housing scheme manager. I wanted to choose a career that would be meaningful, so when I saw the graduate management programme advertised at Futures Homescape, I applied straight away.

5. Which 5 people would you invite to your dinner party and why?

I think I would invite 5 of my brilliant friends that I met on my ERASMUS year in France. They live all over the UK and I don’t see them as much as I would like. I might invite the voiceover man from Come Dine With Me though to narrate the evening!

6. Apart from being a Rising Star finalist, what has been the highlight of your career to date?

I’m really proud that a few weeks ago we housed our 100th tenant through our private sector leasing scheme, which only started two years ago. They were housed in a brand new apartment built and wholly funded by a private developer, which we are leasing for 5 years. Around the same time, we were awarded more funding by the HCA to bring more empty properties back into use as affordable housing, bringing our total funding to £1.2 million for over 90 properties.

7. What’s the best piece of advice you’ve ever been given?

I have a print on my bedroom wall that says: “Life is too short to wake up with regrets, so love the people who treat you right, forget about those who don’t, believe everything happens for a reason, if you get a chance take it, if it changes your life let it, nobody said life would be easy, they just promised it would most likely be worth it”. I think that’s pretty good advice.

8. If you had three wishes, how would you use them?

Putting sensible wishes like ending the housing crisis to one side, I would wish for the ability to teleport, calorie-free chocolate and to only have meetings when absolutely necessary.

9. What’s the best thing about your current job?

The variety and the people I work with. My job involves a really wide range of responsibilities, I can spend a morning visiting properties with their owners, negotiating lease agreements, visiting tenants and collecting rent. Then in the afternoon I might compile our performance statistics, brainstorm how we can improve our service or prepare a report or presentation for board members or the executive team. I’m lucky to work with a really great bunch of people who make going to work each day a pleasure.

10. If you are our Rising Star for 2014, how might your life have changed in 12 month’s time?

Rising Star or not, I know I will have had an amazing (but busy!) couple of months as a finalist. We’re being given great opportunities to promote our ideas, raise our profile in the sector and develop our skills as housing professionals. I’d be thrilled to win and hopefully it would boost the work we’re doing at Futures Homescape so that we can provide even more affordable homes in our communities.


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  • Find out even more about me and my campaign here:

    Lindley, Emma

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