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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Total Housing 2018


Total Housing 2018 brought together South East and London regions for the first time. Over 800 people attended across the two days to discuss and debate the big issues and challenges in the region.


Day 1

Opening keynote: The state of play

Plenary: What now for landlords and residents?

Making the best of what we have: how can we maximise the potential of our existing stock?

After the Grenfell Tower tragedy: what now?

Putting an end to rough sleeping: Housing First in Europe

Plenary: Regeneration not gentrification

Profit for purpose: striking the balance

Community-led housing: building the homes we need

Domestic abuse and homelessness prevention

The future of our sector


Day 2

Keynote: Delivering affordable housing: lessons from Europe

Plenary: Knocking down the barriers: how do we build the homes we need?

Regulation: where are we now?

Modern maintenance: raising the standard

Tackling homelessness: learning from the trailblazers

Sub plenary - What should the housing sector’s brand be?

Keynote: Innovating in customer service

  • Linda Moir, former director of customer service Virgin Atlantic and Head of Event Services, London 2012 Olympic Games

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