Dates Times
On demand Anytime
Prices
Member
£40 +VAT
Non-member
£45 +VAT

This eLearning module will help you discover how you can effectively develop whilst on your professional journey.

What will I learn?

This eLearning module will:

  • Equip you with the foundations for driving your career forward through the sharing of good practice, advocating ethical and objective decision-making whilst boosting your confidence when working with colleagues and residents

  • Help you demonstrate your commitment to the housing industry, giving you a clear understanding of what’s important, what we stand for and what we’re trying to achieve.

  • Reinforce the seven CIH professional standards, give you the skills to challenge when professionalism is not demonstrated, and promote ethical, fair treatment.

How will I learn?

This eLearning module is interactive and includes videos, case studies and real-life examples where you can test yourself, download information, reflect and go into as much detail as is right for you. 

You’ll be faced with various tasks, scenarios and activities to critically reflect on your behaviours and assumptions, exploring examples and new techniques to help you develop.

Who should attend?

This e-learning module is beneficial for any housing professional who has used the CIH professional standards and accompanying self-assessment tool to identify essential behaviours relevant to their daily role.

You will challenge your behaviours, thoughts and actions, tackle stigma and ensure that ethics and professionalism drives all of your decision making.

It will help you identify discrimination and bias, enabling you to challenge such behaviours when you encounter them so you can work more effectively, promote sharing of good practice and meet customers’ needs and requirements.

Booking information

Click the pay now button to secure your place through our customer portal.

If you don't already have a MyCIH account, you'll be asked to create one. Find out more about creating your MyCIH account.

Payment can only be taken via credit/debit card, so please ensure you have this on hand before starting your booking. 

Please note that access to the eLearning module can take up to one working day; you will receive this via email. You have up to three months to access this training; your access will expire after three months.

Discover the complete eLearning modules

The eLearning modules will thoroughly introduce professionalism and the CIH professional standards, learning about the seven characteristics and their meaning in practice.

Integrity

This eLearning module will focus on integrity, helping you examine its application in the work context and make links between the concept of integrity and producing positive outcomes for you, your colleagues, your organisation and residents.

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Inclusive

This eLearning module will focus on inclusive, aiming to help you decode its meaning and significance in practice.

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Ethical

This e-learning module will focus on ethical, helping you examine its application in the work context and make links between the concept of being ethical and producing positive outcomes for you, your colleagues, your organisation and residents.

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Knowledgeable

This eLearning module will focus on knowledgeable and provide insight into the scope, expertise, competencies and skills needed to perform in your role and understand the bigger picture.

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Skilled

This eLearning module will focus on skilled, aiming to help you decode its meaning and significance in practice.

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Advocate

This eLearning module will focus on advocate, helping you examine its application in the work context and make links between the concept of being an advocate and producing positive outcomes for you, your colleagues, your organisation and residents.

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Leadership

This eLearning module will focus on leadership, helping you analyse the behaviours of those who demonstrate leadership as a general skill to then consider its application to the professional housing context.

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Professional standards
Complete our self-assessment to see how you compare and get a personalised report on your own professional profile.
Membership
Our professional standards set the benchmark for housing professionals and for organisations in the sector. Being a member of CIH drives your professionalism and supports you in every step of your housing career.