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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 3 Diploma in Housing Practice [NEW]

Qualification number


The objective of this qualification is to provide individuals with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level. The qualification explores general and specialist areas of housing along with housing policy and law. All learners must study ethics and professional practice which supports the development of their own personal growth and engagement in learning and housing.

Aims & Outcomes

The qualification aims to...

  • Provide the knowledge and skills required to operate effectively in a frontline capacity in the housing sector.
  • Prepare learners for progression to qualifications at level 4.

Who is this for

The qualification is suitable for learners...

  • working in a frontline capacity in a wide range of housing and housing related roles.
  • who already have a level 2 or level 3 qualification and/or experience of working in housing.

Qualification outline

Learners must achieve a minimum of 38 credits in order to be awarded the qualification. The qualification includes two mandatory units:

  • The housing system
  • Professional practice skills for housing

and a choice of optional units. It is also possible to achieve the following pathways:

  • Managing housing services
  • Support for independent living
  • Housing advice and information
  • Managing properties


Where you can study

The qualification is new and supercedes the CIH Level 3 Diploma in Housing Practice (QCF). It is likely that centres already delivering the CIH Level 3 Diploma in Housing Practice (QCF) will commence delivery of this qualification, see link for details.

What to do next

Contact the CIH Awarding Organisation to discuss becoming approved to deliver this qualification.

Contact your preferred centre for details of how to apply to study this qualification.


Get involved

CIH Awarding Organisation is conducting market research in relation to the CIH Level 2 Certificate in Neighbourhood Maintenance. Please give us your views 


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