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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Certificate in Housing Practice at SCQF Level 5 [NEW]

Qualification number

R598 04

Scheme code 5S07

This qualification is designed to provide an introduction to housing, for new and existing staff and tenants/residents.

Aims & Outcomes

The qualification aims to

  • provide learners with a basic understanding of housing
  • introduce some of the skills and knowledge necessary to participate in housing
  • prepare learners for further study in housing at a higher level

Who is this for

The qualification is for people who are:

  • new to housing and/or considering a front-line housing position as a career option
  • tenants, residents, board members and housing workers in a front-line position who want to improve their awareness of housing and/or attain an initial qualification in housing
  • aged 14+

Course outline/structure

The qualification has four mandatory units:

  • Housing provision and housing organisations
  • Customer service for housing
  • Professional development in housing
  • Assets, repairs and maintenance

Where you can study

The qualification is new, check here for progress on centres approved to deliver and check exisiting centre list at


What to do next

  • Contact CIH awarding organisation ( to discuss becoming approved to deliver this qualification.
  • Contact your preferred centre for details of how to apply to study this qualification.

Get involved

CIH Awarding Organisation is conducting market research in relation to the CIH Level 2 Certificate in Neighbourhood Maintenance. Please give us your views 


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