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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 3 Award in Housing Practice (QCF)

Qualification number


This qualification will help learners to develop their knowledge of the core aspects of housing practice and provide them with a broader understanding of front line housing roles. It is comparable in to an A-level or NVQ level 3, SVQ3 or level 6 SCQF.

Aims & outcomes

On completion of this course learners will:

  • have developed their knowledge of the core aspects of housing practice
  • have improved their personal and professional skills in areas such as communication, technical knowledge, customer care and IT
  • be able to progress to the Level 3 Certificate in Housing Practice


This qualification is suitable for learners who:
  • are already working in housing and want to further develop their skills
  • are aged 16+

Qualification outline

This course focuses on the following topics:

  • Delivery of affordable housing services
  • Equality and diversity for housing
  • Professional practice skills for housing

The qualification has a credit value of 12 under the Qualifications and Credit Framework (QCF).

Approved centres

What to do next


Contact the CIH awarding organisation

If you have any queries about CIH qualifications or becoming an accredited centre, please contact us:

T: 024 76 851 700

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