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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 3 Award in Housing Practice (QCF)

Qualification number


This qualification will help learners to develop their knowledge of the core aspects of housing practice and provide them with a broader understanding of front line housing roles. It is comparable in to an A-level or NVQ level 3, SVQ3 or level 6 SCQF.

Aims & outcomes

On completion of this course learners will:

  • have developed their knowledge of the core aspects of housing practice
  • have improved their personal and professional skills in areas such as communication, technical knowledge, customer care and IT
  • be able to progress to the Level 3 Certificate in Housing Practice


This qualification is suitable for learners who:
  • are already working in housing and want to further develop their skills
  • are aged 16+

Qualification outline

This course focuses on the following topics:

  • Delivery of affordable housing services
  • Equality and diversity for housing
  • Professional practice skills for housing

The qualification has a credit value of 12 under the Qualifications and Credit Framework (QCF).

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