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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Certificate in Housing Maintenance at SCQF Level 5

Qualification number

R199 04

This is an introductory vocational qualification for the housing sector. The qualification is also a knowledge component of the Level 2 Modern Apprenticeship in Housing.

Aims & outcomes

This qualification will:

  • provide learners with a basic understanding of housing
  • introduce some of the skills and knowledge necessary to participate in housing maintenance related activities, whether paid or voluntary
  • prepare learners for future study


This qualification is suitable for:

  • people not working in housing but considering a front-line housing maintenance position as a career option
  • tenants and residents wishing to explore housing maintenance issues to enhance their personal involvement and understanding of housing and housing maintenance issues
  • people who are new to housing maintenance or workers in a front-line position who want to improve their general awarenesss of housing and housing maintenance issues
  • people working in housing who wish to attain an initial qualification in housing maintenance
  • people aged 14+

Qualification outline

All learners must complete the following units:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • House construction
  • Housing maintenance systems
  • Developing skills for working in housing

This qualification has a value of 23 credits on the SCQF.

Approved centres

West Lothian College 

What to do next


Contact the CIH awarding organisation

If you have any queries about CIH qualifications or becoming an accredited centre, please contact us:

T: 024 76 851 700

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