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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.

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ASB Training 

21 February 2020, London

Customer Care - The Booster Session 

31 January 2020, London

Dealing with Challenging behaviours - Frontline 

29 November 2019, Northern Ireland

Dealing with Challenging behaviours - Managers 

17 December 2019, Northern Ireland

Introduction to Developing New Homes 

27 January 2020, Cardiff

Introduction to Development & Regeneration 

24 March 2020, London

Introduction to development and regeneration 

3rd December 2019, London

Introduction to Housing for new staff 

15 January 2020, London

Introduction to housing for new staff 

26 November 2019, London

Introduction to Leasehold Management 

21 January 2020 London

Mental Health Vulnerability of Tenants 

6 February 2020

Negotiation & Collaboration 

09 December 2019, Cardiff

Writing Policies and Procedures 

29 November 2019

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Strategy & policy

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Introduction to housing management law 

10 December 2019, London

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Service design in practice 

Starts 28 January 2020, Cardiff

 

In-house training and qualifications

CIH Housing Academy can deliver training courses and qualifications in-house at your organisation or at a local venue, and even work with your organisation to build a tailored programme designed to meet the needs of your staff.

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