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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Housing academy
- Apprenticeships
- Qualifications
- Training
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- In-house learning
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- Student zone

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly, stimulating environment, our courses bring together formal training with day-to-day experience, including lots of references to work and the real-life problems and issues delegates face. Small groups mean delegates benefit from a high level of interaction with peers and trainers alike, and content informed by CIH's policy and practice expertise ensures they leave with a greater understanding of current housing issues.

Introductory & frontline
Strategy & policy
Legal
Management & leadership

Sort by:A-Z |Date + |Date -

Be bold in your career October

The course begins on Monday 2 October 2017 and takes between 8 and 10 weeks to complete. The deadline for registrations is Thursday 28 September 2017.

Community development being effective

26 October 2017, Cardiff

Cultural competency: Working with people from different backgrounds

9 November 2017, Edinburgh

Dealing with difficult conversations M

22 September 2017, London

Effectively tackling anti social behaviour

14 November 2017, London

Equality and diversity for housing professionals

Assignment to be submitted 8 June 2017

Estate management

6 December 2017, Glasgow

Fire Safety Awareness and Risk Recognition for Housing Professionals

26 October 2017, Belfast

First tier tribunal part I: factoring made simple

22 November 2017, Glasgow

First tier tribunal part II: understanding panel decisions on factoring

22 November 2017, Glasgow

Frontline futures: leading change and making a difference

Start 19 January 2018, Cardiff

Hoarding disorder: an understanding

24 October 2017, Cardiff

Improving tenancy sustainment

12 December 2017, Glasgow

Introduction to development and regeneration

17 November 2017, London

Introduction to housing

28 November 2017, Glasgow

Introduction to housing for new staff

8 November 2017, London

Introduction to social housing

When: 25 May 2017

Where: CIH Northern Ireland, Carnmoney House, Edgewater Office Park, Belfast, BT3 9JQ

Leasehold management

14 November 2017, Cardiff

Managing challenging calls for contact centre staff

1 November 2017, Edinburgh

Mental health in housing practice

29 November 2017, Cardiff

Repairs reporting skills

23 November 2017, Glasgow

Stepping up to Scrutiny - Train the Trainer workshops

14 & 15 November 2017, Edinburgh

Supporting adults with mental capacity issues

8 November 2017, Edinburgh

Tenant participation using a community development approach

30 November 2017, Edinburgh

The housing rights of non-UK nationals

12 October 2017 - Edinburgh

Voids management

26 October 2017, Edinburgh

Working with separated childen

13 December 2017 - Edinburgh

Sort by:A-Z |Date + |Date -

Co-operative housing: Why and how

10 October 2017, Cardiff

Co-operative housing: Why and how

2 November 2017, Conwy

Involving housing service users: how and why

11 January 2018, Cardiff

Managing neighbourhoods

21 November 2017, Cardiff

Rent arrears: prevention and management

14 December 2017, Cardiff

Resident scrutiny

20 October 2017, Coventry

Resident scrutiny

12 December 2017, London

Right to buy and right to acquire

12 October 2017, Coventry

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Fixed term tenancies

07 November 2017, Oxford

Homelessness Reduction Act 2017

Our new course will be delivered at our Coventry and London offices. To register your interest, please email housing.academy@cih.org

Housing law in Wales

12 October 2017, Cardiff

Housing law: anti-social behaviour

16 November 2017, Edinburgh

Housing Law: evictions

25 October 2017, Edinburgh

Housing Law: Factoring and property management

5 December 2017, Glasgow

Housing management law update

07 November 2017, Leicestershire

Introduction to housing management law

26 October 2017, London

Introduction to housing management law

1 December 2017, Coventry

Introduction to leasehold management

7 December 2017, London

Occupancy, tenure and lettings

2 November 2017,Cardiff

Succession, assignment and exchange

18 October 2017, London

Succession, assignment and exchange

14 December 2017, Coventry

Understanding mental health

24 November 2017, London

Sort by:A-Z |Date + |Date -

Building resilience at the frontline

13 October 2017, Coventry

Building resilience at the frontline

8 December 2017, Coventry

Contract law

20 November 2017, London

Contract Law

29 September 2017, Coventry

Frontline futures: leading change and making a difference

Start 19 January 2018, Cardiff

Motivation

20 October 2017, London

Restorative justice

19 October 2017, London

Transactional analysis

22 November 2017, London

Transformational leadership

8 December 2017, London

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