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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly, stimulating environment, our courses bring together formal training with day-to-day experience, including lots of references to work and the real-life problems and issues delegates face. Small groups mean delegates benefit from a high level of interaction with peers and trainers alike, and content informed by CIH's policy and practice expertise ensures they leave with a greater understanding of current housing issues.

Find a course

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Be bold in your career October 

The course begins on Monday 2 October 2017 and takes between 8 and 10 weeks to complete. The deadline for registrations is Thursday 28 September 2017.

Community development being effective 

26 October 2017, Cardiff

Cultural competency: Working with people from different backgrounds 

9 November 2017, Edinburgh

Dealing with difficult conversations M 

22 September 2017, London

Effectively tackling anti social behaviour 

14 November 2017, London

Equality and diversity for housing professionals 

Register by 27 April 2017 to access online materials

Assignment to be submitted 8 June 2017

Estate management 

6 December 2017, Glasgow

Fire Safety Awareness and Risk Recognition for Housing Professionals 

26 October 2017, Belfast

First tier tribunal part I: factoring made simple 

22 November 2017, Glasgow

First tier tribunal part II: understanding panel decisions on factoring 

22 November 2017, Glasgow

Frontline futures: leading change and making a difference 

Start 19 January 2018, Cardiff

Hoarding disorder: an understanding 

24 October 2017, Cardiff

Improving tenancy sustainment 

12 December 2017, Glasgow

Introduction to development and regeneration 

17 November 2017, London

Introduction to housing 

28 November 2017, Glasgow

Introduction to housing for new staff 

8 November 2017, London

Introduction to social housing 

When: 25 May 2017

Where: CIH Northern Ireland, Carnmoney House, Edgewater Office Park, Belfast, BT3 9JQ

Leasehold management 

14 November 2017, Cardiff

Managing challenging calls for contact centre staff 

1 November 2017, Edinburgh

Mental health in housing practice 

29 November 2017, Cardiff

Repairs reporting skills 

23 November 2017, Glasgow

Stepping up to Scrutiny - Train the Trainer workshops 

14 & 15 November 2017, Edinburgh

Supporting adults with mental capacity issues 

8 November 2017, Edinburgh

Tenant participation using a community development approach 

30 November 2017, Edinburgh

The housing rights of non-UK nationals 

12 October 2017 - Edinburgh

Voids management 

26 October 2017, Edinburgh

Working with separated childen 

13 December 2017 - Edinburgh

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Co-operative housing: Why and how 

10 October 2017, Cardiff

Co-operative housing: Why and how 

2 November 2017, Conwy

Involving housing service users: how and why 

11 January 2018, Cardiff

Managing neighbourhoods 

21 November 2017, Cardiff

Rent arrears: prevention and management 

14 December 2017, Cardiff

Resident scrutiny 

20 October 2017, Coventry

Resident scrutiny 

12 December 2017, London

Right to buy and right to acquire 

12 October 2017, Coventry

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Fixed term tenancies 

07 November 2017, Oxford

Homelessness Reduction Act 2017 

Our new course will be delivered at our Coventry and London offices. To register your interest, please email

Housing law in Wales 

12 October  2017, Cardiff

Housing law: anti-social behaviour 

16 November 2017, Edinburgh

Housing Law: evictions 

25 October 2017, Edinburgh

Housing Law: Factoring and property management 

5 December 2017, Glasgow

Housing management law update 

07 November 2017, Leicestershire

Introduction to housing management law 

26 October 2017, London

Introduction to housing management law 

1 December 2017, Coventry

Introduction to leasehold management 

7 December 2017, London

Occupancy, tenure and lettings 

2 November 2017,Cardiff

Succession, assignment and exchange 

18 October 2017, London

Succession, assignment and exchange 

14 December 2017, Coventry

Understanding mental health 

24 November 2017, London

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Building resilience at the frontline 

13 October 2017, Coventry

Building resilience at the frontline 

8 December 2017, Coventry

Contract law 

20 November 2017, London

Contract Law 

29 September 2017, Coventry

Frontline futures: leading change and making a difference 

Start 19 January 2018, Cardiff


20 October 2017, London

Restorative justice 

19 October 2017, London

Transactional analysis 

22 November 2017, London

Transformational leadership 

8 December 2017, London


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