Tenancy management and sustainment
Failing tenancies, as well as tenancies coming to a premature end, are costly for social landlords in terms of lost income, re-letting preparation / renovation costs, and staff time. However, they are also very costly for tenants on a personal and emotional level.
In this one day course, participants will consider the contribution both they and their organisation can make, in helping to reduce tenancy failure. In the process, participants will learn the key steps involved in helping tenants to remain in their homes.
This course will explore the following issues:
- why tenancies fail and which tenants are most vulnerable to tenancy failure
- practical /strategic steps to better management of arrears, interactions with tenants, lettings, ASB and repairs
- practical steps to identify tenants in need of support
- agencies who can work with you, and additional activities your organisation can undertake to better support tenants
Who should attend
This course is aimed at front line housing staff working to ensure tenants remain in their homes.
Dates & Locations
When: 26 April 2017
Where: CIH Offices Belfast