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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Professional Boundaries

01 November 2018


In order to provide high quality housing services it is essential that all concerned understand and implement the organisation’s policies and procedures. In this way a consistent service can be ensured and the well being of service users and staff safeguarded. Professional boundaries separate professional involvement of supported housing workers from which, however well intentioned, could reduce the benefit of support to service users. Boundaries give each person an equal sense of control in the relationship, sets limits to workers-service user relationships establishing a safe, supportive connection and to the range and type of support provided by the service.

This course, drawing on your own organisation’s Code of Conduct/Professional Boundary Policy, aims to raise your awareness of professional boundaries and confidentiality, of the circumstances in which problems might arise, how you might resolve them and how to deal more assertively with professional boundary issues.

By the end of this course you will be able to:

  • Identify key elements of a Code of Conduct/Professional Boundary Policy and why it is necessary
  • Describe the legal framework relating to confidentiality and privacy
  • Define professional boundaries, describe circumstances in which they may be breached, what you might do to minimise breaches and why there might be grey areas
  • Identify approaches to effective boundary setting
  • Improve how you assertively manage professional boundary issues in accordance with good practice
  • Make recommendations for strengthening the organisation’s
  • Code of Conduct/Professional Boundary Policy
  • Develop a personal action plan

Dates & Locations

Date: 01 November 2018

Location: CIH Northern Ireland, Carnmoney House, Edgewater Office Park, Belfast, BY3 9JQ

Time: 09:30 - 16:30


Standard Rate: £120 + VAT

Member Rate: £105 + VAT

The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.

Terms and conditions

Please click here for the terms and conditions



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