Refresh your relationship with scrutiny in this increasingly complex and fast-moving environment. Many landlords are reviewing their engagement and scrutiny structures; working out how best they can work together with their residents going forward. The continued focus on resource management, performance, quality assurance, VFM, shifting mind-sets and increasing digitisation are but a few of the drivers for these reviews.
This course explores the changing face of scrutiny, the emerging skills needed on both sides of the fence and how you can present the best of what you do. We will draw on your experiences good and bad and look at different approaches.
The course will cover:
- Explore the changing housing environment and its impact on resident scrutiny and engagement
- Building on existing strengths
- Scrutiny in a digital world
- Adding value and showcasing your scrutiny work
Who should attendPeople who have a role in developing and managing scrutiny arrangements
Trainer InfoBarry Smith
Duration: 1 full day
CPD: 5 Hours
Dates & Locations20 October 2017, Coventry
Member price £215 + VAT
Standard price £265 + VAT
Members: Click on Login to book and enter your username and password.
Non-members: Click on book and register your details.
If you experience any difficulties please call us on 02476 851700 or email us at firstname.lastname@example.org
Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.
The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.
Terms and conditions
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