DescriptionThis practical course is designed to explain the mediation process and teach you some of the skills mediators use in dealing with neighbourhood conflicts. It will help you understand the concept and role of mediation in neighbourhood conflict and how it differs from other remedies; give you an understanding of different sources and types of conflict; and how to help neighbours consider mediation as an option.
By the end of this course you will be able to:
• Understand the role of mediation in dealing with neighbour conflict.
• Utilise some of the interpersonal skills used in mediation
• Help neighbours in dispute agree to consider mediation as an option.
Who should attendAll staff interested in dispute resolution
Trainer InfoIan McDonough
Dates & Locations27 April 2017, Edinburgh
Standard price - Full day - £260 + VAT
Member price - Full day - £235 + VAT
Contributing org. price - Full day - £210 + VAT
You can view our online booking procedure here.
Please note that if your organisation requires a purchase order number on the invoice, you MUST input this at the point of booking.