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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Effective management in housing programme


The effective management in housing programme is aimed at new managers and will give you the tools to become an effective manager.

What you'll learn

  • Coaching for high performance
  • Developing and managing performance
  • Having tough and powerful conversations
  • Influencing to get results
  • Understanding team types and playing to their strengths, build on them and minimise the impact of weakness
  • More about emotional intelligence and the impact this has on your ability to manage yourself and the performance of those around you



Who should attend

The programme is aimed at new managers

Trainer info

Barry Smith

Extra info

Duration: 4 full days

Dates & locations


Day 1 - 11 October 2019

Day 2 - 7 November 2019

Day 3 - 5 December 2019

Day 4 - 16 January 2020


Member price £949 + VAT

Standard price £999 + VAT

The programme is recognised by the ILM and if you would like to receive an ILM attendance certificate, there is an additional charge of £50 + VAT.

Booking info

Members: Click on Login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851789 or email us at

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, and handouts.

Terms and conditions

Please click here for terms and conditions



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