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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Introduction to housing for new staff


This course provides an overview and understanding of the housing sector and the role of social housing providers.

What you'll learn

During this course delegates will look at:

  • The origins of social housing, the vision and purpose of housing providers.
  • The key providers, the range of housing provision and people housed.
  • Funding, the four primary activities of housing providers and the six internal disciplines.
  • The relationship with other bodies such as local authorities, and the Homes and Communities Agency.
  • Key concepts, recent changes, regulation, equality and diversity.
  • Contracts: rights and responsibilities from a customer perspective. 

Who should attend

This course is suitable for new staff with little or no experience in housing.

Trainer Info

Nitin Parmar

Booking info

Duration: 1 full day

CPD: 5 hours

Dates & Locations

18 October 2018, London


Member price £149 + VAT

Standard price £199 + VAT

Booking info

Members: Click on login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851 789 or email us at

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, handouts, all refreshments and lunch.

Terms and conditions

Please click here for our terms and conditions



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