Image Promo description

Register to use our site and access free newsletters, book events and lots more.

You don't have to be a member to use our site. Already registered? Login here

Become a member today

The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Rent arrears cases after the welfare reforms


This course provides and understanding of the law and procedure relating to arrears recovery.

What you'll learn

Following the course attendees will have an understanding of:

  • How to comply with rent arrears 'Pre-action protocol'.
  • The different types of occupancy agreements and how they are brought to an end.
  • Best practice in preventing and managing rent arrears.
  • The legal process for taking possession action and possible outcomes.
  • Common issues after welfare reform.

Who should attend

This course is suitable for those with day to day responsibility for managing arrears.

Trainer Info

Sharon Nandoo

Dates & Locations

4 October 2019, London


Member price £149 + VAT

Standard price £199 + VAT

Booking info

Members: Click on login to book and enter your username and password.

Non-members: Click on book and register your details.

If you experience any difficulties please call us on 02476 851 789 or email us at

Payment: You can request that we invoice your employer or make payment via credit/debit card. Please note all invoices must be fully paid before the event takes place.

The delegate price includes a comprehensive delegate pack, and handouts.

Terms and conditions

Please click here for the terms and conditions



Join today

We’re here to help you make a difference. Join CIH today and discover your potential


Fire safety

All the latest info and fire safety resources for housing professionals


The new housing apprenticeships

With a century of experience equipping housing professionals with the skills they need to do the brilliant work they do, we can help you make the most of the new housing apprenticeships – whatever stage of the journey you are at.