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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.

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Strategy & policy

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Introduction to Housing Management Law 

28 April 2020, London

Introduction to Housing Management Law 

25 August 2020, London

Introduction to Housing Management Law 

24 November 2020, London

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Service design in practice 

28 January 2020, Cardiff

Next Level Customer Care 

6 May 2020, London

Partnership Working 

5 June 2020, London

Creating Resilient Teams 

30 June 2020, London

Confidence In Self & Others 

25 June 2020, London

Operational Development 

7 May 2020, London

Operational Decision Makers 

4 June 2020, London

Next level customer care 

25 February 2020, London

Operational & Strategic Leadership 

20 March 2020, London

Leading Leaders 

24 April 2020, London

Strategic Decision Makers 

15 May 2020, London

Creating Resilient Teams 

24 June 2020, London

Confidence in Self & Others 

15 July 2020, London

 

In-house training and qualifications

CIH Housing Academy can deliver training courses and qualifications in-house at your organisation or at a local venue, and even work with your organisation to build a tailored programme designed to meet the needs of your staff.

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