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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Training courses

Our training programme is designed to ensure housing professionals and organisations are equipped to overcome the challenges they face day-to-day. Delivered by expert trainers in a friendly and stimulating environment, our courses bring together formal training with the sharing of best practice. We also offer bespoke in-house training to suit the needs of your staff members and organisation.

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Rent arrears cases after the welfare reforms 

4 October 2019, London

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ASB law and practice 

12 March 2019, London

Introduction to housing management law 

6 March 2019, London

Introduction to housing management law 

24 September 2019, London

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Frontline futures: Leading change and making a difference 

Starts 14 November 2018, Cardiff

Your Future. Your Design. Service design for the 21st century 

Next level customer care 

16 January 2019, London

Operational development 

23 January 2019, London

Operational and strategic leadership 

24 January 2019, London

Partnership working 

6 February 2019, London

Leading leaders 

7 February 2019, London

Operational decision makers 

28 February 2019, London

Strategic decision makers 

1 March 2019, London

Promoting partnership working 

14 March 2019, London

Creating resilient teams 

27 March 2019, London

Confidence in self and others 

3 April 2019, London

Effective management in housing programme 

Day 1 - 12 April 2019
Day 2 - 9 May 2019
Day 3 - 14 June 2019
Day 4 - 9 July 2019

Effective management in housing programme 

Day 1 - 11 October 2019
Day 2 - 7 November 2019
Day 3 - 5 December 2019
Day 4 - 16 January 2020


In-house training and qualifications

CIH Housing Academy can deliver training courses and qualifications in-house at your organisation or at a local venue, and even work with your organisation to build a tailored programme designed to meet the needs of your staff.

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