This qualification is accredited by Scottish Qualifications Authority Accreditation (SQA Accreditation) at SCQF level 5 and intended for delivery to the Scottish market.

The CIH Certificate in Housing Practice SCQF Level 5 will provide you with an understanding of housing and introduce you to housing related skills and knowledge necessary for paid or voluntary work in the housing sector.

The content of this qualification, is identical to the CIH level 2 Certificate in Housing Practice, regulated by Ofqual, QW & CCEA.

What will you learn?

The qualification comprises four mandatory units, all of which must be successfully completed to be awarded the qualification.

Housing provision and housing organisations

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Housing provision and housing organisations

The unit aims to provide an understanding of how housing is provided. Learners will consider different types of landlord, the range of services they offer, how they finance housing and the relationship between landlord and tenant.

Customer service for housing

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Customer service for housing

The unit aims to provide an understanding of customer service including equality and diversity and an awareness of the needs of different customers within the housing context.

Professional development in housing

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Professional development in housing

The unit aims to provide an understanding of different roles within a housing context and the knowledge, skills and behaviours needed to fulfil them. The learner will also explore their personal professional development.

Assets, repairs and maintenance

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Assets, repairs and maintenance

The unit aims to provide an understanding of main types of dwellings and how they are maintained and repaired.

Qualification specification document

Who is this qualification for?

This qualification is designed for those who wish to enter or are in a front-line role in housing and would like to improve their awareness of the sector.

It may also be beneficial for tenants, residents, and board members who wish to gain an understanding of housing.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification.

If may be beneficial if learners have previously studied at Level 1 or 2.

For further information on entry requirements, please contact your chosen study centre directly.

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How long does it take?
  • The average notional learning time is 140 hours.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

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How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

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What are the progression opportunities?

After completing this qualification, you may consider further qualifications, such as:

What are the membership opportunities?

On completion of the qualification, you may wish to become a standard member of CIH.

SCQF level 5 explained

This qualification is accredited by Scottish Qualifications Authority Accreditation (SQA Accreditation) at SCQF level 5 and intended for delivery to the Scottish market.

An SCQF level 5 qualification requires the learner to demonstrate an equal level of knowledge and/or skill to achieve their certificate as a level 2 qualification regulated by Ofqual (England), Qualifications Wales (QW), or CCEA (Northern Ireland).

More information about the comparison of qualification levels across the UK can be found here.

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Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course. See the full list of study centres delivering this qualification below.

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