Important information

If this is the first time you have tried to login on CIH's new website, please follow the instructions in the video below. If you've already accessed your MyCIH account on this website but still having issues logging in, please contact us.

Please note: If you are using your login details from our previous website, this will not work. You should follow the steps below.

How to login

Please take a few minutes to watch this video which explains how to log in.


  1. Click ‘Log in’ top right on
  2. Click ‘Sign up now’ under the big blue sign in button – don’t complete any fields at this stage
  3. Enter your email address, ensuring it’s the email we would have on our system for you
  4. Click 'Send verification code'
  5. Check your inbox for an email with your verification code and copy this in to the box then click 'Verify code' (check your spam/junk email just in case)
  6. Once the verification code has been verified, add a password and complete the 'Known as', 'First Name' and 'Last Name' fields
  7. Click the 'Create'
  8. You will then be able to access your account.

Go to login

Still having trouble? Call 0798 339 5236 for assistance or email us