Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Building better boards: Putting tenants at the heart of good governance
This virtual event shined a spotlight on the value that tenants can bring to boards. We heard from Jenny Osbourne from TPAS who delivered a presentation on 'How do we put tenants at the heart of good governance?' Richard Blakeway from the Housing Ombudsman Service delivered a presentation on 'Consumer standards and complaint handling – what do you need to know now?'
Jim Ripley, CEO at Phoenix Community Housing and tenant board members Carmen Simpson and Anne McGurk showcased the value and importance of tenant board members at Phoenix.
Building better boards: Championing diversity and ensuring equality
We as a professional body are committed to supporting the sector with professional standards, but in particular championing diversity at all levels. This event explored good practice already in existence, but also importantly discussed the challenges for the sector in ensuring we have diversity across our organisations, but also are representative of our communities. In a continuation from our first Building better boards event, Mark Brown, CEO of the Dolphin Index expanded on how boards cannot live by governance alone, exploring how having diversity on boards can drive better decision making, and enable greater success.
Gera Patel, senior consultant at Campbell Tickell brings close to 20 years’ experience of working in and with a wide range of organisations. Now sitting on the consultancy side, Gera provided her insights on how a board’s recruitment and succession planning can be improved, opening themselves up to the wealth of talent available from across the diversity spectrum.
Mushtaq Khan, currently interim CEO at Housing Diversity Network also brought his lived experience of rising to senior roles within the housing sector. Housing Diversity Network are one of the leading organisations that help organisations to be better. We heard his take on where the sector is right now, and what are the practical measures that boards can take to change things for the better, encouraging more diversity at all levels.
Progress Housing Group were one of the first organisations to try and create a board development programme for candidates who perhaps didn’t have direct experience sitting on a board, but aspired to do so. We heard about their programme, the successes it had, but also where there is learning to be had in how programmes like this can be rolled out more widely and ensure that the talent being generated does then result it greater diversity actually being on the boards at the end.
Building better boards Cymru
We heard from a fantastic line-up of expert speakers at this inaugural Building better boards Cymru virtual event. We discussed the roles of boards and listened to best practice and how CIH is committed to supporting board members and governance professionals in Wales to overcome the challenges they face. Our speakers debated what the immediate impact of the COVID-19 crisis has had on providers, and considered how we can all inspire positive change to develop good governance within organisations long into the future.
Building better boards
We were delighted to host our first CIH Building better boards event with over 200 people in attendance throughout the day.we presented our new offer to boards to help drive best practice, knowledge sharing and promote professionalism that drives assurance and innovation across the sector.
Expert panels discussed governance and building better boards in the 4 sessions listed below:
- Building better boards
- Putting people's voices at the heart of governance
- The new business as usual: What does this mean for good governance
- Boards cannot live by governance alone
A summary of the discussions is included in our Building better boards virtual pack
- 1
- 2
