Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 22 May 2024 | Events

Tackling Anti-Social Behaviour in Ireland

As housing professionals, we are committed not only to providing high quality affordable homes, but to building neighbourhoods and promoting safer communities. Residents should live in safe spaces and thrive in their local areas.

At CIH Ireland, we want to ensure our members are equipped with the knowledge and skills you need to prevent and tackle anti-social behaviour (ASB) effectively.

Why watch?

  • Learn why partnership working is so important when dealing with ASB
  • Understand how to establish, nurture and retain effective partnerships
  • Learn how restorative justice can be utilised to address ASB
  • Gain knowledge around data sharing, domestic CCTV and sharing footage from CCTV.

Your speakers:

  • Janine Green, founder, Janine Green ASB & Associates
  • Clare Paterson, director and owner, CP Data Protection.
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22 May 2024 | Events

The Impact of No Recourse to Public Funds

A CIH and Women's Housing Forum webinar with speakers from The No Accommodation Network (NACCOM) and Hibiscus. Explore NRPF conditions to address housing need.

This webinar, run in partnership between the Chartered Institute of Housing and the Women's Housing Forum, focussed on overcoming the No Recourse to Public Funds (NRPF) condition to support migrant women to address the housing needs.

We: 

  • Explain what NRPF means in practice and the impact it can have on women's lives 
  • Consider the support options available and how to access them 
  • Hear from a support service user who shares her story of having NRPF and how this has affected her experience of the UK housing system.
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16 May 2024 | Events

Making the Most of CIH Membership - May 2024

To celebrate 2024's Learning at Work Week, at this membership session, you'll be able to find out more about our partnership with the Institute of Leadership (IoL), which allows all current CIH members to also join IoL at a discounted rate. 

The IoL provides access to a wide range of resources including regular news updates, webinars, podcasts and practical research. They also produce career development resources, tools and advice, designed to help professionals take the next step in their career. 

During this session we'll be joined by colleagues from IoL who will help us navigate the membership resources and what is on offer. 

Your speakers:

  • Jeremy Goodluck, senior business manager, Institute of Leadership (IoL)

  • Chairs: Jill Allcoat, regional manager team leader, Chartered Institute of Housing 

     

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14 May 2024

How to Talk About Homes: An Introduction

How we talk about homes matters. Watch back the first session in our series to get an introduction to what framing is, plus the top recommendations for communicating about homes.

Practical, evidence-based guidance and tips for communicating about homes in the UK. 

How we talk about homes matters. We all have power as communicators to tell a story about homes that builds understanding and support for solutions to make our housing system better. 

We need a new conversation about housing in the UK, to build greater public support and action to deliver quality homes for everyone. 

That's why Joseph Rowntree Foundation and Nationwide Foundation have been partnering with FrameWorks UK to understand how people think about homes in the UK and to find communications strategies that we can all use to reframe our communications.  

In this series, Sophie Gordon, principal communications strategist from FrameWorks UK will share insights, guidance and tips, useful for anyone communicating about homes, and those with an interest in how we can build support for change. 

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Member Only 25 Apr 2024 | Events

Building Better Boards: Housing Policy Snapshot

Join policy representatives from across CIH UK to discover our policy predictions for the remainder of 2024.

The past few years have been extremely testing for the housing sector, with more challenges on the horizon. So, how can you and your boards play a pivotal role in navigating this? 

Watch this Building Better Boards session to hear the headline predictions from CIH policy experts across the UK. With a general election on the horizon, they'll be sharing their insight on the current state of the nation(s), key policy and legislative changes, and the role of boards in helping organisations to manage the demands, opportunities and challenges ahead. 

Why watch?

  • Hear firsthand from our panel of policy experts 
  • Participate in the conversation - we encourage attendees to challenge, debate and share their own thoughts and insights 
  • Communicate and share ideas with fellow board members, senior level officers and governance professionals to help guide your organisation through the year ahead.

Your speakers:

  • Chair: Gavin Smart, Chief executive, Chartered Institute of Housing
  • Rachael Williamson, Head of policy and external affairs, Chartered Institute of Housing
  • Justin Cartwright, National director for Northern Ireland, Chartered Institute of Housing
  • Cerys Clark, Policy and public affairs manager, CIH Cymru
  • Callum Chomczuk, National director, CIH Scotland and chair, CIH EDI group
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Member Only 23 Apr 2024 | Events

Combatting Damp and Mould in Ireland and the UK

In this interactive virtual masterclass, we will explore different strategies that housing providers in Ireland and the UK are utilising when it comes to eliminating damp and mould.

Recent events have highlighted the importance of ensuring landlords are taking appropriate and timely action when responding to damp and mould in tenants’ homes.

At CIH we want to ensure that our members are equipped with the knowledge and skills to tackle this problem at its root cause.

Why watch?

  • Learn from the experiences of housing organisations in Ireland and the UK on how to combat the issue
  • Understand the importance of engagement with residents to help to tackle it effectively
  • Explore the value of technology to help identify the homes that are most at risk
  • Learn how better data is the key to dealing with damp and mould.

Your speakers:

  • Nick Sheward, director of property services, Tuath Housing Association
  • Rebecca Bealing, Project Director LCDM, Clarion Housing
  • Chair: Paul Hogan, architect, Housing Agency
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Member Only 28 Mar 2024 | Legal update

Preparing for the New Consumer Standards with The Regulator of Social Housing

From 1 April 2024, the regulation of social housing changes, catch up to learn more direct from the Regulator.

Following a new approach introduced by the Social Housing (Regulation) Act 2023, the aim of these changes is to strengthen the accountability of social landlords for providing safe homes and quality services, and treating residents with respect. The Regulator of Social Housing will now be able to carry out integrated and active regulation across all standards, and for all types of landlords, including (where relevant) local authorities.

In this session, we heard from the Regulator on what you need to be doing to adapt to the new standards regime from 1 April.

Your speakers:

  • Will Perry, director of strategy, Regulator of Social Housing
  • Chair: James Prestwich, director of policy and external affairs, Chartered Institute of Housing
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20 Mar 2024 | Membership

Supported Housing Network relaunch event

CIH is pleased to partner with Matt Baird (Co-chair of Spring Housing and founding member of the supported exempt accommodation forum) and Eden Bailey (CIH’s West Midlands regional lead) to relaunch the popular supported housing network.

The first of the network’s virtual meetings took stock of the emerging regulatory framework in which we operate, and you can catch up on it here.

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14 Mar 2024

In conversation with the regulator – learning from the local authority inspection pilots

Find out what learning can be taken from the recent local authority consumer inspection pilots across the country.

The new consumer standards framework, which will go live in April, will give the Regulator of Social Housing stronger powers to hold landlords to account and include regular inspections. To prepare for this, the Regulator has run a series of consumer inspection pilots with housing associations and local authorities to test and refine its approach before wider roll-out.

In this webinar we’ll hear from the Regulator of Social Housing about the changes that are being made to the regulatory framework, what the inspection process will look like and key learning points arising from the pilots.

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Member Only 12 Mar 2024 | Events

Lunch and Learn: The Competence and Conduct Standard

Making sense of the proposed Competence and Conduct Standard for social housing. Discover more about the government’s proposals for the Competence and Conduct Standard for social housing.

On 6 February, the government opened a consultation on its proposals to introduce a new, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have, or be working towards, a relevant qualification. It will ensure that staff have up-to-date skills, knowledge and experience, and that they exhibit the right behaviours to deliver a high quality, professional service and treat residents with respect.

During this lunch and learn, discover more about the government’s proposals for the Competence and Conduct Standard for social housing. We were joined by representatives from the Department of Levelling-Up, Housing and Communities (DLUHC) to talk through the proposals and what they mean for the sector.

Why watch?

  • Hear directly from government representatives about the proposals
  • Listen to the audiences questions about the proposals, and what they will mean for our own roles
  • Listen to the discussion about the proposals to shape CIH’s response

Your speakers:

  • Charlotte Hilliard from the Department of Levelling Up, Housing and Communities
  • Sarah Dunkerley, director of professional development, Chartered Institute of Housing
  • Chair: James Prestwich, director of policy and external affairs, Chartered Institute of Housing 
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