The CIH Level 2 Certificate in Housing Practice will provide you with an understanding of housing and introduce you to housing related skills and knowledge necessary for paid or voluntary work in the housing sector.

This qualification is regulated by: Ofqual, Qualifications Wales, CCEA (Northern Ireland).

What will you learn?

The CIH Level 2 Certificate in Housing Practice comprises four mandatory units totaling 14 credits, all of which must be successfully completed to be awarded the qualification.

Housing provision and housing organisations

The unit aims to provide an understanding of how housing is provided. Learners will consider different types of landlords, the range of services they offer, how they finance housing and the relationship between landlord and tenant.

Customer service for housing

The unit aims to provide an understanding of customer service including equality and diversity and an awareness of the needs of different customers within the housing context.

Professional development in housing

The unit aims to provide an understanding of different roles within a housing context and the knowledge, skills and behaviours needed to fulfil them. The learner will also explore their personal and professional development.

Assets, repairs and maintenance

The unit aims to provide an understanding of main types of dwellings and how they are maintained and repaired.

Who is this qualification suitable for?

The CIH Level 2 Certificate in Housing Practice qualification is designed for those who wish to enter or are in a front-line role in housing and would like to improve their awareness of the sector.

It may also be beneficial for tenants, residents, and board members who wish to gain an understanding of housing.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification. 

If may be beneficial if learners have previously studied at Level 1 or 2.

For further information on entry requirements, please contact your chosen study centre directly.

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How long does it take?
  • The average total qualification time (TQT) is 140 hours.
  • The average guided learning hours (GLH) are 105.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

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How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

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What are the progression opportunities?

After completing this qualification, you may consider further qualifications to expand your knowledge in housing, such as:

What are the membership opportunities?

On completion of the qualification, you may wish to become a standard member of CIH

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

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Qualification specification
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