Member Only
11 Oct 2022
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Webinar
Customer Psychographic Segmentation and Insight
Gain a greater understanding of your customer base to improve service design and tailor your offer.
Why watch?
- How you can better understand your customers through needs and behaviours
- How to improve the way you measure customer experience (in preparation for but also beyond TSM)
- How to develop an inclusive and continuous approach to customers' voices.
