Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Tenant satisfaction measures - lessons from the first year
Taking stock of the tenant satisfaction measures (TSMs): a view of the sector from its data – what it does well and what lessons it can learn.
This webinar is an opportunity to hear from the Regulator on what the first year of TSM data illustrates about the sector; what it does well and what needs improvement, and the view from landlords on their experience and learning from the first year of TSMs.
Framing our conversations about homes and climate
This third session brings together insights on framing climate change and framing homes. The session will be useful for anyone communicating about homes, sustainability and our environment.
How we talk about homes matters. We all have power as communicators to tell a story about homes that builds understanding and support for solutions to make our housing system better.
We need a new conversation about housing in the UK, to build greater public support and action to deliver quality homes for everyone.
That’s why Joseph Rowntree Foundation and the Nationwide Foundation have been partnering with FrameWorks UK – to understand how people think about homes in the UK, and to find communications strategies that we can all use to reframe our communications.
In this series, Sophie Gordon, Principal Communications Strategist from FrameWorks UK will share insights, guidance and tips, useful for anyone communicating about homes, and those with an interest in how we can build support for change.
Post-Grenfell: Driving culture change and strengthening resident voice
Exploring positive cultural change and stronger resident engagement in social housing
This event reflects on the Grenfell Tower Inquiry’s findings, focusing on the need for cultural change within the housing sector, with an emphasis on listening to residents and ensuring accountability.
Supported housing network meeting
The online meeting of the Supported Housing Network catches up on all this supported housing over the last month.
How to talk about our homes and our health
How to Talk About Homes: session two. In this second session we focus on how we can frame communications in ways build understanding of how our homes impact our health, and why this matters.
Supporting residents and staff with the cost of living
A practical look at how social housing providers can help ease some of the pressures on people as we head into another winter.
Many people are struggling with cost of living pressures and there’s no sign of them easing. In this webinar we’ll hear from:
- The CIH policy team on any help being made available following the government’s Autumn Budget on 30 October
- A range of social housing providers providing active support in this space.
Early lessons from WHQS 2023
WHQS 2023 is now live. What have you and your organisation been doing in terms of implementation, and is it working?
This webinar aims to bring together housing professionals from organisations across Wales, together with Welsh Government officials, to learn some early practice lessons from implementation.
An introduction to framing, with a focus on social homes
The first session in the series introduces you to what framing is and why it matters, with recommendations for framing communications about social homes.
How we talk about homes matters. We all have power as communicators to tell a story about homes that builds understanding and support for solutions to make our housing system better.
We need a new conversation about housing in the UK, to build greater public support and action to deliver quality homes for everyone.
That’s why Joseph Rowntree Foundation and the Nationwide Foundation have been partnering with FrameWorks UK – to understand how people think about homes in the UK, and to find communications strategies that we can all use to reframe our communications.
In this series, Sophie Gordon, Principal Communications Strategist from FrameWorks UK will share insights, guidance and tips, useful for anyone communicating about homes, and those with an interest in how we can build support for change.
Designing a Cost Rental Scheme in Ireland
Join us for our first session in our new cost rental series where we will discuss the stages of designing a cost rental scheme.
Cost rental is a relatively new housing tenure that was created under the Affordable Housing Act 2021. It is aimed at people who are above the threshold for social housing but have difficulty affording private rented accommodation. Cost rental homes are delivered by AHBs, local authorities and the land development agency.
ARC Data Release: Empowering Leaders and Managers
The first in an exclusive series of events tailored to senior managers, kicking off with the latest ARC data release presented with Housemark.
