This session will explore how effective pre-tenancy engagement can support tenants to thrive and sustain tenancies.

Why watch?

• Learn from case studies showcasing strong practice-based approaches to support tenants
• Develop a clearer understanding of your obligations, and how to create the environment for tenants communities to thrive
• Understand the importance of training and support for staff, to help them work with tenants to sustain tenancies
• Explore how to embed this as a strategic approach to sustainable tenancies and communities
• Learn how this practice can break down recurring cycles of homelessness.