Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.

Member Only 07 Jun 2022 | Masterclass

Damp and mould - getting it right

This masterclass provides an opportunity to hear from the Housing Ombudsman, housing providers and tenants participation advisory service (TPAS).

This masterclass will also provide ideas from practitioners and the opportunity to learn how they are gearing up to meet the challenge the Housing Ombudsman’s report set out. Following the Housing Ombudsman’s spotlight report on damp and mould, this masterclass with the Ombudsman will look at how landlords can get it right.

Recognising that there are many and varying root causes that lead to dampness and mould, this will:

  • Explore the challenges for landlords in identifying and addressing them
  • Discuss the role of taking a zero-tolerance approach
  • Re-think engagement with residents to help to tackle it effectively

It will explore the report’s recommendations covering a wide range of topics for landlords to consider, including resolving skill gaps within organisations, simplifying the complaints process, and delivering on net-zero targets.

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Member Only 04 May 2022 | Career development

The Future of Work

This virtual event will explore recent research on the impact of hybrid working and discuss how housing associations are adjusting to this ongoing change.

There’s no denying that the COVID-19 pandemic had a significant impact on how many of us work. Overnight, offices closed, home/remote working policies were implemented, and organisations began to roll out agile/flexible working practices. Whilst this new way of working has been incredibly beneficial for many, it’s vital that housing organisations of the future build on this change, learning the lessons from the pandemic and continuing to adapt.

This virtual event, organised by the CIH Yorkshire and Humberside Group, will explore recent research on the impact of hybrid working and discuss how housing associations are adjusting to this ongoing change, developing new organisational cultures in a post-pandemic world.

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Member Only 12 Apr 2022 | Masterclass

ASB - Maximising Your Potential, Improving Lives

Understand how to tackle ASB more effectively and improve your services to tenants.

Join our anti-social behaviour (ASB) experts Janine Green, ASB consultant and trainer, and Chris Grose, head of housing advisory services, Capsticks, to explore the elements that help to create a genuinely excellent ASB service.

The session will explore some practical measures to improve services, tenant engagement and satisfaction to deliver the best outcomes for your local communities.

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Member Only 04 Apr 2022 | Policy change

Renting Homes (Wales) Act

Explore fundamental changes in the Renting Homes (Wales) Act happening in July 2022.

With the Renting Homes (Wales) Act due to be implemented on 15 July 2022, this is your opportunity to get to grips with crucial changes – from the legal aspects of occupation contracts, new procedures for abandonment and joint-contract holders to the operational side of preparing teams for the widespread changes. This masterclass has it all. 

With legal insight from the Welsh Government’s expert team supporting implementation, you’ll learn precisely how new legislation will look in practice and have a chance to discuss this with other colleagues across the sector.

Why watch?

  • Provide you with up-to-date knowledge about the Renting Homes (Wales) Act, what it means in practice and how you and your organisation can best prepare for its implementation
  • Set you and your teams up to prepare and respond positively, making the changes work for you and your organisation.

Who should watch?

  • Housing association tenancy management staff
  • Strategy and policy teams
  • Legal and governance professionals
  • Tenancy engagement staff
  • Local authority housing teams
  • Private landlords
  • Environmental protection staff.
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31 Mar 2022 | Technical update

Lovell Ideas Lab - Delivering Housing Targets in the South West

This session will explore how private and public partnerships can work together to effectively deliver the housing targets in the South West of England, including a detailed discussion around challenges, opportunities, timelines, partnerships and procurement.

The Government has committed to providing an £8.6 billion funding package to build circa 120,000 new affordable homes in England as part of the £11.5 billion Affordable Homes Programme (AHP) from 2021-to 2026. The task is tall for Homes England’s strategic partners to get spades on the grounds and create various residential options for people across the country.

Watch the event to:

  • Gain insight into how working in partnership can help to deliver housing targets in the South West
  • Discuss the key challenges, opportunities, times lines, partnerships and procurement.
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28 Mar 2022 | Technical update

UK Housing Review 2022 Launch

The 30th annual UK Housing Review is the leading source of analysis and statistics on housing, benefits, and homelessness across the UK. Connect with the UK Housing Review authors on our virtual event platform and discuss some critical issues highlighted in this report.

We'll begin the event by exploring some of the main headlines and findings from across the year, taking a deep dive into homelessness, accessing homeownership, investment in affordable housing and changes in the benefits system.

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Member Only 23 Mar 2022 | Career development

Building Better Boards - Policy, Governance and Professionalism

Explore the housing industry's critical challenges with Gavin Smart and Alison Inman.

In our first Building Better Boards event of 2022, we’ll be joined by former CIH president 2017-2018, Alison Inman and CIH chief executive Gavin Smart as they explore the major issues across all four UK nations. Against the backdrop of pandemic recovery, Alison and Gavin will share their expert insight on developing good governance, championing professional standards and inspiring positive change.

This event is exclusive to CIH members and will be particularly relevant to chief executives, board chairs, board members, company secretaries, governance officers and managers, and local authority councillors.

Why attend?

  • Participate in the conversation with our expert speakers – share your ideas and insight, challenge perceptions and join the debate
  • Communicate with fellow governance professionals and board members and discover new innovative ways to guide your organisation
  • Network and collaborate in our virtual lounge – a relaxed setting that allows you to move between tables and chat with other delegates.
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Member Only 08 Mar 2022 | Technical update

Navigating Climate Change and the Cost of Living Crisis

Learn about how we ensure all homes meet higher standards whilst we continue to support communities.

In this masterclass, you will hear about new research from the Existing Homes Alliance looking at the practicalities of introducing minimum energy efficiency standards to the owner-occupied sector and implications for mixed tenure areas. You’ll also have the opportunity to learn about the Scottish Government’s new Fuel Poverty Strategy.

Why watch?

  • Get practical tips to help tenants maximise their income
  • Have an insightful discussion with other delegates on the implications of introducing minimum energy efficiency standards
  • Join professionals from across the UK to hear about the work in the Scottish housing sector.
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24 Feb 2022 | Policy change

Walk the talk: Launch of Human Rights and Housing Guidance

Listen to the discussion of the human right to adequate housing has been one of the most important developments in housing policy in recent years.

However, much of the debate focuses on the challenges and fundamental arguments around taking a human rights approach to housing.

On 1 February, CIH Scotland launched guidance, written by Gillian Young (Newhaven Research), that provides practical insight and advice for landlords on the steps they can take to provide housing as a human right today and crucially recommendations for the Scottish Government on what policy and legislative measures are required to realise housing as an enforceable human right.

Panellists include:

  • Gillian Young, Co-Founder and Director, Newhaven Research
  • Callum Chomczuk, National Director, CIH Scotland
  • Nile Istephan, Chief Executive, Eildon Housing Association
  • Alice Simpson, Director of Assets and Governance, Homes for Good
  • Michael Cameron, Chief Executive, Scottish Housing Regulator
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17 Feb 2022 | Membership

Championing Mentoring for Organisational Success

In this virtual event, we explored the importance of mentoring for organisational success. We shared more about our revolutionary new mentoring programme through PushFar and the exciting benefits of implementing mentoring within your organisation.

We discussed the following:

  • The value of CIH membership
  • An overview of what mentoring is and its benefits to mentors and mentees 
  • The importance of mentoring as an integral part of organisational culture
  • How championing mentoring can support the Equality Diversity and Inclusion (EDI) plan of an organisation
  • How mentoring can add value by investing, and being aligned with, people development strategies
  • Insight into the benefits of mentoring to senior, mid and junior employees
  • How the positive impact of mentoring can increase employee engagement
  • The benefits of reverse mentoring to individuals and the organisation
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Would you like to discuss our recordings with a member of the team?