This masterclass provides an opportunity to hear from the Housing Ombudsman, housing providers and tenants participation advisory service (TPAS).
This masterclass will also provide ideas from practitioners and the opportunity to learn how they are gearing up to meet the challenge the Housing Ombudsman’s report set out. Following the Housing Ombudsman’s spotlight report on damp and mould, this masterclass with the Ombudsman will look at how landlords can get it right.
Recognising that there are many and varying root causes that lead to dampness and mould, this will:
It will explore the report’s recommendations covering a wide range of topics for landlords to consider, including resolving skill gaps within organisations, simplifying the complaints process, and delivering on net-zero targets.
This virtual event will explore recent research on the impact of hybrid working and discuss how housing associations are adjusting to this ongoing change.
There’s no denying that the COVID-19 pandemic had a significant impact on how many of us work. Overnight, offices closed, home/remote working policies were implemented, and organisations began to roll out agile/flexible working practices. Whilst this new way of working has been incredibly beneficial for many, it’s vital that housing organisations of the future build on this change, learning the lessons from the pandemic and continuing to adapt.
This virtual event, organised by the CIH Yorkshire and Humberside Group, will explore recent research on the impact of hybrid working and discuss how housing associations are adjusting to this ongoing change, developing new organisational cultures in a post-pandemic world.
Understand how to tackle ASB more effectively and improve your services to tenants.
Join our anti-social behaviour (ASB) experts Janine Green, ASB consultant and trainer, and Chris Grose, head of housing advisory services, Capsticks, to explore the elements that help to create a genuinely excellent ASB service.
The session will explore some practical measures to improve services, tenant engagement and satisfaction to deliver the best outcomes for your local communities.
Explore fundamental changes in the Renting Homes (Wales) Act happening in July 2022.
With the Renting Homes (Wales) Act due to be implemented on 15 July 2022, this is your opportunity to get to grips with crucial changes – from the legal aspects of occupation contracts, new procedures for abandonment and joint-contract holders to the operational side of preparing teams for the widespread changes. This masterclass has it all.
With legal insight from the Welsh Government’s expert team supporting implementation, you’ll learn precisely how new legislation will look in practice and have a chance to discuss this with other colleagues across the sector.
This session will explore how private and public partnerships can work together to effectively deliver the housing targets in the South West of England, including a detailed discussion around challenges, opportunities, timelines, partnerships and procurement.
The Government has committed to providing an £8.6 billion funding package to build circa 120,000 new affordable homes in England as part of the £11.5 billion Affordable Homes Programme (AHP) from 2021-to 2026. The task is tall for Homes England’s strategic partners to get spades on the grounds and create various residential options for people across the country.
The 30th annual UK Housing Review is the leading source of analysis and statistics on housing, benefits, and homelessness across the UK. Connect with the UK Housing Review authors on our virtual event platform and discuss some critical issues highlighted in this report.
We'll begin the event by exploring some of the main headlines and findings from across the year, taking a deep dive into homelessness, accessing homeownership, investment in affordable housing and changes in the benefits system.
Explore the housing industry's critical challenges with Gavin Smart and Alison Inman.
In our first Building Better Boards event of 2022, we’ll be joined by former CIH president 2017-2018, Alison Inman and CIH chief executive Gavin Smart as they explore the major issues across all four UK nations. Against the backdrop of pandemic recovery, Alison and Gavin will share their expert insight on developing good governance, championing professional standards and inspiring positive change.
This event is exclusive to CIH members and will be particularly relevant to chief executives, board chairs, board members, company secretaries, governance officers and managers, and local authority councillors.
Learn about how we ensure all homes meet higher standards whilst we continue to support communities.
In this masterclass, you will hear about new research from the Existing Homes Alliance looking at the practicalities of introducing minimum energy efficiency standards to the owner-occupied sector and implications for mixed tenure areas. You’ll also have the opportunity to learn about the Scottish Government’s new Fuel Poverty Strategy.
Listen to the discussion of the human right to adequate housing has been one of the most important developments in housing policy in recent years.
However, much of the debate focuses on the challenges and fundamental arguments around taking a human rights approach to housing.
On 1 February, CIH Scotland launched guidance, written by Gillian Young (Newhaven Research), that provides practical insight and advice for landlords on the steps they can take to provide housing as a human right today and crucially recommendations for the Scottish Government on what policy and legislative measures are required to realise housing as an enforceable human right.
In this virtual event, we explored the importance of mentoring for organisational success. We shared more about our revolutionary new mentoring programme through PushFar and the exciting benefits of implementing mentoring within your organisation.
We discussed the following: