01 Dec 2023 - 01 Dec 2024

Professional standards eLearning modules

Explore what professionalism means in practice and find out more about our professional standards eLearning modules that enable you to think and improve your professional development needs.

28 Mar 2024 - 05 Sep 2024

Tackling damp, mould and condensation

This course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.

26 Mar 2024 - 10 Sep 2024

Effective anti-social behaviour case management

Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.

17 Apr 2024 - 12 Sep 2024 | Virtual

Health and safety in residential property

Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.

02 May 2024 - 03 Oct 2024 | England

Introduction to social housing for new staff

This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.

18 Apr 2024 - 10 Oct 2024

Introduction to leasehold management

Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.

12 Mar 2024 - 05 Nov 2024

Embracing and embedding the change in social housing

With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.

06 Mar 2024 - 28 Nov 2024

Housing support services and the Mental Capacity Act

This online course provides an opportunity for individuals who work across social housing to better understand the Mental Capacity Act 2005 so we can provide a more thoughtful approach to service delivery for social housing customers and communities.

27 Mar 2024 - 04 Dec 2024

Gaining possession of assured and Assured Shorthold tenancies (AST)

In this course, you’ll examine how to terminate Assured tenancies by serving notice on grounds, how to apply to the court for a possession order and how to obtain a bailiff’s warrant.

05 Jun 2024 - 04 Feb 2025

How to manage houses in multiple occupancy (HMO)

In recent years we have seen a rise in HMO in both the private and social sectors – it offers an affordable housing solution for many and when provided by social landlords, it may also be in tandem with support packages. Managing HMO comes with increased regulation, both in terms of the standards of the property and the management functions.

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