This is a comprehensive course which looks at the four main types of dampness in homes and will aid attendees in identifying them. It then explores the reasons for condensation forming and the effect on mould growth.
This course looks at the relevant findings from the Ombudsman, the new Social Housing Act and guidance from English, Scottish, Welsh and Northern Irish governments. It explores the strategical approach to dampness, looking at procedure and process, date processing and staffing issues.
In this interactive session, we will explore individual challenges with maintaining professional boundaries. We will also consider how the often blurred line, can vary from one person to the next and from one role to the next.
Dealing with repairs and ensuring homes are healthy and safe environments for our tenants is one of the key cornerstones of managing residential property. Yet there is a myriad of obligations placed on landlords from several pieces of legislation.
On this course you will learn about air quality and why it matters, how ventilation really works and where it falls short and why. You will be introduced to the concept of ventilation performance and how this changes the narrative of what a good outcome means. And finally, discuss some of the principles of introducing ventilation strategies into your organisation.
Effective anti-social behaviour case management is central to housing management, this course explores the tools available for tackling it effectively.
This course will provide you with both big picture vision and aspirations of social housing, as well as exploring the day-to-day practicalities and challenges within the sector.
This training will give you an overview of social housing in Scotland over the past 100 years. It explores the historical context of housing in Scotland and looks at several of the core demands of the service.
The session covers all the essentials of social housing in Wales. What it actually is, why and how it is provided, its history and heritage, who does what and the key issues for the sector.
Develop your knowledge and confidence to be able to manage leasehold properties effectively. Understand the leasehold legal framework and explore the day to day practicalities and challenges in managing leasehold properties.
You will receive an overview of housing law affecting the management of secure and assured tenancies together with potential solutions to the most common problems.
The online training course will allow you to explore hoarding through the lens of mental health, applying this new knowledge to how we support our tenants to create safe and sustainable tenancies for now and the future.
For those new to development or regeneration, an introduction to how we develop new homes and regenerate existing neighbourhoods
This course offers an in-depth examination of effective governance to equip you with the essential knowledge, skills and behaviour awareness you need.
In this course, you’ll explore the key elements of Trauma informed Care (TIC) and Psychologically informed Environments (PIE). You will use practical examples to deepen your understanding of how to achieve better outcomes for service users.
With significant implications for managers and operational staff, this course will support you to understand the changes from the Government’s White Paper/Regulation of Social Housing Bill, Building Safety Act 2022, and complaints processes in social housing.