Our work is driven by a passionate belief that our contribution as housing professionals is vital to making communities great places to live and work. Our unique position as the voice of the sector gives the people that work for us great opportunities to shape the future of housing. We’re looking for the best of the best to join us.
- Job title: Quality assurance manager
- Salary: £38,850 and £43,085
- Location/base: Hybrid - Home/CIH office
- Hours: 35 hours per week
- Closing date: 30 March 2025
As we continue to develop and grow our fantastic qualifications offer, we are looking for a quality assurance manager to join our team. If you want to be part of a great team who also provide apprenticeship services, then we’d love to hear from you.
You will play a pivotal role within our education team, leading the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.
You will be a quality assurance expert with a proven ability to build and cultivate strong relationships while developing strategies, policies, and processes that uphold the highest standards and comply with regulatory requirements. Strong multitasking abilities and the capacity to prioritise effectively, along with the skill to inspire and lead a team, are essential.
- Job title: Professional standards senior administrator
- Salary: £23,625 - £26,002
- Location/base: Hybrid - Home/CIH office
- Hours: 35 hours per week
- Closing date: 1 April 2025
You will provide a high level of administrative support for the professional standards offer, including supporting the professional standards framework and self-assessment, professional standards committee and related working groups; codes of conduct / ethics and CIH complaints against breaches of these codes; membership upgrades; validations and recognitions processes; and the members’ CPD, monitoring and accreditation process.
We are looking for an enthusiastic individual who can juggle several tasks and priorities with accuracy. You will be a self-starter and have experience of administrative and invoicing/payment systems and procedures, customer service, databases, minute taking and working to targets.
Most importantly you will have a ‘can do’ attitude and enjoy working independently and flexibly as part of a team.
- Job title: Independent assessor (Freelance)
- Reporting to: Quality assurance officer
- Closing date: 21 March 2025
This is a key role in CIH Awarding Organisation and a great opportunity for you to use your housing experience and knowledge to assess.
The successful applicant will be responsible for remote assessing against predetermined criteria to ascertain a final grade.
The commitment will vary, dependent upon the number of assessments allocated and will require attendance at a minimum of one training event per year. This is a home-based role and does not require travel.
A recognised housing, or housing-related qualification is essential along with an assessor’s qualification.
Assessors work on a self-employed/freelance basis. Roles at CIH in this capacity do not constitute partnerships or contracts of employment.
To apply or for more information email: quality.assurance@cih.org
Benefits that make a real difference
We want you to enjoy working at CIH, so it’s really important to us that we offer benefits that you value. Take a look below at some of the things you can take advantage of when you join us:*
- 25 days holiday, plus eight bank holidays as standard (pro-rated for part-time colleagues) plus, gifted days off over Christmas and New Year
- Flexible working to accommodate your work and personal commitments – we value outcomes and recognise that everyone has a unique working style
- Holiday purchase scheme.
- Access to our employee assistance programme for life’s challenges
- Policies to support you with big life changes or difficult times, such as the menopause and caring responsibilities
- Enhanced maternity and paternity packages
- Private health care with the option to purchase for family members
- Generous sick pay allowance
- Financial support for eye test and help with the cost of glasses
- Cycle to work scheme.
- Access to CIH benefits, including our employee discount portal, Let’s Connect – tech scheme, and gym membership discounts
- Income protection scheme in case of extended period of illness
- Death in service benefit equivalent to three times your salary
- Helping you save for the future by contributing to a defined contribution pension scheme
- Access to Wagestream – a financial wellbeing platform to help you manage your wages.
- Full CIH membership – access all our member-exclusive content to build your housing knowledge
- A commitment to your professional development
- A flexible office space encouraging collaborative working.
We embrace hybrid working and encourage everyone in CIH to work from a location that suits them and our business needs.
No role is exclusively remote. Organisational cohesiveness is important to our overall performance; we value the benefits of coming together with colleagues to enable the cohesiveness of teams, departments, and collaborative working across CIH. This, and our operating model, means that there will be times when you are required to go to your local office, another CIH office, or another location such as a CIH event.
Your contracted office will usually be the CIH office that is the closest to where you live. CIH office locations can be found here – Contact details | Chartered Institute of Housing (CIH)
If you have any questions about our hybrid working policy or live more remotely, please contact us to ask how this would work in practice for the role you are applying for.
*Subject to availability in Republic of Ireland
