Our work is driven by a passionate belief that our contribution as housing professionals is vital to making communities great places to live and work. Our unique position as the voice of the sector gives the people that work for us great opportunities to shape the future of housing. We’re looking for the best of the best to join us.
- Salary: Please see job description
- Location/base: Hybrid
- Hours: 17.5 hours per week
- Closing date for applications: Wednesday 15 January 2025.
We’re seeking an experienced member liaison officer to grow our offer to further support professionalism of the housing sector in Ireland.
Working in collaboration with the team in Ireland and the UK, you will be accountable for delivering a first class service to our members, including producing high quality events and communications and expanding our education and training offer to our diverse membership.
We welcome applications from both Ireland and the UK. Please use the appropriate link to view the job description and apply:
- Job title: Membership support officer
- Salary: £23,625- £25,200
- Location/base: Hybrid – Home / Coventry office
- Hours: 35 hours per week
- Closing date for applications: Friday 10 January 2025
We have an exciting opportunity for a confident and enthusiastic individual to join our membership team, supporting the business in delivering outstanding customer service across the organisation.
As a membership administrator, you’ll be the first point of contact for our members and customers, whether that be via the telephone or email. You’ll assist with a range of enquiries regarding membership.
Benefits that make a real difference
We want you to enjoy working at CIH, so it’s really important to us that we offer benefits that you value. Take a look below at some of the things you can take advantage of when you join us:*
- 25 days holiday, plus eight bank holidays as standard (pro-rated for part-time colleagues) plus, gifted days off over Christmas and New Year
- Flexible working to accommodate your work and personal commitments – we value outcomes and recognise that everyone has a unique working style
- Holiday purchase scheme.
- Access to our employee assistance programme for life’s challenges
- Policies to support you with big life changes or difficult times, such as the menopause and caring responsibilities
- Enhanced maternity and paternity packages
- Private health care with the option to purchase for family members
- Generous sick pay allowance
- Financial support for eye test and help with the cost of glasses
- Cycle to work scheme.
- Access to CIH benefits, including our employee discount portal, Let’s Connect – tech scheme, and gym membership discounts
- Income protection scheme in case of extended period of illness
- Death in service benefit equivalent to three times your salary
- Helping you save for the future by contributing to a defined contribution pension scheme
- Access to Wagestream – a financial wellbeing platform to help you manage your wages.
- Full CIH membership – access all our member-exclusive content to build your housing knowledge
- A commitment to your professional development
- A flexible office space encouraging collaborative working.
We embrace hybrid working and encourage everyone in CIH to work from a location that suits them and our business needs.
No role is exclusively remote. Organisational cohesiveness is important to our overall performance; we value the benefits of coming together with colleagues to enable the cohesiveness of teams, departments, and collaborative working across CIH. This, and our operating model, means that there will be times when you are required to go to your local office, another CIH office, or another location such as a CIH event.
Your contracted office will usually be the CIH office that is the closest to where you live. CIH office locations can be found here – Contact details | Chartered Institute of Housing (CIH)
If you have any questions about our hybrid working policy or live more remotely, please contact us to ask how this would work in practice for the role you are applying for.
*Subject to availability in Republic of Ireland
