Delivering the highest professional standards across the sector

Individuals who are part of our membership network are required to uphold the CIH code of conduct and code of ethics to evidence their professionalism and dedication to the sector, in addition to their commitment CIH’s mission, principles and values.

All CIH members, regardless of grade, must integrate these principles into every aspect of their professional behaviour and professional decision making.

Our professional standards

The CIH professional standards build on seven characteristics to enable you to think about your professional development needs and how you can contribute to the professionalism of your organisation and the wider sector.

Complete our self-assessment to see how you compare and get a personalised report on your own professional profile.

Find out more

Make a complaint about a member

Working in housing puts professionals in a position of trust in relation to their customers, employers and the public who rely on them to make sound professional judgements.

CIH has a responsibility to maintain professional standards in the housing industry and to ensure housing professionals are equipped to make effective decisions in challenging situations.

Find out how to submit a complaint

Become a member
As a CIH member you will gain access to the latest sector-leading knowledge and best practice, free attendance our events and training, and much more.
About us
Find out how we support our diverse membership of housing professionals to create a future in which everyone has a place to call home
Equality, diversity and inclusion
We are committed to continuing to promote a variety of cultures and diversity across the housing sector. We'll continually challenge everything that we do to ensure that all aspects of our work are inclusive.