Delivering the highest professional standards across the sector

Individuals who are part of our membership network are required to uphold the CIH code of conduct and code of ethics to evidence their professionalism and dedication to the sector, in addition to their commitment CIH’s mission, principles and values.

All CIH members, regardless of grade, must integrate these principles into every aspect of their professional behaviour and professional decision making.

Make a complaint about a member

Working in housing puts professionals in a position of trust in relation to their customers, employers and the public who rely on them to make sound professional judgements.

CIH has a responsibility to maintain professional standards in the housing industry and to ensure housing professionals are equipped to make effective decisions in challenging situations.

Find out how to submit a complaint