Chair of CIH Futures, new business development manager at Bromsgrove District Housing Trust

"In a fair society, everyone has an equal opportunity, and I believe that the root of that opportunity comes from a safe, secure and warm home surrounded by a strong community. As a sector, it is our duty to recognise the wider impact that our developments have to ensure every one of our customers have the basis to thrive throughout their life."

Vice chair of CIH Futures, board member and service manager for sustainability and climate change at Connect Housing

"I am passionate about driving a rapid a transition towards a sustainable future which allows people to be happy, healthy and thrive alongside their environment and community. I want our colleagues, residents and customers to be empowered to contribute to decision making and ultimately help to deliver solutions which are focused on justice and inclusivity. We are values driven at Futures and want young people to be instrumental in shaping the housing sector. As younger people will be most affected by climate issues, I feel it's important to link with our other areas of focus with the board."

Board member and housing options broker at Housing Options Scotland

"My passion for the housing sector is in being able to help others understand and navigate the housing system. I enjoy speaking with the customer to find out how I can provide the most tailored service possible, to empower them to make decisions about their housing future and better understand their housing options. The housing sector is very varied, so I am both eager, to ensure that I learn from the experience of colleagues to deliver the highest possible standard of service and keen that I take the opportunity to promote a career in the housing sector which I find to be very rewarding."

Board member and neighbourhood management officer at South Liverpool Homes

“I have worked in the housing sector for the past six years. I am passionate about improving the influence of the voice of tenants within the sector in order to provide the best quality homes and services we can. I am also passionate about promoting the work and voices of younger people working within the sector, as they are the leaders and professionals of the future, so providing support as they progress with their careers is important.”

Board member and external affairs manager at the National Housing Federation

"The Futures board offers a unique opportunity to meet others that you might never have met, to work together making improvements, sharing your voices and influencing the sector."

Business support manager at the Northern Ireland Housing Executive (NIHE)

"I love the fact there is so much variety in this sector and no two days are the same! However, the main thing I love is the ability to make a difference."

Head of estate management at Notting Hill Genesis

With a career spanning over a decade, Mica remains dedicated to collaborating with the housing sector to enhance service delivery. Throughout her journey, she has worked with diverse communities and is committed to making a positive impact on the lives of residents.

Mica began her career as a property manager and regularly draws on the skills and experiences gained during that time to inform her current decision-making. Over the years, she has been challenged and developed through interactions with residents and colleagues, as well as through various professional roles, all of which have shaped her career trajectory.

Mica's current role as head of estates management at NHG represents a significant milestone in her professional journey. She brings together extensive experience in housing management, leasehold management, estate services, stakeholder engagement, and contract management to make a meaningful impact on the organisation's largest mixed-tenure estates. Taking a holistic approach to estate management, Mica recognises the importance of integrating various disciplines within the organisation to better understand and address the diverse needs of both residents and properties. She firmly believes that service improvement requires collaboration and a deep understanding of customer requirements.

Beyond her professional life, Mica enjoys travelling, spending quality time with friends and family, and shopping, maintaining a genuine dedication to making a positive impact on both her personal and professional communities.

Environmental sustainability business partner at Stonewater

"Housing is a sector with so much space to find your passion. I’ve been lucky enough to find two; firstly looking after our environment through the homes we provide and the support we give to people who live in those homes. Secondly, ensuring housing is an inclusive space for colleagues and customers with diversity of thought and backgrounds. Working with CIH Futures I am excited to develop improvements in both of these areas and help other young people find their purpose through a career in housing."

Quality assurance and standards officer at Brent Council

"Housing is a fundamental pillar in our society so a long-term vision is crucial – a long term vision for the homes we have and the ones we are building, a long term vision for regulatory compliance and best practice in our service delivery, and a long term vision to invest in and retain skills and talent in our workforce. CIH Futures is there to ensure younger voices are championed as part of these conversations."

Tenancy officer at Hull City Council

‘’I am passionate about the housing sector as I enjoy making a real different in peoples lives. As a tenancy officer, I work directly with tenants to find solutions to rent arrears but also other challenges they may be facing. I find it rewarding to provide support and advice that helps not only individuals but also contributes to a stronger and more stable communities. Everyday brings a new challenge, and I thrive on the opportunity to problem solve and build positive relationships with tenants’.’

Business support manager at the Northern Ireland Housing Executive (NIHE)

"I love the fact there is so much variety in this sector and no two days are the same! However, the main thing I love is the ability to make a difference."

Apprentice at NB Housing

"Helping tenants with difficult situations such as financial issues, disputes with neighbours and offering support services through knowledge I have obtained whilst working in housing, which allows them to be able to help themselves and gives me the motivation to continue gaining a wider grasp on housing as a whole."

Housing officer at Clanmil Housing 

“I started by career in housing in 2021 as a scheme coordinator with Radius Housing. In 2023 I started my role as a housing officer with Clanmil Housing. The opportunities for training and development in the housing sector is exceptional. I love being out and about and meeting our tenants. I’m lucky that I get the opportunity to provide homes for people to live well. Our values also guide us at Clanmil Housing: Leave a positive experience, Believe in better and Achieve together”. 

Housing services graduate at Northern Ireland Housing Executive (NIHE) 

"I joined CIH Futures Northern Ireland because of my passion for working in the social housing sector, where every day brings new challenges and opportunities. The role is fast-paced and highly rewarding, and no two days are ever the same. This dynamic environment allows me to grow both personally and professionally, and I’m excited to be part of a sector that is constantly evolving and making a meaningful impact on people’s lives."

Customer service advisor at Northern Ireland Housing Executive

“I grew up in social housing so working in social housing is personal to me. I see the difference I make in the work I do. My personal experience of social housing has made me passionate about the sector and this makes my career very rewarding. I love that I am always learning and can see the positive impact I make. I enjoy being an advocate for our tenants and promoting fairness. There is so much versatility with a housing career and that appeals to me.”

Housing apprentice at Apex Housing Association

“A blend of ever-changing duties has taught me the perfect approach to housing, that it’s not only about building houses, but about building relationships with communities and our tenants. I truly enjoy my role as an apprentice in the housing sector, as I can learn and discover fresh perspectives every day, all while making a difference in both our tenants’ lives and communities.”

Business improvement manager at NB Housing

“Coming from a hospitality background, my focus is always on the customer. What can we do to make things easier and improve services for our tenants, our staff, and even our suppliers?”

Team leader, housing solutions team, NIHE

"What I enjoy most is the opportunity to connect with diverse people, providing support and resources that empower them to achieve stable and secure housing. 

"Everyday, I am inspired by the resilience of those I support an am dedicated to fostering a more inclusive and supportive environment for all."

CIH Northern Ireland Futures, write to the Ministers of the NI Executive to raise concerns on the budget cuts to the Social Housing Development Plan.

We believe that increasing the supply of high-quality, affordable housing is imperative to efforts in this society to prevent and reduce homelessness.

Put succinctly, society will not be able to reduce homelessness without an adequate supply of housing.

As a group, we believe budget cuts to the housing sector will have a significant impact on young professionals working within it, creating a challenging future.

With fewer resources, this increases the risk of burnout to existing staff levels, leading to high turnover and further straining the sector.

Download the letter

Estate manager at Iveagh Trust

"My role allows me to have a direct impact on people’s lives by ensuring property and estates run smoothly and efficiently. I enjoy the diversity of challenges that come with the job, as these tasks keep me engaged and constantly learning. My favourite part is knowing that my efforts contribute to a safe, comfortable and enjoyable living environment, and seeing residents thrive as a result is truly fulfilling."

Board member and head of communication & policy at Clúid

I’ve worked in a range of sectors during my career – from fruit retail and tea and coffee wholesale to music publication and luxury clothing. Three years ago, the opportunity to join Clúid arose, and I embarked on a new chapter in housing and haven’t looked back. A central tenet at both Clúid and CIH Futures is the importance of putting residents at the centre of decisions being made about their lives. I’m energised by the possibilities open to the sector and feel privileged to play a small part in shaping a better future.

I have worked in the housing sector for 10 years across a number of different areas. I am passionate about providing quality homes and helping to build sustainable communities. I believe that raising awareness and promoting housing as a career to the next generation is a pivotal long term step in helping to solve the housing crisis.

Housing options broker at Housing Options Scotland

"I joined the CIH Futures board in 2023 for numerous reasons, but perhaps the most pressing was the idea of being connected to a group of career professionals who are as passionate about the sector as I am."

Communities network lead at HACT

"The Futures board offers a unique opportunity to meet others that you might never have met, to work together making improvements, sharing your voices and influencing the sector."