Supporting housing professionals to create a future in which everyone has a place to call home.
We are the professional body for people who work in housing, the independent voice for housing and the home of professional standards. We promote the art and science of housing and act in the interest of our members and the public.
CIH is a registered charity and not-for-profit organisation. This means that the money we make is put back into the organisation and funds the activities we carry out to support the housing sector.
We have a diverse membership of people who work in both the public and private sectors, in 20 countries on five continents across the world.
England charity number 244067/R and Scotland number SCO40324.
Objectives
- Improve the visibility of CIH, ensuring our unique selling points as the professional body for the sector are known and understood
- Develop a clear understanding of members, their behaviours and needs, and match it to the services and products we provide for an improved experience
- Continue to build a compelling member offer so that membership becomes the ‘hallmark’ of individual professional development
- Develop recognition of CIH member value for organisations to maximise the benefit of membership across teams
- Develop sales, marketing and communications strategy to include increase in brand profile and market segmentation
- Offer a well-considered, stable and sustainable international member offer based on clear conditions for expansion.
Objectives
- Lead the sector in implementing an ongoing professional development strategy which encourages and supports personal and professional aspirations
- Be the recognised leader in developing, upholding and assuring standards and practice for the housing profession
- Offer leading educational products and services which prepare the housing sector for the future
- Maximise opportunities to align our offer and gain/retain external recognition
- Be the go-to provider of best practice continuing professional development (CPD) activity
- Be the leading source for good practice advice and knowledge.
Objectives
- Maximise opportunities to use our public voice, influence and reputation to effect positive change in housing in all four nations
- Build effective public affairs engagement
- Promote the role and value of our members within and as representatives of the housing profession
- Deliver a successful and growing high quality events offer.
Objectives
- Continue to be a surplus generating organisation with diversified income streams to ensure financial viability
- Continue to develop a future-focused business model which achieves sustainability
- Continually invest in our infrastructure exploring use of new technologies to maximise efficiency of services
- Fully embed EDI commitments across our organisation and take the lead on inclusivity so that we truly represent the communities we serve
- Continue to recognise, attract, reward, and retain high performing people who bring diversity of backgrounds, skills, experience and passion to achieve our purpose and values
- Embed professionalism across CIH driven by a shared understanding of and commitment to our agreed culture and values
- Embed a culture of holistic, cross team working across CIH.
Become a member today
Join the UK’s biggest housing professional network.
Gain professional recognition across the sector by demonstrating your commitment to creating a housing system where everyone has a place to call home.
As a CIH member you will gain access to the latest sector-leading knowledge and best practice, free attendance our events and training, and much more.
How we are run
We are a registered charity, with education at the core of our charitable status. That means we must comply with the requirements of the law relating to charities. Our activities are regulated by the Charity Commissioners in England and Wales, and the Office of the Scottish Charity Regulator in Scotland.
We were granted a Royal Charter in 1984 and our work is governed by our Royal Charter and Byelaws, overseen by the Privy Council. You can read more about our history here.
We have outlined our objectives for the next three years in our corporate plan.
Read our statement in accordance with the Modern Slavery Act 2015 and our commitment to ensuring that our activities and supply chain are free from modern slavery and human trafficking.
Our leadership and governance
At the Chartered Institute of Housing, our leadership is dedicated to championing the housing profession and ensuring everyone has a place to call home. Our presidential team serves as ambassadors for our organisation, while our governing board collaborates with the executive team to set the strategic direction of our work.
Learn more about our leadership and their contributions to CIH.
Our campaigns
CIH’s foundation as a social purpose organisation provides opportunities for us to challenge thinking and decisions, in a constructive and evidence-based manner.
Learn more about our campaigns, and find out what we are doing to shape the future of housing policy and bring about positive change in the housing sector.
Get involved
The various voluntary groups across CIH are an integral piece of our organisation's puzzle. They help us to improve our services, develop relevant content, training, and products, as well as strengthen our voice in the housing profession.
Find out more about our voluntary groups and how you can help us continue to create a future where everyone has a place to call home.
Discover more about what we do
