Member only CIH Unlocked 28 Aug 2025 | Professionalism and training

The big professionalism push

Liam Turner explains why upcoming Unlocked content will have an even greater focus on professionalism — and why this will benefit members of all disciplines and locations.

Member only CIH Unlocked 28 Aug 2025 | Climate and sustainability

Webinar takeaways: Building Better Boards (net zero and sustainability)

All the essential insights from our latest Building Better Boards webinar.

Member only CIH Unlocked 28 Aug 2025 | EDI, data and digital accessibility | Managing tenancies | Tenants and residents

When tenants aren’t heard: The human cost of silence

Involved tenant Kai Jackson explains how tenants feel when they’re not properly listened to and the negative impacts this can have.

Member only CIH Unlocked 28 Aug 2025 | Case study

Committed to housing: Danielle Mason

Cartrefi Conwy’s Danielle Mason reflects on her passion for learning and the benefits that come from staying knowledgeable.

Member only CIH Unlocked 28 Aug 2025 | EDI, data and digital accessibility | Health and housing | Managing tenancies

Accessible, usable, dignified: How social landlords can turn basic bathrooms into places of pride

Foundations director Paul Smith on the need to go beyond the minimum when it comes to delivering accessible bathrooms for residents.

26 Aug 2025 | CIH updates | Professionalism and training

Learn from the best with upcoming CIH events this Autumn

Autumn can be a busy time, but don’t let that stop you from continuing to learn and grow as a housing professional. Learn from experts about supporting tenants, AI and housing, and much more!

Member only 20 Aug 2025 | CIH updates

View from the governing board: Your August 2025 member update from the chair

Chair John Hannigan provides an update of the August 2025 meeting of the CIH governing board.

Member only 19 Aug 2025 | Professionalism and training

Professional standards: Growing your skills

As a housing professional, it’s important that you have the right skills to deal with the services you need to provide for customers, colleagues and partners. This article explores how best to equip yourself with these skills, highlighting the importance of turning knowledge gaps into learning opportunities.

18 Aug 2025 | Professionalism and training

Making the most of the first 100 days of membership

When you join CIH, the first 100 days are vital to make sure you’re getting the most out of your member benefits. In the article below, which has been adapted from a webinar of the same topic, we explore how you can maximise your CIH professional membership.

Member only CIH Unlocked 14 Aug 2025 | Case study

Committed to housing: Thomas Sutton

Gateshead Council's services manager (neighbourhood and housing) Thomas Sutton shares insight into his career so far as a committed housing professional.

Member only CIH Unlocked 14 Aug 2025 | Case study

A Ukranian refugee reflects on three years in the UK

Mariia Krapivini came to the UK via the Homes for Ukraine scheme three years ago. Here, she reflects on her journey and the invaluable support she's received.

Member only CIH Unlocked 14 Aug 2025 | Asset management | EDI, data and digital accessibility | Managing tenancies

Why knowing your stock matters: Highlights from the Regulator’s latest focus report

We explore the key takeaways from the Regulator of Social Housing’s latest focus report, which explains why landlords need to properly monitor and manage their stock.

Member only CIH Unlocked 14 Aug 2025 | Management and leadership

What’s sitting on the desk of Homes England’s new boss?

Amy Rees CB will no doubt find a bulging in-tray when she takes over as head of the national housing and regeneration agency on 8 September. But what exactly will be in it?

Member only CIH Unlocked 14 Aug 2025 | Health and housing | Tenants and residents

The future of accessible, adapted housing in Scotland

A significant new report has highlighted the need for more accessible and adapted homes in Scotland. Liam Turner sat down with lead researcher Vikki McCall to find out more. 

Member only CIH Unlocked 31 Jul 2025 | Health and housing | Management and leadership | Tenants and residents

We are not at war: Why language matters in housing

Rochdale Boroughwide Housing CEO Amanda Newton shares a thought-provoking perspective on how 'frontline' terminology can damage the resident-landlord dynamic.