From "invisible landlords" to making the updated Complaint Handling Code “more consequential”, here are five main points from our recent webinar with the Housing Ombudsman.
Claire James shares insight into how Trivallis became the first housing association in Wales – and the UK – to be awarded the new Erosh Independent Living Standards accreditation.
We’ve listed some of the most notable energy-efficiency schemes scrapped under the Conservatives since 2010, scrutinising the impact these decisions have had on the UK’s decarbonisation efforts.
Professionalisation, rural homelessness, and net-zero were just some of the many big issues discussed at this year’s CIH South West conference.
When delivering highly energy-efficient housing, providers need to work with residents to ensure they're able to get the most out of their new home’s green features, writes Midland Heart’s Joe Reeves.
Read our spotlight on one of our members, Amy McClelland from Northern Ireland Federation of Housing Associations.
Read our spotlight on one of our members, Brodie Reilly, apprentice at NB Housing.
Read our spotlight on one of our members, Kerryann McGouran, reception and administration at Ark Housing Association.
Read our spotlight on one of our members, Mark Baillie, policy and public affairs manager, Homeless Connect.
Read our spotlight on one of our members, Michaela McCusker, team leader at Northern Ireland Housing Executive.
Read our spotlight on one of our members, Ruth Buchanan, business development director, Rural Housing Association.
In this blog Callum Chomczuk, national director of CIH Scotland gives an update on plans to develop a workforce strategy for the housing sector. e hos
Read a sneak preview of Dewbien's session 'What does regulation really mean?' from South West 2023.
Backed by our recent work on building community presence, we look at some of the best ways providers can boost engagement with their communities and ultimately deliver a better service for residents.
When the government announced the Future Homes Standard in 2019, Midland Heart decided to get ahead of the curve and build homes that would meet the standard before the 2025 implementation date.