Member only CIH Unlocked 05 Oct 2023 | Regulation and legal

What you may have missed from our virtual event with the Ombudsman

From "invisible landlords" to making the updated Complaint Handling Code “more consequential”, here are five main points from our recent webinar with the Housing Ombudsman.

Member only CIH Unlocked 05 Oct 2023 | Health and housing | Tenants and residents

Trivallis: Setting the pace for independent living provision

Claire James shares insight into how Trivallis became the first housing association in Wales – and the UK – to be awarded the new Erosh Independent Living Standards accreditation.

Member only CIH Unlocked 05 Oct 2023 | Climate and sustainability | Regulation and legal

The Energy Efficiency Taskforce and similar Conservative casualties

We’ve listed some of the most notable energy-efficiency schemes scrapped under the Conservatives since 2010, scrutinising the impact these decisions have had on the UK’s decarbonisation efforts.

Member only CIH Unlocked 05 Oct 2023 | Climate and sustainability | Homelessness | Professionalism and training | Regulation and legal | Tenants and residents

Key takeaways from CIH South West 2023

Professionalisation, rural homelessness, and net-zero were just some of the many big issues discussed at this year’s CIH South West conference.

Member only CIH Unlocked 05 Oct 2023 | Climate and sustainability | Development and regeneration | Tenants and residents

Help residents make the most of their new energy-efficient homes

When delivering highly energy-efficient housing, providers need to work with residents to ensure they're able to get the most out of their new home’s green features, writes Midland Heart’s Joe Reeves.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Amy McClelland

Read our spotlight on one of our members, Amy McClelland from Northern Ireland Federation of Housing Associations.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Brodie Reilly

Read our spotlight on one of our members, Brodie Reilly, apprentice at NB Housing.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Kerryann McGouran

Read our spotlight on one of our members, Kerryann McGouran, reception and administration at Ark Housing Association.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Mark Baillie

Read our spotlight on one of our members, Mark Baillie, policy and public affairs manager, Homeless Connect.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Michaela McCusker

Read our spotlight on one of our members, Michaela McCusker, team leader at Northern Ireland Housing Executive.

27 Sept 2023 | CIH updates | Professionalism and training

Spotlight - Meet our members: Ruth Buchanan

Read our spotlight on one of our members, Ruth Buchanan, business development director, Rural Housing Association.

25 Sept 2023 | Professionalism and training

Scottish Housing Day 2023 next steps

In this blog Callum Chomczuk, national director of CIH Scotland gives an update on plans to develop a workforce strategy for the housing sector. e hos

21 Sept 2023

What does regulation really mean in social housing?

Read a sneak preview of Dewbien's session 'What does regulation really mean?' from South West 2023.

Member only CIH Unlocked 20 Sept 2023 | EDI, data and digital accessibility | Tenants and residents

Eight ways housing providers can better engage with their communities

Backed by our recent work on building community presence, we look at some of the best ways providers can boost engagement with their communities and ultimately deliver a better service for residents.

Member only CIH Unlocked 20 Sept 2023 | Climate and sustainability | Development and regeneration | Regulation and legal

Midland Heart: Delivering on the Future Homes Standard ahead of schedule

When the government announced the Future Homes Standard in 2019, Midland Heart decided to get ahead of the curve and build homes that would meet the standard before the 2025 implementation date.