Why we’re no longer describing customers as ‘vulnerable’
Hattie Llewelyn-Davies explains why Eastlight Community Homes have decided to stop referring to tenants as 'vulnerable'.
Consumer standards: What does it take to get a C1?
Five of the nine housing associations that have so far earned top marks on the new consumer standards in England share insight into the inspection process and advice on how to prepare.
The present and future state of UK housing
Now that we’re entering a new political era, how might the make-up of housing across the UK change?
Housing Community Summit 2024: A new dawn
The inaugural Housing Community Summit was the first major housing conference to be held post election, which meant there was lots to talk about.
Webinar takeaways: What does the new government mean for housing?
Our recent member-exclusive webinar explored what we can glean from the new government’s initial movements on housing and what we should expect going forward.
Tuath Housing’s award-winning approach to ‘rightsizing’
Tuath Housing explain what went into Springville House, an award-winning approach to 'rightsizing' tailored to people aged 55 and older.
Tackling London’s high number of social housing complaints
Why are we seeing such high complaint numbers across London, and what can be done to tackle the issues?
At a glance: Six takeaways from the Regulator’s latest quarterly survey (April-June 2024)
The survey paints a mixed picture of the sector’s finances, with areas such as outside investment remaining promising but concerns persisting around low cash balances and cash interest cover.
Get ready for the Big Conversation 2024: A day to inspire, learn and connect
Join us on 27 November in Dunfermline for a day packed with innovative discussions, inspiring stories, and the chance to connect with other young and upcoming housing professionals.
Where next for the Housing (Scotland) Bill?
In this new blog, CIH Scotland’s national director Callum Chomczuk reflects on the next steps for the Housing (Scotland) Bill as the Stage 1 evidence comes to a close.
