The big professionalism push
Liam Turner explains why upcoming Unlocked content will have an even greater focus on professionalism — and why this will benefit members of all disciplines and locations.
Webinar takeaways: Building Better Boards (net zero and sustainability)
All the essential insights from our latest Building Better Boards webinar.
When tenants aren’t heard: The human cost of silence
Involved tenant Kai Jackson explains how tenants feel when they’re not properly listened to and the negative impacts this can have.
Committed to housing: Danielle Mason
Cartrefi Conwy’s Danielle Mason reflects on her passion for learning and the benefits that come from staying knowledgeable.
Accessible, usable, dignified: How social landlords can turn basic bathrooms into places of pride
Foundations director Paul Smith on the need to go beyond the minimum when it comes to delivering accessible bathrooms for residents.
Making the most of the first 100 days of membership
When you join CIH, the first 100 days are vital to make sure you’re getting the most out of your member benefits. In the article below, which has been adapted from a webinar of the same topic, we explore how you can maximise your CIH professional membership.
Committed to housing: Thomas Sutton
Gateshead Council's services manager (neighbourhood and housing) Thomas Sutton shares insight into his career so far as a committed housing professional.
A Ukranian refugee reflects on three years in the UK
Mariia Krapivini came to the UK via the Homes for Ukraine scheme three years ago. Here, she reflects on her journey and the invaluable support she's received.
Why knowing your stock matters: Highlights from the Regulator’s latest focus report
We explore the key takeaways from the Regulator of Social Housing’s latest focus report, which explains why landlords need to properly monitor and manage their stock.
What’s sitting on the desk of Homes England’s new boss?
Amy Rees CB will no doubt find a bulging in-tray when she takes over as head of the national housing and regeneration agency on 8 September. But what exactly will be in it?
The future of accessible, adapted housing in Scotland
A significant new report has highlighted the need for more accessible and adapted homes in Scotland. Liam Turner sat down with lead researcher Vikki McCall to find out more.
We are not at war: Why language matters in housing
Rochdale Boroughwide Housing CEO Amanda Newton shares a thought-provoking perspective on how 'frontline' terminology can damage the resident-landlord dynamic.
The green skills challenge: Insights from CIH and CIOB’s 2025 expert roundtable
A recent roundtable hosted by CIH and the CIOB saw representatives from across the sector discuss the challenges they’ve faced as a result of green skills issues.
Committed to housing: Aileen Evans
Former Grand Union Housing Group CEO and CIH president Aileen Evans talks to Unlocked about her long illustrious housing career and the benefits of being open to different career paths.
Webinar takeaways: Improving complaints services (part two)
Our most recent complaints webinar explored how and why social landlords should embed a more strategic approach to complaints.
