The CIH Level 2 Award in Letting and Managing Residential Property will provide you with an understanding of tenancy law, property management and customer care in the private rented sector.

This qualification is regulated by: Ofqual, Qualifications Wales.

What will you learn?

The qualification aims to encourage and actively promote good standards of privately rented accommodation.

The qualification comprises of three mandatory units totaling 10 credits, all of which must be successfully completed to receive the qualification.

Letting and property management legislation

This unit introduces learners to the local rental market to gain an initial understanding of the sector and goes on to provide an understanding of the law related to tenancies and maintenance.

Tenancy management

The unit aims to provide learners with an understanding of private landlords’ responsibilities at the commencement of a tenancy, during a tenancy and when a tenancy ends.

Customer care in lettings

This unit aims to provide the learner with an understanding of best practice in customer care and maintenance services.

Who is this qualification for?

This qualification is designed for those working in or aspiring to work in the private rented sector who are looking to gain a fundamental knowledge of letting and managing properties to fulfill their role to a high standard.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification.

If may be beneficial if learners have:

  • previously studied at Level 1 or 2
  • or experience working in letting and/or managing residential property or an associated industry.

For further information on entry requirements, please contact your chosen study centre directly.

Find a study centre

How long does it take?
  • The average total qualification time (TQT) is 110 hours.
  • The average guided learning hours (GLH) are 82.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

Find a study centre

How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

Find a study centre

What are the progression opportunities?

The qualification could lead to employment or progression within the private rental or housing sector in roles such as, assistant property manager, estate agent, housing administrator, housing assistant, lettings negotiator, landlord, or similar.

After completing this qualification, you may consider further qualifications, such as:

What are the membership opportunities?

On completion of the qualification, you may wish to become a standard member of CIH. 

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

Find a study centre

Qualification specification
Privacy notice
We are committed to protecting your privacy and security. This policy explains how and why we use your personal data, to ensure you remain informed and in control of your information.

Need help? Call us today on 024 7685 1700 or make an enquiry