Why study this qualification?

The objective of this qualification is to provide an understanding of tenancy law, property management and customer care in the private rented sector.

This qualification aims to:

  • encourage, acknowledge and actively promote good standards of privately rented accommodation
  • assist landlords, agents and tenants to undertake their responsibilities to each other
  • provide some basic skills and knowledge to individual residential landlords and letting/managing agents to help them fulfill their role.

What will I learn?

  1. Customer care in the private rented sector (mandatory)
    How to deal with customers, resolve complaints and have an awareness of equality and diversity.
  2. Property and tenancy management (mandatory)
    The responsibilities of private landlords from start to end of a tenancy.
  3. Tenancies and the law (mandatory)
    The different types of tenancies and the law relating to them. The legal requirements of preparing a home to be let.

To achieve the full qualification you must pass all three units.

Who can apply to study for this qualification?

You will be aspiring to or working in the housing private rented sector to study the CIH Level two Certificate in Letting and Managing Residential Property.

If you are working in the housing private rented sector and have not yet got a qualification, this is the one for you.

Choose how you study

Our approved study centres are fully equipped to deliver CIH qualifications. Centres will support you on your journey, working to the specification and the learning outcomes for each course. Courses can be offered on a part-time, full-time, blended or via online learning.

Find a study centre

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