This qualification will provide you with the technical knowledge and understanding of housing maintenance and asset management at an operational level.

What will you learn?

The qualification explores housing construction, maintenance and repair, KPIs and health and safety. All learners must study ethics and professional practice which supports the development of their own personal growth and engagement in learning and housing.

The qualification aims to:

  • provide learners with an understanding of the housing maintenance role and how this fits into the wider context of housing
  • introduce some of the knowledge necessary to participate in housing maintenance related activities whether paid or voluntary
  • prepare learners for further study at level 3 and progression to qualifications at level 4.

You will:

  • understand the housing maintenance/asset management role and how this fits into the wider context of housing
  • introduce some of the knowledge necessary to participate in housing maintenance/asset management related activities

You must achieve a minimum of 13 credits in order to be awarded the qualification, from one mandatory unit and three optional units. An optional unit must be taken from each optional unit group, with a further unit to be taken from either group.

Units
Professional practice skills for housing (mandatory unit)

The unit aims to provide you with the professional skills required to practice in housing.

Optional units

Optional unit group 1

A minimum of one unit, 3 credits, must be achieved from this group.

  • Housing construction and maintenance
  • Housing repairs and maintenance services
  • Repairs and maintenance in housing organisations

Optional unit group 2

A minimum of one unit, 3 credits, must be achieved from this group.

  • Accessible and adaptable housing
  • Customer service in housing
  • Customer service standards in housing maintenance
  • Delivery of housing services
  • Equality and diversity for housing
  • Health and safety awareness for housing management and maintenance
  • Managing empty properties
  • Regeneration

Who is this qualification for?

You can enrol onto this qualification if you:

  • are aged 16+
  • are maintenance professionals working in the housing sector
  • or non-technical staff from a customer service or housing management background who want to progress to become a housing maintenance/asset management professional
  • working as tenant liaison officers in private construction companies

How long does it take?

The estimated study time is approximately 130 hours.

How much does it cost?

Qualification fees vary depending on where, how and with which centre you choose to study. Please contact your CIH approved study centre directly for further information.

Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course.

Find a study centre

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