The CIH Level 3 Certificate in Letting and Managing Residential Property will provide you with knowledge and understanding of key areas of managing and letting property, to support entry into and progression in roles such as landlord, or property and housing manager.

This qualification is regulated by: Ofqual, Qualifications Wales.

What will you learn?

The qualification has five mandatory units which you must achieve to be awarded the qualification.

Letting residential properties

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Letting residential properties

This unit aims to explore different types of tenancies and the law in relation to them. It also covers how to prepare a property to let, advertising, and setting up a tenancy.

Property standards for residential properties

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Property standards for residential properties

The purpose of this unit is for learners to understand a landlord’s obligations in relation to the repair, maintenance and health and safety of the property. It also includes the additional obligations placed on landlords of houses in multiple occupation and national licensing and/or registration schemes.

Tenancy management for residential property

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Tenancy management for residential property

The purpose of this unit is for learners to understand how to manage a tenancy, including setting and collecting rent, changes and amendments to the tenancy, and identifying, preventing and resolving issues.

Ending tenancies of residential property

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Ending tenancies of residential property

This unit aims to provide learners with knowledge on how tenants can serve notice to end a tenancy, how landlords can serve notice and the court process to obtain possession.

Professional practice for lettings agents

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Professional practice for lettings agents

This unit aims to provide learners with an understanding of the importance of code of practice and importance of ethics, and equality, diversity and inclusion (ED&I) in the private rented sector. It provides an opportunity to reflect on their own knowledge skills and behaviours and create a personal professional development plan for their own progression.

Qualification specification document

Who is this qualification for?

This qualification is designed for those who are in or aspiring to a front-line role in letting and managing residential property.

Further information
What are the entry requirements?

CIH does not set entry requirements. Our CIH approved study centres may establish their own criteria to ensure learners' suitability for the qualification. 

If may be beneficial if learners:

For further information on entry requirements, please contact your chosen study centre directly.

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How long does it take?
  • The average total qualification time (TQT) is 180 hours.
  • The average guided learning hours (GLH) are 134.

Please note that these figures may vary between learners and centres.

How much does it cost?

Qualification fees can vary depending on where, how and with which centre you choose to study.

For further information on fees, please contact your CIH approved study centre directly.

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How will I be assessed?

The qualification is assessed by CIH approved study centres. Centres can use a variety of methods, including tasks, portfolios, assignments, and professional discussions.

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What are the progression opportunities?

The qualification could lead to employment or progression within the private rental or housing sector in roles such as landlord, letting agent, or property and housing manager.

You may also wish to progress onto further learning at level 4 such as the senior housing and property management apprenticeship standard or CIH Level 4 Certificate in Housing.

What are the membership opportunities?

On completion of the qualification, you may wish to become a certified practitioner (CertCIH).

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Choose how you study

CIH qualifications are delivered by our approved study centres. Centres will support you on your journey, working to the specification and the learning outcomes for each course. See the full list of study centres delivering this qualification below.

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