If you need a replacement certificate, we offer a duplicate service. The replacement will be clearly marked as such, and the date on the certificate will be the reprint date, not the original completion date. The cost for this service is £52 plus £0.95 for postage and packaging. Payment is required before the replacement certificate is issued.

After you submit the form, we will review our records to confirm whether a replacement can be provided. In cases where a replacement certificate is not available, we may be able to issue a letter confirming your qualification completion.

Important:

  • Only you can request a replacement certificate or information regarding your qualifications. We do not accept requests from third parties.
  • We are unable to send certificates to PO Boxes or mail holding addresses, and we cannot provide results by phone or email due to security and GDPR regulations.

To request a replacement certificate, please complete the form below. You may be required to provide proof of identification (e.g., passport, driving licence, student card) and evidence of a name change, if applicable.

Please note, name changes on certificates can only be made in cases of gender reassignment or if you have UK Protected Person Service Status.

Enquiring about completed qualifications

If you do not have all the details of the qualification you completed and are trying to verify exactly what you studied, please complete the form with as much information as possible.

Continue to the form