Dates Times
10 October 2023 10:00 - 13:00
29 February 2024 10:00 - 13:00
23 May 2024 10:00 - 13:00
£130 +VAT
£225 +VAT

Anti-social behaviour is generally well managed in the social housing sector, but there are ongoing challenges to be met. This in-depth course aims to equip you with the skills and knowledge important to the effective case management of anti-social behaviour.

What will I learn?

This course will give you the tools to manage anti-social behaviour in a professional manner, on behalf of victims and the housing provider itself.

You won’t just learn the legal or technical skills of case management, but also:

  • How to achieve successful early intervention
  • The Interpersonal skills needed for tackling and diffusing difficult situations
  • How to work to good effect with other agencies.
Who should attend?

Anyone responsible for the support or supervision of anti-social behaviour case management, or for setting policy. Also, those from other agencies working with housing providers.

Benefits of attending

Here at CIH, we want to provide everyone in housing with the skills and knowledge needed to keep up with the ever-changing environment. Our online training has been developed by expert professionals on critical topics and allows you to apply the learning to your day job.

Your trainer

Michael Guest is a highly experienced and expert housing consultant. As a trainer, Michael’s relaxed conversational yet professional approach is commented upon.  His experience is supported by professional qualifications in housing, including a Postgraduate Certificate with Merit in Housing, and an MSc with Distinction in Housing Studies

How to book your place

Click book today at the top of this page and login to your MyCIH account to secure your place. If you don't already have an account, you'll be asked to create one.

You can read our step-by-step guide to logging in and registering for a My CIH account here.

Contact us

If you have any questions you can get in touch with us by emailing us at or calling 024 7685 1700.

Alternatively if you'd like to register your interest in this course, please complete our enquiry form and a member of the team will be in touch.

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Call us 024 7685 1700 or register your interest today