Dates Times
19 July 2023 10:00 - 16:00
14 September 2023 10:00 - 16:00
2 November 2023 10:00 - 16:00
£220 +VAT
£350 +VAT

This course looks at the different types of damp and how to identify them. It then focusses on the issues of condensation and mould, how to prevent, how to deal with and how to educate residents on the issues. It also looks at the changes landlord organisations may have to make to policy and practice.


Damp, mould and condensation have been a feature of many homes over a long period of time. The change in construction practices coupled with the increase in water vapour production by everyday life has contributed to conditions which allow mould to flourish. Condensation in particular has been misunderstood and misdiagnosed, being labelled a “lifestyle” issue which is often ignored by landlords.

Damp, mould and condensation are serious problems for tenants and landlords and this course will give you knowledge and tools to tackle this ever-growing challenge.

What will I learn?

At the end of this course you'll be able to:

  • Understand the four types of damp and how to identify them
  • Identify the different types of mould that can occur in damp houses
  • Explore whether condensation is a “lifestyle ” issue
  • Appreciate the health conditions that can be caused by exposure to mould
  • Discover ways to reduce condensation and remove mould
  • Look at policy and practice when dealing with complaints about damp
  • Start to plan what your organisation needs to do to improve your approach to this problem.
Who should attend?

This course is beneficial for housing associations, housing cooperatives, charities, and other organisations and groups who deal with tenants or other residents who experience dampness and mould in their homes.

Benefits of attending

Delegates will leave this course with a full knowledge of how to help identify damp, mould and condensation issues and solutions required to fix these problems.

It will give you the confidence to address problems with tenants and residents and tips to manage challenges in the future.

Your trainer

Eileen McCallum is a popular trainer with over 43 years’ experience in social rented housing. She worked for Glasgow District Council from 1979 until 1992 as a housing officer, a repairs officer and a repairs manager. She began training for the Chartered Institute of Housing in 1987 and quickly became a sought-after trainer due to her depth of knowledge and her engaging style. She left GDC in 1992 and has been a freelance trainer ever since.

She has a particular interest in dampness and condensation and has been used as an expert witness on several occasions.

How to book your place

Click book today at the top of this page and login to your MyCIH account to secure your place. If you don't already have an account, you'll be asked to create one.

You can read our step-by-step guide to logging in and registering for a My CIH account here.

Contact us

If you have any questions you can get in touch with us by emailing us at or calling 024 7685 1700.

Alternatively if you'd like to register your interest in this course, please complete our enquiry form and a member of the team will be in touch.

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