Networking and exhibition viewing

 

Gavin Smart, Chief Executive, CIH

Caroline Moloney, Director, CIH Ireland

  • With rising migration levels and increasing housing pressures, tensions within communities are escalating - often fueled by misinformation and inadequate support systems. 
  • Discover effective strategies for housing providers, local authorities, and community leaders to foster inclusion, address conflict, and build cohesion through communication, policy, and practice.
  • Explore practical tools and real-world examples to help you create safe, supportive communities.
  • What are the most effective ways to deal with tension in communities and how do we approach resolving them?

Networking

  • As the housing sector evolves, so too must our approach to professionalism - balancing new challenges with a commitment to values, skills and continuous development. 
  • Join CIH Futures for a forward-looking conversation on what it means to be a housing professional today and in the future, from embracing innovation to tackling stigma around the sector. 
  • Hear how housing providers are using digital tools to improve responsiveness, reduce workloads, and proactively address issues before they escalate. 
  • The use of AI and emerging technologies is reshaping how customer-facing housing teams deliver services and engage with tenants.

Breakout two - Use of technology and Artificial Intelligence (AI) in housing

12:10

Chris Curran

|

North and East Housing Association

  • Domestic abuse is a housing issue. The Make a Stand pledge, led by CIH and Women's Aid, calls on housing organisations to take meaningful action to support victims and survivors of domestic abuse.
  • Hear real examples of organisational change, positive interventions, and the power of partnership working across housing, health, and support services. 

Breakout three - Domestic abuse: your role as a housing provider

12:10

Emalyn Turkington

|

Women's Aid

Gail Barnes

|

Housing Rights

Stephanie Morphew

Stephanie Morphew

|

policy and practice officer, Chartered Institute of Housing and associate, Addressing Domestic Abuse

Networking 

  • With shared challenges around affordability, homelessness and urban development, Canada offers valuable lessons for the sector in Ireland and Northern Ireland.
  • Explore how Canadian cities are approaching housing innovation, from community-led developments and modular construction to national housing strategies grounded in human rights. 
  • Explore practical takeaways on policy, partnership and innovation that Ireland can adapt to meet its own housing goals and community needs. 

What the isle of Ireland can learn from the Canadian housing sector

13:55

Paul Caroll

|

Fingal County Council

Mel Willerth

|

CIH Canada

Paddy Gray OBE

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Professor Emeritus of Housing

Paddy Gray is an established academic and has wide experience of academic and applied research with over 400 publications on housing related issues. A former President of the Chartered Institute of Housing he is currently on the board of Wheatley Homes Glasgow and is Chair of Wheatley Foundation. In Ireland he is Chair of Tuath Housing, Chair of iCare Housing, and a member of the Residential Tenancies Board (RTB) He was also a member of the recent Housing Commission. In NI he is a former Chair of Connswater Homes. In 2017 he was named the top power player in housing in the UK and in 2019 was awarded an OBE. In 2023 he was named Property Personality of the year at the Belfast Telegraph Property Awards and in 2024 received a Lifetime Achievement Award at the AICO Community Awards in Birmingham.

Jocelyne Flemming

|

CIOB + Canadian PHD thesis

  • Terms like "net zero", and "retrofit" are everywhere, but what do they really mean for staff, tenants and communities? 
  • Hear how housing providers are bringing their entire organisation along on the sustainability journey - empowering staff, engaging tenants, and building a culture of climate action.

Breakout one - Carbon literacy: making sustainability accessible for all

14:45

Brian Rankin

Brian Rankin

|

energy manager, Choice Housing

Brian Rankin leads the energy management team in Choice Housing. In 2018 he completed his MSc in Energy Management and Renewable Energy, with his dissertation examining new build energy standards. Brian has a BA Hons in Business Studies and has gained experience across a number of areas of energy management such as energy efficiency, renewable technologies, energy procurement, environmental management, passive house design and heat networks

John Carrigan

|

NI board member

David McCourt

|

Head of asset management, Co-operative Housing

Jennifer Whitey

|

Tuath housing

  • The Isle of Ireland has an ageing population - but what does this mean for housing, health and support services?
  • Hear how housing providers are adapting homes, shaping policy, and working cross-sector to support older residents to live well and independently for longer, including a spotlight case study on the Clanmil's dementia scheme.

Breakout two - Health and housing: a spotlight on older people's housing

14:45

Kathleen Cottier

|

CEO, Fold Housing

  • Join us to hear about the benefits of tenant engagement, and why it's essential for the growth of your service.
  • Walk away with practical insights on the Supporting Communities Accreditation, effective engagement strategies and diverse approaches, and ways to build trust and relationships. 

Breakout three - Tenant engagement: the right thing to do, the smart thing to do

14:45

Lesa Kelly

|

Radius Housing

Siobhan

|

Supporting Communities

Networking

  • Join us to explore the importance of mental resilience and health in the sector. 
  • Housing professionals are under growing pressure - managing complex cases and systemic challenges, often with limited resources and support. 
  • Take away realistic, actionable approaches to building resilience both for yourself, your colleagues and your organisation. 

In conversation: mental resilience in housing

15:50

Julie Heydon

|

CIH President

Alex Bunting

|

Inspire