Date
13 February 2025
Time
12:30 - 16:00
Lessons learnt from the new RSH inspection regime: good practice, and implications for staff and senior managers.
Three expert practitioners will share their experiences of the new RSH inspection regime and Consumer Standards, followed by an open discussion and Q&A session.
Panel members Amanda Garrard Chief Executive of Berneslai Homes, Gail Teasdale Chief Executive of Broadacres Housing Association and Mags Pearson Senior Consultant DTP.
What are the implications of the new RSH inspection regime and Consumer Standards for housing staff and senior managers? It’s crucial that we reflect on successful outcomes, and share best practice.
The role of tenants and residents during inspections will be discussed, and we’ll consider tenant satisfaction measures, and look at the most effective ways to analyse and use data.
We’ll also look at career paths in the social housing sector.
Why attend?
- Hear from influential people working in social housing and their experiences of RSH inspections
- Learn more about how you and your organisation can deliver a successful inspection outcome
- Understand how working with your customers can help deliver successful inspection outcomes.
- Join the conversation and share your experiences and insight.
- Find out more about CIH membership and how it can help you on your career path in the social housing sector.
Programme
12:30 Refreshments and networking
13:00 Introduction
13:10 Panel presentation
14:00: Panel Q&A and open discussion
14:30 : Break
14:45: Workshops
15:30: Plenary
16:00: Close
Your speakers:
-
Amanda Garrard, chief executive, Berneslai Homes
-
Gail Teasdale, chief executive, Broadacres Housing Association
-
Mags Pearson, senior consultant, DTP
| Package | Member | Non-Member |
|---|---|---|
| Standard delegate rate | Free | N/A |
Please see our full terms and conditions before making your booking.
