Scotland Housing Awards 2024

Finalists:

• My Voice programme, Wheatley Group
• Community Clear Ups, Prospect Community Housing
• Support in a Crisis - The Cost of Living, West of Scotland Housing Association in partnership with Willowacre Trust
• Choices: Kingdom’s Participatory Budget, Kingdom Group
• Connecting Housing and Tenants (CHAT) Annual Visit, East Ayrshire Council
• Customer Service Excellence Accreditation / Satisfaction Survey, Parkhead Housing Association
• Targeted Tenant Support Projects, Orkney Housing Association Limited

Award detail:

In a rapidly changing environment, the need to deliver excellent service is more important than ever. This award recognises housing teams who go above and beyond to deliver truly outstanding customer service. 

Finalists:

• Foundation approach, Wheatley Foundation
• Bridgehousehill, Shortlees, Kilmarnock, Connect Modular in partnership with Cunninghame Housing Association 
• Engagement not Enforcement, North Lanarkshire Council
• Rent Ready - Bringing Empty Homes back to life through innovative service design, Homes for Good in partnership with Shelter Scotland
• Making Memories, Waverley Housing

Award detail:

This award is aimed at programmes or projects that demonstrate an innovative approach which has made a real difference to the lives of tenants or customers. This could be any new product, service, or technology – being able to demonstrate innovation is the key.

Finalists:

• Eton Avenue Project, Argyll Community Housing Association
• Sheltered Housing Tenants' Forum and Aberdeenshire Council - Working in Partnership to Review Services, Aberdeenshire Council in partnership with Sheltered Housing Tenants Forum
• Housing Options Training Toolkit, Scotland's Housing Network
• North Lanarkshire's Housing Domestic Abuse Task Force, North Lanarkshire Council in partnership with Registered Social Landlords in North Lanarkshire  
• Cycling North: A pathway to Active Travel., North Glasgow Housing Association (ng homes) in partnership with Cycling Scotland, Grease Monkey UK, St Paul’s Youth Forum (SPYF), On Bikes - Active Travel programme of SPYF, HMP Barlinnie (Barlinnie Bike Works), Cycling UK, Scottish Cycling, The Loading Bay
• Youth Housing Champions, North Lanarkshire Council in partnership with NLC Social Work, Bernardos, DWP, NLC Rev&Ben
• Working in Partnership to Include Service User Feedback - Wallace Court, East Ayrshire Council
• Transforming Govan - A Housing Market Analysis, Elderpark Housing in partnership with Glasgow City Council, Govan Housing Association, Linthouse Housing Association and the University of Glasgow
• Rising Community Voices, Fife Housing Group in partnership with Lumphinnans Primary School, Kingdom Housing, Ore Valley, Glen Housing and Fife Council
• Fife Council Short-term Let Licensing – A Partnership Approach, Fife Council
• Link 2 Exercise, Link Housing Association in partnership with Pure Gym Paisley
• Prevention and solutions approach, Wheatley Group
• Castlemilk Housing and Human Rights Lived Experience Group, Ardenglen Housing Association in partnership with Craigdale Housing Association, Cassiltoun Housing Association and North View Housing Association 
• Equality in Education, Fyne Homes Ltd in partnership with Rothesay Joint Campus, Campbeltown Grammar School, Dunoon Grammar School, Lochgilphead High School and Tarbert Academy
• Find My Home, Maryhill Housing in partnership with Queens Cross Housing Association
• Barrack Street - Ukranian Support, South Lanarkshire Council
• South Lanarkshire Council - Youth Initiative, South Lanarkshire Council
• Homes for Ukrainian Guests, Housing Services - Stirling Council in partnership with Stirling Council's Asylum and Resettlement Team, Forth Housing Association, Ochil View Housing Association, Paragon Housing Association, Rural Stirling Housing Association
• Connected Response Heat Sage smart heating controls for storage heating, West Dunbartonshire Council
• Improving Outcomes for Homeless Households in Inverclyde, River Clyde Homes in partnership with Inverclyde Council Health and Social Care Partnership Homeless Team
• Bluevale Glasgow community centre, Places for People and Bluevale
• NETRALT and NTP Working in Partnership, North East Tenants, Residents and Landlords Together (NETRALT) in partnership with Northern Tenants Partnership (NTP)

Award detail:

This award will celebrate partnership and collaboration across the housing spectrum. If your organisation has developed, delivered or driven progress through working in partnership with organisations in or outside of housing, we want to hear from you.

Sponsored by

Finalists:

• Langlands Road, Glasgow, Trust Housing Association in partnership with CCG (Scotland) Limited
• Bridgehousehill, Shortlees, Kilmarnock, Connect Modular in partnership with Cunninghame Housing Association 
• Horsemarket, (ex-High School) Earlston, Eildon Housing Association in partnership with Scottish Government More Homes Division 
• Balgove Road, Gauldry, Kingdom Housing Association in partnership with Campion Homes
• Phase 1 - Castlehill Road, Gowkthrapple, Phase 1 - Castlehill Road, Gowkthrapple in partnership with Scottish Government (More Homes division), CCG Scotland, Coltart Earley Architecture, Hub South West
• Dundashill, Glasgow, West of Scotland Housing Association in partnership with Glasgow City Council, Scottish Canals, Igloo Regeneration
• Dunbeg Phase, Link Group in partnership with Curb Property Development
• Riverside Dalmarnock Phase 3, Link Group in partnership with McTaggart Construction

Award detail:

Despite the disruption caused by the pandemic, Scotland’s housing sector has continued working hard to deliver much-needed affordable housing. This award is aimed at developers who have built new residential developments in any recognised affordable tenure.

Finalists:

• Group Scrutiny Panel, Wheatley Housing Group
• Estate Management Inquiry, Kingdom Group
• Bield Compliment and Complaint Collective, Bield Housing & Care
• Tenant Focused Repairs, Link Tenant Scrutiny Panel in partnership with Link Housing Association 

Award detail:

This award is aimed at landlords and their tenants who can show excellence in working collaboratively to scrutinise work, or to embed scrutiny within the culture of the organisation. This work should have demonstrably improved service outcomes for tenants and/or enhanced the lives of tenants and communities in some way.

Sponsored by

Finalists:

• Social purpose, Lowther
• Your Choice Lettings and Property Management, Housing Policy and Strategy, South Ayrshire Council 

Award detail:

This award is open to all organisations operating in the private rented sector in Scotland. It is aimed at letting agents or landlords who strive to excel in the areas of customer service and innovation.

Sponsored by

Finalists:

• Rowanbank Gardens, Wheatley Homes East
• Langlands Road, Glasgow, Trust Housing Association in partnership with CCG (Scotland) Limited
• Dykehead Road, Airdrie, North Lanarkshire Council
• Dundashill Glasgow, West of Scotland Housing Association 
• Area Based Regeneration – Mixed Tenure Improvement Service Pilot Scheme, City of Edinburgh Council
• Eton Avenue Development, Argyll Community Housing Association in partnership with Argyll and Bute Council Housing Service / Health and Social Care Partnership - Housing Occupational Therapist / Scottish Government 

Award detail:

This award acknowledges the critical importance of a range of bodies, organisations and local groups in revitalising communities and neighbourhoods. It also recognises that physical improvements go hand-in-hand with social and economic developments to make a real difference in people’s lives.

Sponsored by

Finalists:

• Delivering The Grampian Deal, Grampian Housing Association
• Eildon at 50, delivering for customers now and into the future, Eildon Housing Association
• Elderpark Housing, Elderpark

Award detail:

This award recognises the social landlord or letting agency that has made a delivered a truly excellent for their tenants over the past year.

Sponsored by

Finalists:

• Lead On, East Ayrshire Council
• Learning Together: Hanover’s Journey of Empowerment and Progress, Hanover Scotland
• Link’s Leadership Development Program, Link Group in partnership with Link Housing
• GOALS, centre for excellence in learning and development, Grampian Housing Association

Award detail:

This award will recognise organisations that are leading the way in driving professionalism, learning and development while delivering a great service for tenants. We want to hear from organisations who are fantastic to work for and drive good outcomes for their staff as part of the day job.

Sponsored by

Finalists:

• Tenants Wellbeing Services, Link Housing Association Ltd in partnership with LinkLiving
• Assistance with Utilities, East Ayrshire Council
• Trust offer In-House Benefits Advice, Trust Housing Association
• Environmental Sensors, West Dunbartonshire Council

Award detail:

The right to an adequate standard of housing is inextricably linked to the right to the highest attainable standard of health. The right to health is a shared and inclusive right and good quality, sustainable housing is key to fulfilling this for individuals, families and communities.

Finalists:

• C~urb Private Sector Leasing, C~urb PSL in partnership with The City of Edinburgh Council 
• Innovative Homelessness Prevention Services, City of Edinburgh Council
• Rapid rehousing approach to ending homelessness, Wheatley Group in partnership with Glasgow City Council, City of Edinburgh Council, HSCP, Rock Trust
• Homes for Good - Creating Homes for People who need them., Homes for Good

Award detail:

This award celebrates projects, initiatives and organisations working to prevent or relieve homelessness in their communities. Judges will be looking for collaboration and evidence of positive change.

Finalists:

• My Bield Launch, Bield Housing & Care
  
• Fife Council Short-term Let Licensing - A Partnership Approach, Fife Council
• MAKING A DIFFERENCE, Wheatley Group

Award detail:

This award recognises outstanding communication with their tenants and residents and where communication has played a core part of the service received and has demonstrably improved housing outcomes. Nominations for this award could be for a single project or refer to your general organisational approach to communication. 

Finalists:

• Dykehead Road, Airdrie, North Lanarkshire Council
• Net Zero Catalyst, Wheatley Group
• Dundashill, West of Scotland Housing Association
• The EnerPHit Standard Project, Cairn Housing Group in partnership with Changeworks, John Gilbert Architects, GMR Henderson
• The Prospecthill Court Retrofit Project, River Clyde Homes 

Award detail:

The housing sector, like many others, is faced with the challenge of cutting carbon emissions to achieve the Scottish Governments’ net zero targets.

This award celebrates organisations that can demonstrate they have overcome some of the significant challenges in cutting carbon emissions. Applicants may consider new developments, retrofit projects or any other initiatives that have helped reduce carbon emissions.

Sponsored by 

Finalists:

• Bield Equality Network, Bield Housing & Care
• Young persons project, Wheatley Homes South in partnership with Wheatley Care
• Supporting Care Experienced Young People, South Lanarkshire Council

Award detail:

For over 30 years Marion Gibbs was at the very centre of Scotland’s housing sector, focusing on those in the most housing need, affected by homelessness, and those in overcrowded, unsuitable, unsafe or temporary accommodation. This award commemorates Marion’s sense of equality and fairness and an outstanding life’s work advocating for progress.

This award celebrates projects, initiatives and organisations working to promote equality, diversity and inclusion and address housing disadvantages, including those supporting people with specific protected characteristics or redressing specific inequality. This initiative can be focused on changes within an organisation or on the services received by tenants.

Finalists:

• Liam Woods, Kingdom Group
• Cerys Cameron, Ruchazie HA
• Steven Ford, Falkirk Council
• Tomas Potter, City of Edinburgh Council
• Conall Smith, North Lanarkshire Council
• Lara Turner, C~urb (subsidiary of Link Group) 
• Robbie Welsh, EILDON HOUSING ASSOCIATION LTD

Award detail:

This award recognises the contribution of apprentices across the length and breadth of the housing sector in different areas and specialisms. The winner of this award will have demonstrated their commitment to personal development with achievement and attainment in learning.

Through their contributions in the workplace, applicants should demonstrate that they have exceeded expectations and made a difference to the organisation they work in. They will also be able to provide evidence of approaching day to day work with a positive outlook and demonstrating a willingness to be creative and innovation.

Sponsored by 

Finalists:

• Andrew Mackie, Aberdeenshire Council
• Lorna Dunsmore, C~urb (subsidiary of Link Group) 
• Jovana (Joey) Lawrie, Homes for Good

Award detail:

This award is for an individual and recognises excellent leadership in the sector. It aims to demonstrate the quality of leaders in housing and highlight how brilliant housing people are. We’re looking for leaders who can demonstrate the characteristics below:

• Achievement in driving positive outcomes
• Innovation
• Vision
• Self-awareness
• Collaboration
• Ownership for actions and mistakes.

Sponsored by

Finalists:

• Susan Pirie, Castlehill Housing Association
• Stephen Llewellyn, North Lanarkshire Council
• Cairn Housing Group, Cairn Housing Group
• The Project Housing Team - Led by Gillian McCusker, Trust Housing Association
• Financial Wellbeing Team, River Clyde Homes

Award detail:

The title of housing team of the year will be awarded to a team who have delivered an outstanding contribution to their organisation and for the housing sector. The award is designed to recognise achievement of something special, as part of developing new services, dealing with difficult situations or delivering the best services. 

Finalists:

• Rhys Atkinson, Tollcross Housing Association
• Lauren Herd, Elderpark Housing
• Christie Mulvaney, Link Housing Association 
• Jamie Morrow, South Lanarkshire Council
• Natalie Riding, Homes for Good 

Award detail:

The award celebrates individuals who can demonstrate that they have shown passion, commitment, and flair in delivering services for tenants and residents.

This award's winner will be announced on the night.

Award detail:

This award is for an individual who has consistently gone the extra mile during their career in housing and made a lasting impact on the sector.

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