Welsh Housing Awards 2024

Finalists:

• Simon Cartwright, Ceri Corcoran, Cath Davies, Andrew Davies, Daryl Davies, Kevin Dower, Richard Evans, Nicola Gillard, Richard Haddock, Mike Harvey, Ian Henson, Claire James, Kate Jones, Rachel Leigh, Derek Streek, Paul Tuckwood, Nigel Williams, Trivallis
• Housing Services Team, Hafod
• Complex Case Panel, Newport City Homes
• Community Income Team, Valleys to Coast
• Allan Everleigh; Llio Spencer Neighbourhood Team, North Wales Housing
• Critical Incident Response Team, Taff Housing

Award detail:

This award recognises teams who have delivered an outstanding contribution to their organisation and for the housing sector. It is designed to recognise achievement of something special, as part of developing new services, dealing with difficult situations or delivering the best services. 

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Finalists:

• Beth Canham, Hafod Housing Association
• Akshita Lakhiwal, TPAS Cymru
• Lewis Johnson, Newport City Homes
• Louisa Thomas, Valleys to Coast
• Jazmin Pugh, Barcud cyf

Award detail:

This award celebrates individuals who can demonstrate that they have shown passion, commitment and flair in delivering services for tenants and residents.

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Finalists:

• Communications Team, Trivallis
• Ceri Jones, Hafod
• Paul Price and Laura Morris, Llanw Property Services

Award detail:

In challenging times, being there for your community is exceptionally important. Whether you’re a housing organisation whose communication with their tenants and residents has been outstanding over the past year, keeping them fully informed and supported or helping them to stay connected; or, you’re an organisation that has led a local or national campaign to persuade key decision-makers to move in a certain direction on legislation or policy, this award recognises the impact of campaigns. Nominations for this award could be for a single project or refer to your general organisational approach to communication. 

Finalists:

• Tenant involvement, Trivallis
• Scrutinising the flexi-way, Hafod
• Tenants voice at Grwp Cynefin, Grwp Cynefin
• Joint Customer Panel in merger, Melin Homes and Newport City Homes

Award detail:

This award recognises innovative approaches to engagement with tenants, enabling them to take a full and active role in the scrutiny of their landlord.

Finalists:

• Caredig's Commitment to Exceptional Customer Service, Caredig Ltd
• Financial Inclusion, Monmouthshire Housing Association

Award detail:

In a rapidly changing environment, the need to deliver excellent services is more important than ever. This award recognises housing teams who go above and beyond to deliver truly outstanding customer service. We are looking for organisations that have used an innovative approach to gain insight into their customer needs and experiences and have used this to transform services to customers. 

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Finalists:

• MAGPIE, Trivallis
• Anglesey Social Housing Home Dialysis pathway, Isle of Anglesey County Council
• Dechrau Services, Caredig Ltd
• Getfit.Wales, Newydd Housing Association in partnership with the University of Wales Trinity Saint David
• Severn View Park Care Home, Lovell in partnership with Gwent Regional Partnership Board and the Welsh Government
• NCH & Dragons in the Community, Newport City Homes

Award detail:

This award recognises organisations who have demonstrated excellence in their approach to the health and wellbeing of staff and/or tenants over the past year. We are looking to hear about new projects or initiatives which have improved health and wellbeing outcomes for the people connected to your organisation.

Finalists:

• Marsh House Supported Accomodation - Lorraine Griffiths, Merthyr Tydfil CBC in partnership with Pobl and Merthyr Valley Homes
• DAHA accreditation for domestic abuse cases, Trivallis.

Award detail:

This award recognises programmes or projects that clearly demonstrate an innovative approach which has made a real difference to the lives of tenants and customers. This could be any new product, service or technology, in any sphere e.g. decarbonisation – being able to demonstrate innovation is key.

Finalists:

• Transformative partnership initiative at Cae Fardre estate, Trivallis
• Dechrau Services, Caredig Ltd in partnership with the Fire service, PCSO’s, GP’s, Local Councillors, Local Area Co-ordinators, The Wallich and Platform.
• Innovative Collaboration: A first of its kind partnership to tackle decarbonisation in homes, Adra in partnership with Busnes@LlandrilloMenai and Bangor University
• Energy Smart People and Communities: Working together to tackle fuel poverty, Newport City Homes in partnership with Warm Wales and Energy Redress
• Tai Ffres, United Welsh in partnership with Llamau

Award detail:

This award recognises partnership and collaboration across the housing spectrum. We want to hear from organisations who have developed, delivered or driven progress through working with partners in and outside of housing.

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This award's winner will be announced on the night.

Award detail:

This award recognises organisations, individuals or projects that have worked towards preventing or relieving homelessness in the communities they work in.

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Finalists:

• Glynmil GRT Community Group, Merthyr Tydfil CBC
• Equality, Diversity & Inclusion Group, Melin Homes

Award detail:

This award recognises organisations leading on promoting equality and diversity within their businesses. We want to hear from organisations who are driving positive, meaningful change and contributing to building a truly inclusive community.

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Finalists:

• Leading the Way to a Greener Future, Adra
• Hafod Footprint: Ty Cwm's Decarbonisation Journey, Hafod Housing Association
• Caerphilly Council retrofit project with LivGreen, LivGreen in partnership with Caerphilly Council
• WWH Deep Retrofit project at Thomas Court, Wrexham, Wales & West Housing in partnership with the Welsh Government.

Award detail:

The housing sector, like many others, is faced with the challenge of cutting carbon emissions to achieve Welsh government’s net zero targets by 2050. This award recognises organisations that can demonstrate they have overcome some of the significant challenges in cutting carbon emissions. Applicants may consider new developments, retrofit projects or any other initiatives that have helped reduce carbon emissions.

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Finalists:

• Adra - pioneering leadership in social value, Adra Housing Association
• Cosy and Warm, Merthyr Tydfil Housing Association
• Fit and Fed MErthyr Tydfil, Merthyr Tydfil Housing Association
• Town Centre Hub, Merthyr Tydfil County Borough Council
• HWB Dinbych, Grŵp Cynefin
• NCH's Regeneration and Community Development, Newport City Homes
  
  

Award detail:

This award recognises projects, initiatives and organisations which have gone above and beyond, working to support their communities during difficult times.

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Finalists:

• Three Brewers Court, Cardiff, Wales & West Housing in partnership with Cardiff Council and Welsh Government
• Llysfaen, Merthyr Tydfil Hosing Association in partnership with Merthyr Tydfil County Borough Council
  
  

Award detail:

This award recognises the contribution of organisations involved in building new social and affordable homes across Wales. We want to hear about homes at the cutting edge of innovation, which, through their construction, have not only helped meet housing need but in the process have delivered multiple benefits for the local communities in which they’re situated.

Finalists:

• #buildSHED @ Big Shed, Willis Construction Limited
• A new community at The Mill, Lovell Partnerships in partnership with Tirion Homes, Cadwyn HA, Principality Building Society and Welsh Government 

Award detail:

This award recognises the contribution that contractors can make towards the local community and economy. We want to hear from organisations who can clearly demonstrate that they have embedded delivering community benefits into their work programmes.

This award's winner will be announced on the night.

Award detail:

This award recognises the critical importance of a range of bodies, organisations and local groups in revitalising and regenerating local communities and neighbourhoods. It also recognises that physical improvements go hand in hand with social and economic developments to make a real difference to people’s lives.

The award acknowledges activity that aims to create places that are healthier, wealthier, fairer, smarter, stronger and greener. Projects should work in partnership with funders, service providers and most importantly, communities, to encourage successful regeneration that contributes to a wider vision and brings benefits to all customers.

Finalists:

• Tai Ffres, United Welsh in partnership with Llamau
• Barcud Scheme Co-ordinators, Barcud Cyf

Award detail:

This award recognises landlords who play a vital part in providing housing-related support to a wide range of people. Projects should work directly with individuals, families and carers to empower people to live a desirable quality of life, supporting their goals, ambitions and aspirations through providing a high-quality housing and support environment.

This award's winner will be announced on the night.

Award detail:

This award recognises organisations who are leading the way in driving professionalism, learning and development while delivery a great service for tenants. We want to hear from organisations who are fantastic to work for and drive good outcomes for their staff as part of the day job.